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The service they called you is paid. How to disable the service "You have been called" from MTS? How to check the availability of the service in the room

Each subscriber who has been using mobile services for a long time understands how important it is to know who called at a time when the phone was out of range or the person simply did not have the opportunity to answer. You can find out about all the missed numbers after connecting the “You have been called” service from MTS. Now a subscriber who is "out of reach", or has a switched off phone, can always find out who tried to call

Let's take a closer look at how this service works. As soon as you receive a message MTS "You have been called", and it will come at the moment when your phone becomes visible again in the network zone, then you will be able to familiarize yourself with all the information available in it. It is enough to open the incoming text message, which will indicate who and how many times you called. And also, at what time the call was made by the user. Then you decide whether to call you back or not. Also, the subscriber who called you will also receive a message that you are back in touch.

Basic features of the service "You've been called"

If your phone is out of the network operation area or you are talking at the time when another interlocutor calls you, a short notification will appear on the device about who tried to call and at what time. Additionally, the MTS user receives text message with detailed information that the interlocutor tried to get through.

The call time, date and number of attempts to make a call will also be indicated. You can determine who called you by the phone number indicated in the message. If you do not want to receive such messages, you can simply disable this service.

Quick connection of the service "You've been called"

On many tariff plans, such a service is included in the list of basic features, but in the event that such a chance has bypassed you, but you still want connect "You've been called", dial a combination of characters from your mobile phone *111*38# .

You will have access to the voice assistance system from MTS, just follow the instructions and click the " 1 ". The procedure for deactivating the “You have been called” service To disable the option, dial the same combination as in the previous paragraph, only this time instead of 1, enter the number 2 from the keyboard.
You can also delete the service by calling the MTS advisory center or through the website (specifically, the user's personal account). If you know for sure that this service is already connected on your smartphone, but for some reason you cannot use it, you may be mistaken: instead of it, a similar option “You have been called!” is installed. Be careful: the last option has an exclamation point at the end of the sentence.
Disabling the option is simple: you need dial *111*338# which will automatically disable the service. If you decide to disable this service through your personal account, then you will have to go through a simple user registration procedure in this system. You can read about the registration of new subscribers in this material - registration in the MTS personal account. After you need to find this service in the list of connected options. Next, apply for a deactivation. Disabling the service occurs within a few minutes, but not more than a day from the moment the application itself is submitted.

"You've got a call!" feature helps the subscriber not to lose sight of important calls and be always aware of what incoming calls were received on the mobile. Even if the device turned off due to a breakdown, discharge, or you were outside the coverage area of the operator, this option will still inform you for free about subscribers who attempted to call you (on a phone that was disconnected from the network).

The notification SMS contains the following information:

the number of incoming;
time/date of calls;
numbers from which calls were made.

The notification comes immediately after the registration of the SIM card in the MTS network (turning on the device).

Features of using the service

1. Information about missed calls is not provided as an option if they were forwarded.

2. From subscribers using caller ID, “XXX” is sent to info-SMS instead of mobile.

3. The service cannot be used if:

the options "Busy", "Not responding" are activated;
unconditional forwarding is configured;
blocking incoming calls;
the phone's memory is full (if the device cannot save SMS, you need to delete unnecessary incoming SMS);
deactivated "Short Message Service" add-on.

4. Data on missed incoming calls are stored on the MTS service for 24 hours.

5. "You got a call!" automatically deactivated when connecting "Voicemail".

Cost and connection

Activation / deactivation of the option is carried out by the operator free of charge. Payment for using the informer is 1.2 rubles/1 day.

Connect "You've been called!" you can use one of these methods:

Send command - *111*38#.
Connect offline.
Use the mobile application "My MTS".

How to disable the option?

If suddenly you have a question, how to disable the service "You've been called!" on MTS, choose one of the following actions:

Make a second request to the service number - *111*38#.
Send a text message with the code "211410" to 111.

You can also deactivate the informer in your account on mts.ru.

Enjoy using the MTS service!

The MTS operator offers its customers the service “You have been called”. This offer is not new, for subscribers of different operators. Thanks to this option, you can always stay in touch: not a hindrance to a lack of communication, a dead phone battery, an important meeting. The call will never be missed. The subscriber will always know who called and when.

MTS provided its customers with this option free of charge. But, a few years ago, the service moved into the category of paid ones. And although the payment is small, each user decides for himself how much he needs this option.

"You've been called" option

If, for some reason, the subscriber was unable to answer the call, and the answering machine is not connected. He will definitely find out about missed calls. The operator will send an SMS message containing complete information about who called.

The SMS says:

the number of missed calls,
call arrival time,
the number of the subscriber that ate to get through.

Having received SMS, the subscriber, if he wants, can call back. This service is very beneficial for users who are often not in the access area. mobile communications. And you need to know - who called? Don't miss an important call.

There are reasons for which SMS with this information does not come.

For legacy redirects.
The presence of a ban on incoming calls.
Not enough memory for SMS messages.
Lack of SMS service.

If you fix the problem, the messages will come properly.

Payment for the service "You have been called"

This offer became, a few years ago, paid. Payment is taken every day depending on the tariff plan, from 60 kopecks. up to 1 rub. The subscriber must pay about 30 rubles every month.

The pay is small, but the service is quite useful. Although each subscriber independently determines its importance and its willingness to pay for additional services.

Service connection

There are several options for connecting.

Call to the operator

On a mobile phone, dial 0890. After some time, after a short communication with the "robot voice" (he does not need to answer), the operator will answer.
The operator needs to explain which service connection is required.
The operator will tell you in detail about the option and payment, and will issue a request.
Connection confirmation will be an activation notification.

USSD command

To connect the option to always know who called, a simple combination * 111 * 38 # will help. It must be dialed on the phone and sent for processing. USSD commands are always free. With their help, at any time of the day, you can subscribe to certain offers from the operator.

Personal Area

Personal Area is a very useful Internet assistant for the subscriber. After a simple registration, users can easily enable and disable all additional services, including "You have been called."

You can also connect this service using the MTS service mobile application.

Disabling an option

Any paid service makes you think about its need. If the subscriber is almost always in touch and does not care about the question: “Who called?”. This offer is not valid and needs to be disabled.

Disabling the “You have been called” option is as simple as connecting and absolutely free. For this you need:

Send USSD command * 111 * 38 # from the user's phone. It is absolutely the same for both connecting and disconnecting the service.
Log in to the MTS service application by following a simple algorithm of actions.
Use "Personal Account".
Send a message to number 111 with the combination of numbers "211410".
Contact the operator.

MTS is concerned about the comfort of its customers by providing various additional services. How much they are needed and whether to connect them, each subscriber decides independently.

"You've been called!" - an additional communication service that allows an MTS subscriber not to lose a single call in cases where his phone is unavailable or turned off. The subscriber will receive information about missed calls in the form of an SMS message on behalf of the calling subscriber a few minutes after the forwarding condition is triggered and upon registration in the MTS network.

How to add a service?

The service is available to subscribers of all tariff plans and does not require additional additions. In order to use the service, an MTS subscriber needs to dial the following command on his mobile phone: 62110110.

Or through the menu mobile phone:

Enter the "Forwarding" / "Call divert" section;
Select forwarding according to the condition "Out of service area" / "Out of reach";
Press "Enable" / "Set";
In the form that appears, enter 110110 and click OK.

From 14.07.2016 “You have been called” service is provided to all subscribers, as basic setup networks. Forwarding within the framework of the “You have been called” service is triggered by the “Unavailable” condition for all subscribers who do not have forwarding set up under this condition to another number or “Voicemail” number.

How it works?

Service "You've been called!" starts working immediately after setting the forwarding.

An SMS message about a missed call comes from the number of the subscriber who called to an unavailable phone and contains the following information:

About the number of the caller during the period when the forwarding condition is triggered;
About the number of missed calls from the number of the caller;
About the time and date of the last call of the caller.

Text:
Sender: +375292234567

If the sender's number is saved in your address book,An SMS message about a missed call will be received on behalf of the caller and will look like this:

An example of an incoming SMS message:
Text: Vam zvonili: +375292234567 vizovov 10, postlednij vizov 11:35 08/04/13 MTS
Sender: Katya Ivanova

The storage period for SMS messages about missed calls is 24 hours from the moment a message about a missed call was generated.

When dialing to the number of the subscriber using the service "You have been called!" the phrase will sound The subscriber is temporarily unavailable, call back later».

To deactivate the service "You've been called!" you need to type a combination of characters 002.

Attention!
Correct operation of this service is guaranteed only for intranet calls.

What is the price?

The fee for the service "You have been called!", as well as for incoming SMS-messages about missed calls is not provided in accordance with the Rules for the provision of services according to the subscriber's tariff plan.

If the subscriber has activated the "Caller ID" service and calls the number of the subscriber using the "You have been called!" service, an SMS message from the number 110110 will be generated indicating that the caller's number is hidden.

Service "You've been called!" does not work if all incoming calls or outgoing calls are barred (call barring). In this case, the subscriber will not receive SMS messages with the numbers of those who called him.

When using the service "You've been called!" the subscriber, when making outgoing calls, can see the message “Forwarding enabled” on the display of his mobile phone.

As part of the service "You've been called!" you can also set unconditional forwarding of all calls. For this you need to use next command: 21110110

In this case, when dialing to the number of the subscriber using the service "You have been called!" the phrase “Subscriber is temporarily unavailable, call back later” will sound, and the service user will receive an SMS notification about missed calls.

The auto-connected MTS service called you became paid in 2015, but it is not known how to disable it without instructions. You can easily do this yourself using standard tools tariff and service management operator. There are several ways to disable the costly service.

The service is quickly disabled through the official website of the MTS company. For this you need:

Go to the site mts.ru
In the upper right corner, click on the "My Account" button
Log in using your phone number and the password sent to it
Go to service management and turn off "You were called"

This is the best option if the user has the Internet and the smartphone itself at hand.

If the Internet assistant spends extra traffic, but you urgently need to turn off the annoying service, then you can use the MTS Service application. Through it, it is possible to manage all the services of the operator. To do this, you just need to dial 111# from your phone, after which an interactive control menu will start on it.

If the command is executed from a smartphone or tablet, then after entering the user will be provided with a link that downloads free app. With it, you can manage all services and disable the “You have been called” function.

The MTS called you service, the cost of which is 0.9 rubles per day, can be disabled in several more ways. To do this, you can use two options: a standard command via SMS or a short USSD code.

In the first case you need to send an SMS containing the special code 21140 to number 111. This is the service deactivation code. If the operator accepts your request, the device should receive a response message informing you that the service has been disabled.

Second method is to send a short USSD code. In fact, this is the same MTS service, but with one request. The user needs to enter *111*38# into the phone and press "Call". If the request was processed and accepted, the user should receive a notification.

These are the main methods of how to disable the option You were called to MTS. While it may be useful to some, its current cost is quite high. Methods will work on Iphone and Android, because they are based on standard features operator.

The auto-connected MTS service called you became paid in 2015, but it is not known how to disable it without instructions. This can easily be done on your own, using the operator's standard tools for managing tariffs and services. There are several ways to disable the costly service.

The service is quickly disabled through the official website of the MTS company. For this you need:

Go to the site mts.ru
In the upper right corner, click on the "My Account" button
Log in using your phone number and the password sent to it
Go to service management and turn off "You were called"

This is the best option if the user has the Internet and the smartphone itself at hand.

If the command is executed from a smartphone or tablet, then after entering the user will be provided with a link that downloads a free application. With it, you can manage all services and disable the “You have been called” function.

The MTS called you service, the cost of which is 0.9 rubles per day, can be disabled in several more ways. To do this, you can use two options: a standard command via SMS or a short USSD code.

These are the main methods of how to disable the option You were called to MTS. While it may be useful to some, its current cost is quite high. The methods will work on Iphone and Android, because they are based on the standard capabilities of the operator.

AT this review we will try to figure out how to disable services on MTS if they are charged. Sometimes it happens that the subscriber dials services that are incomprehensible to him, which he does not need, and he is charged for them cash. Usually it happens like this: the subscriber purchases a service package, which consists of certain both paid and free services. Through some certain time conditions are changing, and some of the services are already paid. Thus, the subscriber begins to write off more money than he planned. Sometimes it happens that the subscriber does not receive notification about this and he begins to bear unforeseen expenses. To prevent this from happening to you, we recommend that you actively use where all operations with your number can be performed in a self-service format.

Sometimes, along with the activation of packages, paid subscriptions are connected. It can also happen at the time of receiving an SMS mailing, and the user himself can accidentally or specifically carry out the operation of connecting a subscription in the menu. As a rule, the subscriber forgets about such subscriptions, and they begin to withdraw funds from his account. It may also be that someone close to the subscriber somehow activates a paid service or randomly subscribes to paid content, so be careful: always keep an eye on the services active on your account.

Disabling all paid services on MTS using a PS or a mobile device

Not everyone knows that all services for which funds are spent are turned off easily, without any problems. This is usually required when traveling, going on a trip, or switching to a more budgetary lifestyle. To disable services in this case, you will need the Internet from any of the available devices. If you're using a mobile phone, then it's best to use an API application.

To use the Personal Account from a PC, you should log in to online.mts.ru and log in using the SMS received on your phone. By the way, the same can be done with mobile device. Read on to learn all the details about subscriptions, services, and deactivation.

USSD and SMS application

You have the opportunity to disable all paid MTS services with one command by applying a USSD request. You can also use a free SMS service for such purposes.

You just need to dial a USSD number on your device or send an SMS to the corresponding number. So you disconnect from services instantly. Yes, you can apply and support 0890 , but it does not compare with the speed of USSD and SMS. You can quickly, right on your phone, check the list of services, services, subscriptions that you have ever connected, and delete them there.

Most Useful Commands

Do you want to control your services? Then use the MTS USSD service. With these commands, the main functions are available to you:

"My services" - *111*11# ;
Paid services - *152*2# , *152# - enter the main menu, where you can see the items for viewing services, as well as connecting and disconnecting them. So you can learn about paid services ah MTS.

To manage your account, namely to disable specific services, you will also need the following numbers:

"Beep" - *111*29# , call to 0550 and selection of the corresponding item, as well as SMS to 111 with text 21510 ;
GPRS- *111*38# , *111*338# , SMS to 111 with text 21220;
Caller ID - SMS to 111 with the text 21130;
"You have been called" - SMS to 111 with text 211410 ;
"Everywhere like at home" - SMS to 111 with text 21500 ;
"Voice mail" - SMS to 111 with text 90(space)2 ;
"Call barring" - SMS to 111 with text 21190 ;
"Conference" - SMS to 111 with text 21150 ;
"Favorite number" - SMS to 111 with text 21410 .

The above services are the most frequent and popular. When using the above commands, they are instantly disabled. You can enter the subscriber service itself by command *111# . We would like to note that all this is provided for free! Next, you should select the service you need to delete and enter the appropriate numbers. All services available for deactivation are contained here.

Disabling services through the Personal Account

You must have heard about the MTS Personal Account? This service makes it possible to disable unnecessary paid services instantly, with one click. This is a useful service for managing your account, services, subscriptions and more. Here you can easily enable and disable the necessary services. This method is undoubtedly better than contacting support.

So, how to disable paid services on MTS yourself through your Personal Account? Take the following steps:

Go to the site login.mts.ru and log in using your personal login information (login and password).
If this is your first time, then you need to make a request for a code, which after the request will be sent to you by SMS. To do this, click on the "Get password via SMS" link, which is located next to the login and password entry form.
After a successful login, go to the "Tariffs and Services" menu, and there - "Service Management".
Select the option you want to remove and click "Disable".
Select the desired option and click Disable.

If you did everything correctly, after a few minutes the service will be deactivated. Check your details through the menu by clicking "Service Management" or immediately find the "Details" item.

Registration in the Personal Account

Not everyone knows how to use the Personal Account. By the way, we already wrote about this in the section. If you are a beginner, we will help you by explaining everything in more detail. To register, follow these steps:

Login to the company portal using the links mts.ru or online.mts.ru.
If you chose the first link, enter your Personal Account by clicking on the top right on "My MTS". There, go to "Mobile Communications".
Log in. First enter your number in long distance format.
Now you need to enter a password. If you do not know it, click "Get password via SMS".
Receive an SMS and enter the received combination in the password field.
Change the temporary password in the "Settings" to your permanent one.
That's all. You are in the Personal Account.

Checking Subscriptions

So, you have entered your Personal Account. Now it’s worth checking subscriptions and unsubscribing from those you don’t need. There are the following methods for checking the list of subscriptions:

Service called "My Content".
Command Application *152*2# .
Call to operators 0890 .

These services will enable the management and control of expenses. You can find out the details for the month using *111*341# , and detailing for a certain period - *111*342# .

How to disable MTS subscriptions on the Internet?

Sometimes some subscribers do not even know that they are paying scammers for their subscriptions. For example, the following situation may arise: you receive a message with an offer to participate in some promotion and a request to send an SMS for this to short number; you send a message and subscribe you don't need it!

How to fix this error if you have already subscribed? Enter "My Content" at the link moicontent.mts.ru. AT this section go to Active Subscriptions. You will need authorization in your Personal Account. Then you just have to disable subscriptions on your page.

Note: in this way, you only disconnected your connected subscriptions, but did not protect yourself from potential subscriptions in the future.

Unsubscribing via USSD

Do you want to quickly get rid of subscriptions? Choose USSD service. Dial *152# and enter the menu of your subscriptions and services. It can also be done immediately on command. *152*2# . On the screen you will see the number of the item to disable a particular subscription.

We hasten to say that there is such a service as "Content Ban", which allows you to refuse any kind of subscription and it is connected free of charge by the MTS operator. This is the most effective way to prevent any paid subscriptions from being connected. This is especially true if the phone is used by a child.

Disabling subscriptions by sending SMS

There is another option to disable subscriptions: by sending SMS. In this case, some technical trick is used. Subscription comes with certain number to which the subscriber subscribes. Cancel this subscription can be done not only with a USSD request, but also through sending SMS. This is the easiest way to get rid of intrusive content.

So, you should send an SMS to the number from which the mailings come. In the text of the message, enter the value "STOP" or "STOP". Upon successful unsubscribe, you will receive a notification. Also, instead of the above values, you can enter a number «0» .

How to protect yourself from subscriptions?

A simple unsubscribe in the Personal Account is not enough if you want to get rid of subscriptions forever. After all, after unsubscribing, there is a chance that you will again fall for the subscription of content you do not need, and the problem will return. But there is a solution! After all, it is possible to disable subscriptions forever, and we have already mentioned this above.

Service "Prohibition of content" on MTS

This service is activated by your operator by number 0890 or in the MTS communication salon. Also, access to the connection is available in the Personal Account, and you can also use the SMS method.

This will help you save a lot on communication. Through the Personal Account, you can check all content services and disable those you do not need. Here everything is done with “one touch”, the control is very convenient. Activation of the service is free, but one ruble is already taken for disconnection.

To do this, just follow some simple rules:

You should pay attention to the fact that when you connect to a certain tariff, some subscriptions may automatically turn on, which become paid after the expiration of time, so be careful: follow the list of connected services and your account.
It is worth minimizing children's access to the functionality of your device, to your account.
Do not take part in dubious promotions.
Install an antivirus on your device.
Log in to your account through mobile app and control costs.

This will certainly prevent you from wasting money on unnecessary services.

How to disable paid MTS services by calling the operator?

If you do not want to control your services yourself, you can leave this matter to the MTS customer support service. To do this, call 0890 . All of the above actions that can be performed using the self-service office, commands and SMS can be performed for subscribers by the MTS support service operator (0890). If you do not have access to your Personal Account now, then you can easily use this method.

Operator capabilities:

disabling active paid services on your account when you are roaming and do not have access to the network;
cancellation of subscriptions;
setting up service packages;
the inclusion of "prohibition of content".

Conclusion

If everything is done in a timely manner, you will not lose your funds just like that. So be careful when connecting to any tariff. Note that only the owner of the number has the right to declare the refusal of unnecessary options, subscriptions and other things.

Although there is a risk of accidentally subscribing to unnecessary services, it is still better not to block content by activating the above service. The main thing is that the received content is connected with your consent, but at the same time do not succumb to any kind of deception. Note that, for example, services such as balance control still remain connected, since the "Prohibition of content" applies only to commercial subscriptions.

So, here you have got acquainted with all the ways to unsubscribe from all kinds of paid subscriptions. Now you know how to disable SMS services on MTS, in other words paid subscriptions. We hope our information has helped you solve your problem. If not, please leave your questions in the comments!

"You've been called!" - additional service communication, which allows the MTS subscriber not to lose a single call in cases where his phone is unavailable or turned off. The subscriber will receive information about missed calls in the form of an SMS message on behalf of the calling subscriber a few minutes after the forwarding condition is triggered and upon registration in the MTS network.

How to add a service?

The service is available to subscribers of all tariff plans and does not require additional addition. In order to use the service, an MTS subscriber needs to dial the following command on his mobile phone: **62*110110#.

Or via the mobile phone menu:

From 14.07.2016 The “You have been called” service is provided to all subscribers as a basic network setting. Forwarding within the framework of the “You have been called” service is triggered by the “Unavailable” condition for all subscribers who do not have forwarding set up under this condition to another number or “Voicemail” number.

How it works?

Service "You've been called!" starts working immediately after setting the forwarding.

An SMS message about a missed call comes from the number of the subscriber who called to an unavailable phone and contains the following information:

About the number of the caller during the period when the forwarding condition is triggered;
About the number of missed calls from the number of the caller;
About the time and date of the last call of the caller.

Text:
Sender: +375292234567

If the sender's number is saved in your address book, em>SMS-message about a missed call will come on behalf of the caller, and will look like this:

An example of an incoming SMS message:
Text: Vam zvonili: +375292234567 vizovov 10, postlednij vizov 11:35 08/04/13 MTS
Sender: Katya Ivanova

The storage period for SMS messages about missed calls is 24 hours from the moment a message about a missed call was generated.

When dialing to the number of the subscriber using the service "You have been called!" the phrase will sound The subscriber is temporarily unavailable, call back later».

To deactivate the service "You've been called!" you need to type a combination of characters 002.

Attention!
Correct operation of this service is guaranteed only for intranet calls.

What is the price?

When using the service "You've been called!" the subscriber, when making outgoing calls, can see the message “Forwarding enabled” on the display of his mobile phone.

As part of the service "You've been called!" you can also set unconditional forwarding of all calls. To do this, use the following command: **21*110110#

MTS offers its subscribers many different additional options, thanks to which cellular communication becomes more comfortable and functional. So, for example, by activating the MTS service “You have been called”, a person will know who, for one reason or another, could not get through to him. You can activate it yourself or contact the company's employees.

Service Description

“They called you” MTS - what kind of service is it and how does it work? This question, for sure, is of interest to many customers. It is usually activated automatically when you buy a SIM card. Subscribers are not always informed about this. If there is a desire to refuse this option, then you can turn off MTS “You called” at any time.

The principle of its operation is as follows: if the subscriber did not accept a call from another person due to temporary blocking of the number, being outside the network service area, turning off the mobile phone, etc., then after the SIM card becomes active, the subscriber will receive an SMS in which missed calls will be displayed. The text of the message usually contains information about who called and when.

Option cost

No money is withdrawn for connecting the service, but further service is provided subscription fee, which is debited daily in the amount of 1.2 rubles.

Sending SMS notifications is free of charge. For those who do not care about information about missed calls, they can easily deactivate the option - the deactivation is also free of charge.

For some tariff plans, this service is provided free of charge. These include:

"Single", "Business class", "Onliner", "Smart device", "MTS Connect", " Smart House”, “Business Federation”, “Telematics”

In many tariffs, the “You have been called” service is included in the standard package of options and during the first week of use, the subscription fee is not charged. After this period, the daily debiting of funds begins.

Terms of Service

When activating and further using the service, MTS subscribers should know that:

Messages about missed calls will not be received if the call was received after being forwarded to this number;
Information about missed calls is stored for a maximum of 24 hours;
Notification messages are sent on behalf of the subscriber who could not get through.

The “You were called” option on MTS will not work if:

The call is made from a mobile phone on which the Anti-Identifier function is installed - the service will not be able to recognize the caller's number;
On the phone on which the “You have been called” option is activated, unconditional forwarding is available or calls are forwarded in case of “Busy”, “No answer”;
A ban on incoming calls has been set;
Short SMS service is not connected;
Not enough memory for incoming SMS;
The “Voice mail” option is activated.

Missed call notifications can be supplemented with information regarding tariff plans, current options, promotional offers, etc. If the option to prohibit informational messages from the provider's website is activated, notifications will not be supplemented with such information.

Connection option

To activate the “You have been called” service, the operator offers different options:

Using the USSD code - when choosing this method, you need to dial *111*38# on the keyboard, and then click on the call;
Use your MTS Personal Account - this service is available only to registered users. To get to your page, the user must be authorized. After entering your personal account, you need to go to the “Service Management” section and activate the desired option.
Through proprietary application“My MTS” - this program is designed for smartphones and has the same functionality as the Personal Account. Therefore, the algorithm for connecting the service is the same as on the company's website cellular communication MTS;
By calling the contact center - for this you need to call back the number 0890 and after connecting with the representative of the provider, inform him of the intention to activate the “You have been called” option. Usually, contact center employees activate the service on their own, after which the subscriber receives an SMS stating that the option is enabled;
Via message - send an SMS to number 111 by writing the code in the text 21141 .

In addition, you can visit the MTS office and ask a consultant to activate the service. Activation of the service in the office is carried out only if there is a passport of the person in whose name the SIM card is registered.

Disabling an option

You can disable the MTS “You have been called” service by means of a USSD code, SMS, on your page, through the My MTS application, by calling the contact center and by visiting the operator’s office in person. Therefore, to remove the option, the subscriber must choose the most convenient method for himself:

Dial USSD code *111*38# and click on the call. Next, you need to enter a number “2” (disable). After these actions, an SMS will be sent to the phone, in which it will be reported that the option is disabled.
Write a message with text 21140 , and when specifying the number to which it needs to be sent, dial 111.
Go to your page (in your Personal Account), open the “Service Management” tab, then select “You have been called” from the list and disable the option. To do this, click on the disable button located next to the service. This way you can deactivate any option.
Call back the operator by number 0890 and ask the employee to turn off the “You have been called” service.
Use the application, which initially needs to be downloaded to the phone. To deactivate the service, you must follow the same steps as when deactivating the option in the Personal Account.

It is clear that the need to use this service is determined by each subscriber individually, but it allows you to be aware of who could not get through, and, therefore, not to miss an important conversation. In addition, connecting and disconnecting the service is completely free, and the fee for using it is relatively low.

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