The google app won't open. Why does the Play Market not work on Android? Automatic account sync

Like Windows, the Android operating system allows you to install applications in offline however, most users prefer to use the Google Store for this purpose, more precisely, special program Play Market. This method is not only more convenient, but also safer than installing from APK file since many applications are scanned by antivirus software before being published.

Alas, neither the Play Market nor the Android OS itself is perfect, so from time to time users have to face various errors, including errors in the Google Store. For some, the Play Market simply does not open, for others it cannot connect to the server, someone complains about the inability to perform this or that operation.

The reasons why the Play Market does not work are mostly related to malfunctions in the system itself, but it often happens that the fault of the Store's malfunctions is the user himself, who voluntarily or involuntarily changed system settings Android. What if the Google store, which was functioning completely normal before, suddenly stopped working?

Temporary problems

App Store problems can be caused by temporary interruptions in system services. This fully explains why the Play Market does not work on Android. What to do? No matter how trite it may sound, but often in such cases a simple reboot of the device helps.

It should also be noted that problems with the Store may be related to problems on Google's servers. It is very easy to check this, just try to open the Store in a browser or from another device.

Lack of internet connection

Check if everything is in order with your Internet connection, if you have enough funds in your account, if the limit has been reached mobile traffic, have you left the coverage area, if the source of the signal is a router, make sure that it distributes the Internet, and the mobile device itself sees the network and is connected to it.

Lost Store and Google services settings

It is possible that the problem is related to a failure in the settings of the Store itself or Google services. Eliminate this option. Go to the application management section and, finding the Play Market there, clear its cache. If this is not enough, click also the "Erase Data" button.

These actions will delete temporary files, reset the Play Market settings to their default values ​​and, if the problem was here, restore it to work. Similar actions must be repeated for the "Services Google play". Please note only that after the reset you will have to re-authorize.

Problematic updates

If Play Market on Android does not start after the update, it is possible that the source of the problem was bugs in the update package. Try uninstalling the update or rolling back to previous version applications, if available. For these purposes, it is good to have some kind of program on the device for Reserve copy applications such as SYNCit HD.

Disabled Download Manager or Google Accounts

The Android operating system has a service application called Download Manager. It is believed that for the Play Market to work correctly, it must be running. Go to Application Management, go to the All tab, find the Download Manager application and make sure it works. If the Manager is not active, enable it.

At the same time, we recommend that you find the Google Accounts application and also make sure that it is also active. If this application is disabled, the Play Market will not open, and if it does, it will most likely work incorrectly.

Google Account Access Errors

The reason why you cannot enter the Playlist Market may be an error accessing your account. google records... You can work around this problem by deleting and reconnecting your Google Account.

Since deleting an account may result in the loss of user information, you must back up important data before performing the operation.

The presence of incompatible applications on the device

Some third-party applications, in particular Freedom, can block access to Google services and thereby disrupt the Play Market. If you are using Freedom or another similar app and you suspect that it is the one that is causing the Google Store to malfunction, uninstall it. It is necessary to remove such programs correctly, namely, first the application must be stopped and only after that the uninstall button must be pressed. Sometimes a running vpn service prevents the Market from working properly. Try to stop it temporarily.

HOSTS file changed

Row third party applications, as, for example, the same Freedom, can change the HOSTS system file, which is responsible for setting up connections with remote hosts. There is a possibility that some third-party program has written its data in this file, which prevents the normal connection to Google servers. Therefore, after completely uninstalling questionable applications, you should check the HOSTS file.

To access it, you need to be root. Let's assume you have them. Go to the file manager at the location / system / etс, open specified file any text editor and remove all content from it except the line 127.0.0.1 localhost. Save the file, reboot your device and test the Play Market.

Store files are corrupted

Another reason why Play Market does not start may be a violation of the integrity of its files. Such damage could have occurred after a virus attack or user manipulation of Store files. In this case, you need to try reinstalling the Play Market. Remove the app in a standard way, clean the system with CCleaner or another cleaner, then download the APK installation file of the Market from a trusted source and produce it in any way convenient for you.

Incorrect time is set in the settings

Now let's consider a situation when Play Market does not work via Wi-Fi or Mobile Internet and writes "No connection", although it is known for sure that everything is in order with the Internet connection on the device. The most likely cause of this problem is the wrong time in the settings. Go to the date and time section and check the boxes next to the "Network time zone" and "Network date and time" options. After that, the date and time will be synchronized automatically.

Resetting the device to factory settings

Reset to factory settings or Hard reset- a tough method, which should only be resorted to when other methods have not yielded results. Before resetting, it is imperative to create backups personal data as well the applications you need because they will all be deleted. You can start the hard reset procedure either from the Recovery and Reset section or from the Recovery menu (recovery mode).

Flashing

This is perhaps the most radical way to restore the Market. There have been cases where the Google Store, as well as other apps, services, and the Android operating system itself, continued to malfunction even after a factory reset. In this case, you can resort to flashing as an extreme option.

Brief summary

So, we have given the main reasons why the Play Market on Android often does not open and indicated what to do in most of the cases described. It is necessary, however, to understand that there are problems, so to speak, of a private nature, which users of mobile devices with custom firmware... The same should be said about the owners of Chinese mobile phones, in the firmware of which Google services are not used in principle. Errors in the Play Store, for example, after installing it on Meizu smartphone, can be caused by other reasons, which need to be considered in the context of the features mobile device and its software environment.

Digital Play service Market is the main source of applications where you can download any game or program. However, almost all owners of gadgets of this OS faced a difficulty from the category: "My play market does not work on android".

Problems with not being able to connect to the app store can be as follows:

• Google server crashes;
• communication problems (no internet);
• incorrectly set date and time;
• crash when downloading updates, etc.

In this article we will cover all possible reasons and decisions on the lack of access to the Google Play Market on Android.

First, let's take a look at the easiest and most effective ways to quickly restore access to the app store. If google play does not work on android, you should apply the following methods.

Reload the gadget. Firstly, this service may not work due to lack of Wi-Fi connection. Secondly, the system itself may freeze due to insufficient random access memory or a banal failure. In any case, you will kill two birds with one stone by rebooting.

Reset data. The play market may have stopped working due to a large number of temporary files (cache) and configuration data. In this case, the user must remove the unnecessary "junk" of the program. To do this, let's do the following:

1. Let's go to the system "Settings".
2. We activate the "Application" panel (or equivalent - "Application Manager").
3. Let's select an item from the Google Play Market.
4. Click on: "erase data", "clear cache".

Demolish updates. Update failures digital store- also a fairly standard problem: the application may not be fully updated due to interrupted data transmission, so we must reset the update to its original state. Open the Play Market and click "remove updates". We reboot the device.

These steps help in most cases, but there are a number of special problems where you need to apply alternative solution... Let's look at other circumstances as well.

Google Accounts is not activated in the settings

In some situations, the store does not start due to a failure of linked accounts. With such a problem, 3 points must be taken into account.

First, the activation of the Google Accounts service. Very often, this program crashes, after which it turns off. You must go to the "Application Manager", activate the "All" tab and find the item: "Google Accounts". We turn on the service and restart the gadget.

Second, working with Google account... Sometimes a shared Google account does not interact with the play market - what to do in this case? We do the following:

• We go to "Settings".
• We pass to the section of the main configurations.
• We are looking for the item "Accounts", go to it.
• From the entire list of accounts, we find the line "Google".
• Select your account (... [email protected]).
• We check for active synchronization in front of "Google+", "Gmail", "Application Data" - we turn on synchronization everywhere.

Third, the inclusion of the download manager. Very often this is a solution to the following question: how to update google play services on android if the play market does not work? It's simple:

1. We go to "Settings".
2. Click on the "Applications" item.
3. We select the "All" option.
4. We find the "Download Manager".
5. We erase the data.
6. We turn on the program.
7. We reboot the device.

Very often this helps to update services and even complete the update of the play market.

Still not working? Then we go for broke and begin to consider all the mistakes and ways to solve them.

All the ways to troubleshoot the play market

Method number 1 - check the connection. You will be surprised, but when the system says that there is no connection, it is quite possible that it is really missing. Check your 3G-4G data transfer or Wi-Fi connection and try to open the market again.

Method number 2 - delete your Google account. If the account is new and there is nothing important in it, you can delete it right away. If a lot of important data is stored on it, then you should first make a backup copy. Here is the sequence of actions:

• Open "Settings".
• We select the item "Accounts".
• Click on the "Google" section.
• Selecting an account.
• There are three dots in the upper right corner - click on them.
• We select "Synchronize" to make a backup copy of the data.
• Click "Delete account".

While the market on android still does not work for you, since it is not tied to an account. Now you have to re-add your Google account, enter your username and password, and then restart your device.

Method number 3 - check incompatible applications. We are talking not only about viral software, but also about programs and games installed from external sources (APK files downloaded from the Internet). Open "Settings" and view all applications: every adware or unfamiliar application should be removed.

Pay Special attention for the Freedom app - it can bypass the Play Market license and emulate in-app purchases. As you can imagine, the service will not like it very much. There are three options to consider:

1. 1 - standard removal (it rarely helps);
2. 2 - deletion using special software (for example, History Eraser);
3. 3 - deleting the application using Root rights.

Method number 4 - reset to factory settings. If you fail to start the service, it can be reinstalled, along with a clean operating system.

Go to "Settings". We find the item "Restore and reset". We save all important information, import contacts into a file, archive data - only after all these actions do we reset.

In order to save data, it is very convenient to use a MicroSD card: we import contacts there, move all important information, and then reset the system. The files on the SD card will remain intact.

Click on "Reset settings" and confirm the operation.

Method number 5 - checking the date and time. Due to the fact that the use of the time zone is set in the parameters of your device, the time in the system is constantly getting lost, which is why it does not sync with the app store. In this case, we:

• Go to "Settings.
• We deactivate the "Time zone of the network".
• We set the correct time.
• We set the correct date.
• We reboot the device.

Method number 6 - setting "Google Services Framework". Another reason - a large number of temporary files in Google services. In this case, we carry out the standard procedure for changing configurations:

1. Go to "Settings" - "Applications".
2. We select "All".
3. Find the Services Framework.
4. We erase the data.
5. We erase the cache.
6. We reboot.

Method number 6 - we work with the hosts file. This file is a repository of IP addresses and the ability to access the Internet. This decision is rather complicated, as it accompanies the installation of Root rights, namely the installation of Root Explorer or other software.

After obtaining Root rights, we give the program access to the file manager. We find the system hosts file in the directories: / system / etс /. It opens through the editor, we add an IP address to it: 127.0.0.1 localhost.

Method number 7 - fixing blocking Telegram... Roskomnadzor, simultaneously with Telegram, banned about 20 million more addresses, which included Google services. To remove the blocking, we need to download the VPN client APK file, complete the connection request, select one of the countries and try to restart the Play Market.

In some cases, problems arise due to the lack of communication between your device and Google servers. Let's take a look at these errors.

Google Play service does not work: problems with servers

"Google play market does not work on android, there is no connection" - as you have seen, often, this is not your fault, but the fault of failures operating system and other problems. However, she herself Google can sin this.

In some situations, the company's servers may not work. This does not happen so often, but if all the above methods did not help you, most likely you just need to wait for the company's system administrators to set up the servers.

However, here you can also find human factor... When we are unable to contact the Google server, or more often when we add an account again, this could mean the following:

• you entered the wrong mail (mail from Mail.ru or from Yandex to Google system does not work, please enter an address ending with gmail.com);
• you set the wrong time (you can correct the date and time by going to the "Clock" application or in the settings of your gadget);
• you do not have access to the Internet (try opening a browser in the background and launching a website).

And one more thing: in some versions of Android OS there is an item in the settings - "constant data transfer". Go to the network settings and make sure you have it activated.

If you still have an error connecting to servers, there are two more options you can try. 1 - install through the APK file the utility for cleaning the system from excess garbage(as an option, Clean Master) and destroy the cache from all applications of the device. You can do this through a standard application manager, but specialized software will cope with the task better and faster. 2 - find the GoogleContactsSyncAdapter.apk file through the explorer, delete it, download the APK file from the Internet and reinstall it into the system.

So we've covered everything possible ways on the return of access to the digital play market service. First try simple methods recovery; resetting to factory settings and activating Root rights is already "heavy artillery", when none of the methods helps you. If you still do not start Google Play on Android - describe the problem in the comments. We hope this article was helpful to you.

The problem of the Play Market inoperability (today it is Google Play) is quite unpleasant and thousands of Android device owners face it every day. If this problem did not pass you by, then in this material you can gain a little knowledge and quickly put your smartphone or tablet in order.

Various errors and failures, due to which the Google Play store may not work, are caused by several reasons, after carefully studying which you can quickly solve your problem and do everything in order not to face it again in the future.

Why is Play Market not working for you? Main reasons

Let's take a closer look at the reasons:

1. The service doesn't really work. This case is a very rare occurrence. But if it does happen, you just need to wait until its work is resumed.
2. The date and time on the device are out of order. Typically, this cause, in most cases, will cause an error with the notification "no connection".
3. There are network problems. Make sure the internet is working and the connection is correct. If you are using mobile internet, we advise you to look with us.
4. Freedom program. It always blocks access to Google services.
5. The hosts file has changed. As a result of the installation and use of certain applications, like the aforementioned Freedom, some changes occur in the Android system section, in particular in the hosts file. In this case, the user needs to make a small edit to the file, returning it to its original state. How to do this, look later in this article, which describes how to fix this problem.

Ways to resume the functioning of the Play Store

Let's consider ways to solve the problem depending on the reasons. If you know the cause of the problem, you can immediately choose a solution from the list below. If not, then you will have to try all the ways.

1. Reboot your device. This simple action helps about 50% of the time. By the way, we recommend that you reboot the system if any errors occur during the operation of any other programs.
2. Make sure that software"Google accounts" is included. This can be done by going to the "Settings" menu, then to the "Applications" section, and then select the "All" tab. Go down to the very bottom, where the disabled programs are located. If you find "Google Accounts" here, then just select and enable and everything should work. Otherwise, read on for other methods.
3. Reset Google Play Market and Google Play Services settings. To do this simple operation, you need to go to the settings menu and select the section responsible for managing applications. Next, find these applications in the list and apply "Erase data" and "Clear cache" to each of them. Also, separately to Google Play Market, you must apply the "Remove updates".
4. Reinstall Google Play. First remove installed version Google Play (in older versions of Android this is Play Market), and then download the latest current one on this moment version. Install the program and reboot the device.
5. Make sure the system time is correct. There are cases in which the date and time get lost. As a result, after trying to open a store, users often see the "no connection" error. To solve the problem, you need to go to the "Settings" menu, then - "Date and time", and set real time, date and your time zone.
6. Check the availability of an Internet connection. Make sure the Internet is turned on and working on your device. Open your browser and try going to any site.
7. Configure hosts correctly. Many of us use programs that quietly make some changes to the system hosts file. One of the most common such programs is Freedom, with which you can make free in-game purchases using so-called "fake data". If you use this utility or a similar utility, then you must first stop its work by going to "Settings" -> "Applications", then find the desired program and click on it. Now choose "Stop". Then completely remove.

   To edit the hosts file, you must have root rights. For searching and editing, we recommend using file manager Root Explorer or ES File Explorer.

   Has content something like this:
   
   And it should be like this:
   
   All junk automatically generated in this file must be removed. To do this, follow the instructions (using the example of the ES Explorer application):

   - Start the file manager and go to the root of the system (top level) by pressing the "/" button at the very top of the application window.
   
   - Find and open a folder called "etc".
   
   - This folder contains the hosts file we need. Open it as text and delete everything you don't need. Then save and make sure there is now only one line left with text 127.0.0.1 localhost.
   

   After this procedure, try if the Play Market is not working.

8. Reset the settings to factory defaults. We recommend using this method only as a last resort, when no other actions have led to the desired result. The fact is that as a result of such a procedure with internal memory all information is deleted from the device and it would be good to have a backup so that you can resume your data later.
   
   To reset, go to "Settings" and select "Restore and reset", and in it the item "Reset data" (in earlier versions of Android: "Privacy" -> "Reset data").

Play Store is a very powerful service of applications and other content for the Android mobile platform, which is operated by Google. If it does not work on your smartphone or tablet, then most likely you have had some of the the above problems, since hundreds of specialists are responsible for the technical condition of this service and are constantly monitored.

If nothing works, or maybe you know other ways to solve this problem, please communicate below in the comments, helping other users.

Many people are familiar with the situation when, when trying to launch an application Google play market an error window appears on the screen of the android device with the inscription: "The Google Play service has been stopped." There can be a great many reasons for this - for example, a malfunction of the gadget itself, technical difficulites Google services, etc. However, this does not make it easier for the user - after all, in fact, the Play Market is the main program of the smartphone, and its inoperability may lead to problems in the operation of other applications.

What is the Play Market?

Google Play, or Play Market(formerly Android Market) - a service included in the set preinstalled apps Google. Play market is installed by default on all smartphones and tablets running Android systems... This service is an in-system store of games and applications, and allows users to download only verified files to the device.

Unfortunately, like any other software, the play market subject to departures, technical failures and viruses. In some cases, in order to fix problems in work of Google Play, the application has to be completely removed and reinstalled.

What if the play market is not working?

Consider a few of the most simple ways configure the Play Market and restore its performance.

1. Reboot the device. Rebooting the Android system is the first thing to do if you find problems with the operation of any service, including the play market. Very often, the problem occurs due to a normal system freeze, and disappears by itself upon reboot. In addition, sometimes malfunctions can be caused by "garbage" in the gadget - for example, the remnants of already deleted applications or a large cache size. If the restart helped, and the play market was restored, download some special application(for example, Link2Sd or SdMaid) and use it to clean the device from unnecessary files- this will have a very beneficial effect on the performance of your smartphone.
2. Checking the network. Before proceeding with drastic measures, make sure that your device is Internet access has not been lost... Check the availability and speed of the network connection - perhaps your telecom operator has some technical problems, or you simply forgot to top up your balance. If there is no connection, problems with the application will be solved by themselves when it appears. If everything is in order with the connection, proceed to the next points.
3. Time and date setting. Such an insignificant nuance, how wrong due date or time may affect the performance of Google services. Enter the gadget settings, go to the "Date and time" item and set the correct values. It will be even easier to start automatic synchronization with the network time, having previously selected the correct time zone in the corresponding settings item.
4. Google account activation... It is possible that your account is simply disabled. It's easy to check - go to the appropriate section of the settings and, if necessary, enable your Google account. This will almost certainly eliminate the problem of launching the play market.
5. Reset google settings Play Market. This method is also quite effective. It is aimed at clearing the play market cache, and is performed as follows:
   1. Enter the gadget settings.
   2. Select the "Application Manager" or "Applications" section.
   3. Go to Google Play Market.
   4. In the application control window, select "Erase Data" (or "Clear Cache").
   5. After cleaning, restart your smartphone.
6. Removing updates... Follow steps 1–3 of the previous method. In the Application Control window, select "Uninstall Updates". After that, the service will return to the original version, which worked properly. It is quite possible that the device, due to its technical imperfection, simply does not accept software updates.
7. Resetting Google Play Services Settings. If the previous methods have not had an effect, try the following manipulations:
   1. Go to device settings and then to Application manager.
   2. Select "Google Play Services".
   3. In the application menu, select "Clear cache".
8. Checking the Download Manager. It is quite possible that during the operation of the gadget you accidentally disabled the "Download Manager", which caused the play market to become inoperable. What to do in this case? Try to enter the device settings, and then in "Applications", go to the item "All", find the "Download Manager" among the applications and turn it on by pressing the appropriate button. Reboot the system and check if the Play Market is working.
9. Deleting a Google account. Please be aware that using this method may result in the deletion of important information, so be sure to back up your data ahead of time.
   1. Go to the gadget settings menu.
   2. Select "Accounts", and in it - your own account.
   3. Click on the "Delete" button, then restart your smartphone and log in to your account again.
10. Removing applications that disrupt the play market. It's no secret that more or less advanced users of android devices often install applications from third-party sources, bypassing the Play Market. There are many reasons for this, and in the first place is the desire to receive full versions applications without paying the required amount. In particular, gamers often install software called Freedom, which allows them to make in-game purchases for free. If a similar application is installed on your gadget, try uninstalling it (be sure to stop it before doing this - this is very important). Reboot your smartphone and check if the play market is working.
11. Full reset to factory settings. Do full reset should only be done as a last resort, if all other means have proved powerless. First, back up important data, such as contacts, and make sure the backup was successful. Then go to the settings of your smartphone, find the "Restore and reset" section there, and perform a factory reset.

What happens if you delete the Play Market

If the play market flatly refuses to work, but you do not want to take drastic measures and reset the gadget to factory settings, you can try to remove the application from your smartphone and reinstall it. True, you can only perform this action if root is installed on the device. If you don't have superuser rights, the most you can do is stop the application.

Deleting the play market will affect the functioning certain applications- in particular, Google services and those that need the market to work correctly. In some cases, the user may even need to flash the smartphone in order to restore its functionality. Therefore, think twice before deleting.

How to restore the play market?

If Play Market was removed due to a virus attack, or you deleted it for the purpose of subsequent recovery, download the apk file from the official website of the application, install it and synchronize it with your Google account. It is not difficult to do this - during installation, the application itself will offer you to create a new account or log in through an existing one.

And the last thing: at the moment, hacked (that is, modified in a certain way) versions of the Play Market are very common. In no case don't install them to your device: firstly, when you download a file from an unverified source, you run the risk of downloading a virus to your smartphone under the guise of a play market, and secondly, a hacked Play Market can disrupt the normal operation of the gadget, as a result of which you have to reset the settings to the factory settings or do a flashing.

Most users of Android-based devices at least once faced a problem when the Google Play Market ceased to function normally for unknown reasons. There are a lot of options why the Play Market does not work, but they manifest themselves in different ways:

• The utility does not start.
• It is impossible to download programs when the online utility store displays one error after another with a different numbering.
• Google Play Market keeps crashing after a few seconds of use.
• Download problems.

In this article, we will consider the most common reasons why the Play Market application does not work on Android, and how you can solve these problems.

Ban on updating

Many inexperienced users often encounter a situation when the downloaded software stops updating. It not only stops doing this in automatic mode, but also the device does not receive notifications with a request to download new versions.

Over time, the same fate befell the Play Market itself, since Android ceases to support the old format of the online store, and no longer gives access to the resource.

No internet connection

Often the reason why the Play Store does not open on Android is connection problems. Sometimes the available Internet speed is not enough to load pages, but more often a smartphone or tablet is simply not connected to it:

• The package of available network traffic from the mobile operator has run out.
• No wireless internet available.
• Broken Wi-Fi module.

Engineering works

Occasionally, developers carry out technical work on their resource. As a rule, they go unnoticed by the average user. But if Google is engaged in a global revision and modernization of the resource, then many Google account holders have slight difficulties in accessing the online store.

They are of a short-term nature, and for a decision it is enough to wait a little. Within a few minutes (or hours) it will be possible to download the programs again without any difficulties.

Incompatible applications

For owners of old smartphones, the Play Market on Android often does not work correctly. The problem is that many modern applications (especially entertainment applications with high performance requirements) are incompatible with older phones.

On such outdated devices, demanding utilities simply will not start, which is why the Play Store developers restrict download access in order to avoid negative reviews users with low ratings.

Incorrect time and date settings

Viruses or system glitches can sometimes set smartphones with the wrong date, time or time zone. For security purposes, when logging into your account, the system checks and compares the correctness of the date and time. If it does not match, then the service will not start until the error is fixed.

Hosts file changes

Third-party applications (which are most often downloaded in the form of .apk archives from other sites), when installed, get full access to the change system files... Most of them edit the host file, which stores network addresses and user domains.

Such changes entail malfunctions of the online store program, after which the Play Market on Android does not start.

What to do to solve the problem

We figured out the reasons for the termination of work, and now we will consider simple ways how to restore it.

In 70% of cases, it is enough to complete the first step for the service to start loading and downloading utilities again.

Reboot the device to avoid system errors and failures are needed regularly, or better - at least once a day. But many users ignore this rule until the moment when the number of errors and "lags" does not begin to interfere with the normal workflow of the smartphone and the operating system.

Most of the problems that arise while using the phone can be solved by a simple reboot. Before proceeding with serious measures (resetting installations, deleting accounts, etc.), it is recommended to start by simply restarting Android and trying to log in again.

Check internet connection

You can download applications from the Market only if data transfer is on, so before starting downloading and working with the utility, you need to make sure that the device is connected to the Internet.

We set the date and time

Sometimes the Play Market itself notifies about the wrong time zone, which can be corrected in the Smartphone Settings (in the corresponding column "Date and Time").

Application settings

One of the most common causes of a performance problem is configuration failures. Try repeating the four steps below one at a time. After each step, check to see if the error has been corrected.

To solve the problem, you must:

1. Go to Device Settings.
2. Select the column "Application Manager".
3. Find "Play Market" in the list and click on it.
4. IN open window control, click on the "Clear cache" or "Clear data" button.

Remove updates

If the previous options did not help, you need to remove the Play Store updates and run the application again. The first three steps are similar, but in the control window you will need to click "Delete updates". After that, the utility will roll back to its original state.

Resetting Google Play Services settings

At the last stage, we proceed to resetting the system settings of Google Play services. To do this:

1. Go to Settings and then to the Applications tab.
2. From the list, click on "Google Play Services".
3. In the Program Manager, select Clear Cache.
4. Try to launch an online store.

Configure the hosts file

After installing malicious viruses and utilities that make changes to the hosts file, it must be configured correctly. The first step is to stop the program that damages the system (most often those who downloaded Freedom to hack games face such difficulty). After that, it must be removed.

It is very important to follow the correct sequence - first stop and then delete. Hosts file is located on the path system / etc /, and an example of it correct setting can be seen below.

Remove incompatible apps

Developers the operating system it is strongly recommended to download only verified applications from the Play Market, as third-party incompatible ones can harm its work.

Such malware should be removed immediately and never downloaded again.

Delete Google account

This is a drastic measure that will entail the deletion of all data and downloaded extensions, but sometimes you cannot do without it. To protect personal information, you first need to synchronize it - that is, create a backup copy.

1. In the Settings section, select the "Accounts" item.
2. Click on the "Google" tab.
3. There will be three vertical points at the top. You need to click on them, select "Synchronize" first and wait for the end of the process.
4. After that, in the same menu, when you click on the points, delete your account.

Reset Android settings to factory defaults

The last most serious step is rolling the OS back to a pristine state. All personal information will be permanently deleted. Therefore, before uninstalling, create backups. Then you need:

1. In Settings, select the "Recovery and reset" section.
2. Confirm Reset settings.
3. Wait for the phone to reboot.
4. Restore data from a backup.

Conclusion

Today we looked at the reasons why it may not work. Google services on Android devices, and methods for solving these problems. In practice, one of these methods solves the problem in the vast majority of cases. We hope this article was helpful to you.

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