Why playing market writes Login Account Google. Correct the error "You must log in to Google Account. Why it is important to solve the problem

When working with the "Platie Market" service, there are often failures. This creates a server error warning or missing connection. Dissatisfied users write to the support service: "I can not go to the" Play Market ". This article will consider the possible causes of such failures and how to eliminate them.

Restart OS.

Users often complain: "I can't go to the" Play Market "on Android." The fact is that on mobile devices it is often "hanging" OS. In order to solve the problem, you need to restart the smartphone. This method can eliminate malfunctions this service and other applications.

Delete unnecessary information

A large number of unnecessary information stored on the phone may cause errors in the program Google Play.. The user needs to reset the utility settings:

  • To do this, you need to open the device menu.
  • Then go to the settings.
  • Then you need to switch to the "Applications" tab and select Play Market.
  • The control window will pop up. The user needs to click on the "Erase Data" button.
  • And for the system recognized the changes made, you need to restart the mobile phone.

Delete installed updates

What to do users publishing on the forums of the message, like: "I can't go to" Play Market "on" Android ""? You can try to eliminate malfunctions by deleting installed updates:

  • For this, as in the second way, you need to go to the menu.
  • Next, you must open the settings and select the "Application" string.
  • Then you need to mark the Play Market program and click on the "Delete Updates" link.

Annex will be returned to the initial state.

Reset Settings Utilities "Google Services"

How to go to "Play Market", if the above methods do not work? Sometimes it helps to solve the problem of resetting the settings of the program " Google services».

To execute this event, you need to go to the settings. Then you need to mark the item "Applications". In the list installed programs You need to select "Google Services". Next, click on the Clear Cache button.

Enabling the Download Manager application

If this utility is deactivated, then errors in the Play Market program will occur continuously. To enable "Download Manager", you must open the device menu. Then you need to move to the "Settings" section.

Here you need to mark the "Application" string and switch to the "All" tab. In the list of installed programs, select "Download Manager". If the application is stopped, you need to click on the "Enable" button. After executing these actions, you must restart the mobile phone and check the operation of the program.

Google Account Removal

It should be borne in mind that when deactivation account All important I. necessary information Will erased. Before performing this procedure, you should back up:

  • To do this, go to the settings.
  • Then you should switch to the Account tab and mark the desired account in the list.
  • Then you need to click at the address mailbox. The sync menu opens.
  • The user needs to be ticked by checkboxes. With this menu, backup copies of personal data and contacts are created.
  • In order to save important information On the device, you should click on the "Options" button and mark the item "Synchronize". The system will create backup copies of all utilities.

After performing synchronization, you need to deactivate google Account. How to go to "Play Market" after deleting an account? When you re-authorize the user will be prompted to restore the backup. You must click on the "OK" button. After deleting and re-activating the account, the operation of the Play Market utility must be normalized.

Slimming Program Compatibility Problems

One of possible causes The fact that the owners of devices on Android write "I can not go to the playing market" is the presence of conflicting applications. Similar utilities users are installed independently. To the number malicious programs The Freedom application should include, through which users make a free purchase of the game currency.

Editing the HOSTS file

In search of interesting utilities, newcomers come to unverified sites. After such visits, thousands of requests appear on the forums: "I can not go to the" Play Market "from the phone", "the money disappeared on the account" and so on. In order not to resort to the full reset of all the settings of the device, you need to edit the HOSTS file:

  • The user needs to go to the "Settings" section, mark the application "Applications" and switch to the "Installed" tab.
  • In the list of utilities should choose a malicious program.
  • Next you need to click on the "Disable" button.
  • Then delete the application.

You can not erase files without pre-stopping the utility. After restarting the device you need to check the changes made.

Return to the factory state

What if the above methods did not help solve the problem? In order not to disturb the support service by numerous messages on the topic: "I can not go to the playing market," you can try to eliminate failures by resetting all settings. This is a rather radical solution. This procedure will help to eliminate most of the problems associated with the work of the installed programs and the system itself:

  1. To begin with, go to the "Settings" section.
  2. Then it is necessary to mark the item "Restore and Reset". A new window will open. The user needs to click on the "Reset Settings" link.

Prior to the start of this procedure, you need to back up important data. Information saved to the memory card will remain untouched. Next, you should restart the device and restore the backup of the contacts.

Network connection check

Most often, users are sent to the support service with the text: "I can not enter the" Play Market ", writes, there is no connection." In this case, the cause of failures is the absence of an Internet connection. You must check the network settings and restart the router.

Google Google Account

Failures in Play Market often occur due to a disconnected account. In such cases, users are sent to technical support Requests like: "I can not go to the" Play Market ", writes, you need to enter the account." In order to activate the account, you must open the device menu. Then click on the "Settings" icon.

Next you need to mark the "Accounts" item. Here you need to click on the "Add" link. You must specify the address of the e-mailbox and password. After performing these actions, you need to check play Apps MARKET.

Checking time settings and dates

In the absence of a stable connection to the network, you do not need to panic and create on theme forums: "I can not go to the" Play Market ", writes, server error." To begin with, check time settings and dates. The user needs to go to the menu.

Then it is necessary to mark the item "Settings". You need to select the "Date and Time" string. Next, you should set the time zone and time. It is necessary to enable network synchronization.

Disable proxy server settings

Seeing the inscription about the absence of a connection, users are driven into search queries: "I can not go to the" Play Market ", writes, the time waiting time has expired." Do not waste time in vain. In such cases, the first thing you need to check the Wi-Fi operation. If other sites and programs are open without problems, the user needs to turn off the proxy server. To perform the task, click on the "Settings" button.

Next, you should make sure that the word "no" is displayed near the "proxy server" item. In this case, the option "Extended parameters" must be activated. If there is no inscription, then the user needs to disable the proxy server settings.

Installation of static DNS

If the above methods do not work, then you need to try to eliminate the problem in the following way. The user needs to return to the "Wi-Fi" section. By selecting an Access Point in the list, you need to click on the "Change Network" button. Then you need to check the box at the "Extended Parameters" item. Next, you should put a tick near the string "Static IP Setup".

Below are two DNS fields. It is necessary to fill them with numbers 8.8.8.8 and 8.8.4.4. Then you need to click on the "Save" button. Next you need to restart Wi-Fi on your mobile device and re-check the operation of the Play Market application.

Changing the settings of the router

Set the MTU - 1500 parameter to software The router is usually carried out automatically. For this reason, some applications are not launched at all. This problem occurs on all devices connected to the access point. You can change the MTU parameters manually. It will save the user from the need to create queries: "I can not go to the" play market ", Google Play does not work."

To change the MTU parameters, you need to go to the router settings and open the Network section. Next, you should switch to the WAN tab. Below you can see the "MTU SIZE" string. In the empty field near the inscription you should enter 4 digits. A user who does not have the opportunity to contact the provider should be specified one of several options: 1420, 1460, 1500.

Next you need to save the settings and restart the router. To change the MTU in the software from ASUS, you must open the "Internet" section. Near the string " extra options PPPD »You can see 2 fields. They need to register the number 1460.

This article will tell users about solving a problem with all the famous Play Market Store from Google When you write an error when entering the account input. When entering this store, an error may occur having a name: "You must go to the account." What means this errorHow to solve the problem with the entrance to Play Market? It is these problems that will be considered in our article.

It is worth noting the fact that operating system android phones, as well as installing and regulating applications, directly related to your profile on Google. Any actions you produced will be recorded on the server of this company. In case of loss of communication with the Google account, the synchronization process is not possible, thereby restricted with access to Google Play Market.

Option 1.

First of all, we need to go to "Settings", then select the "Applications" tab.

The next step will be the search for us google Apps Play, then make it a choice. Before us opens the properties of Google Play.

Next, we will need to press the "Clear cache" button. After that, we find the "Erase Data" button and click. We produce a reboot of the phone, go to the playing market to check its functionality.


Option 2.

In the absence of the possibility of getting into the playing market, using the first solution to solve the problem, we should go to the "Applications" tab, make sure the same actions that we have been produced in version number 1, however with several differences. Here we need to find not only Google Play, but also delete cache and erasing data from other programs. Among them: Google Play, Google Services Framework services. After completing these actions, it is worth going to "Settings" Android, go to "Accounts and Synchronization".

Here you need to click on it. We will reinforce us in setting synchronization parameters. In this menu it will be necessary to remove all installed ticks.

The next step is to output from "Synchronization Settings" and reboot our phone or other mobile device Through use special buttons on / off. Next, go to the profile properties after downloading the phone. Here it is necessary to install ticks as it was up to the above step.

Here Android can notify you about synchronization errors, but it is not worth reacting to it. We produce a reboot of the smartphone, go to the menu and test the Google Play Market functionality.

Option 3.

The most extreme solution to the problem. Here we will need to make a full reset of the smartphone parameters, returning the factory settings. In the process of this procedure, a complete deletion of all user data, the profile itself and complete cleaning of the mobile device will occur. To save the desired data, you should resort to the method - backup copy. You need to go to "Settings", find the tab " Backup and reset. "

But before that, everything worked fine, and authorization in Google was performed.

Such a failure may occur both in a flat place and after the next update. android systems. There is a problem with the Mobile Google Service Package.

How to troubleshoot yourself

Fix the error described above can any user, even a beginner. For this you need to perform three simple stepsEach of which in a certain case can independently solve your problem.

Google Account Delete

Naturally, the full deletion of the Google account is not necessary for us at all. It is about turning off the Google local account on your mobile device.

To do this, in the main menu of the Android device settings, select Accounts.

In the list of accounts attached to the device, choose the necessary us - Google.

If an input is not in one, and in two or more accounts, each of them will have to remove.

To do this, in the settings of the account synchronization, you open the menu (Troyaty at the right above) and select the "Delete Account" item.

Then confirm the removal.

It is done with each Google account attached to the device.

Then simply re-add your "account" on Android-device through "Accounts" - "Add Account" - "Google".

After performing these actions, the problem may already disappear. If the error is still in place, you will have to go to the next step.

Cleaning google data Play.

This method involves the full erase of files, "accumulated" shopping of Google Play applications during its work.

To clean, first need to go to "Settings" - "Applications" and here to find a good familiar to us Play Market.

Now click on the "Erase Data" button and confirm our solution in the dialog box.

Then it is desirable to repeat the steps described in the first step, and even then try to install again need app. With a large probability, no failure will happen.


Delete Play Market updates

This method is worth applying if none of the above-described error variants brought the desired result. In this case, the problem most likely lies in the Google Play service application itself.

Here the Play Market Play retirement can be perfectly done to the initial state.

To do this, you need to open the Apps Store page in the "Settings".

But now we are interested in the "Disable" button. We click on it and confirm the shutdown of the application in the pop-up window.

All you need to do is now - enable Play Market and install updates again.

Now the problem should disappear. But if she still continues to disturb you, try rebooting the device and repeat all the steps described above, once again.

Date and time check

In rare cases, the elimination of the error described above is reduced to the banal adjustment of the date and time of the gadget. A failure may arise precisely because of the wrong specified time parameters.

Therefore, it is desirable to enable the "Date and Time of Network" setting. This allows you to use time and current date data provided by your operator.

Cleaning cache

Unable to connect to the server, although the Internet on the device works stable and the date is set correctly. The first thing to do is to clear the cache of the Play Play application and services.

To do this, go to the system settings in the "Device" paragraph and select "Applications". We find the playing market and press it consistently:

stop;
erase data;
clear cache;
delete updates.
cleaning Kesha Google Play

The same actions are carried out for application Google Play service.

As well as in the market of the Market, click Stop, delete data and Clear Cache
Restart the device and try to go to the playing market. If the connection to the server is still unable to install, try to take the next step.

Turn off synchronization

Due to the synchronization error, the application store can also be correctly connected to the server. To disable it, go back to the device settings, move to the Accounts, select Google.

Disable all synchronization and reboot the device. We go to the account again and turn on the synchronization back. An error may appear, but they do not pay attention to it and try to go into the playing market.

For shutdown, remove all the checkboxes
It is important to turn on synchronization back. Because of its absence, malfunctions may also occur in the work of the market.

If the connection to the server is still missing, go to the next step.

Google Account Removal

This step can help in some cases and if games and other applications are not attached to it, you can try to use this way to correct communication error with the server.

To remove the account you need:

go in settings;
Accounts;
click on the email address;
call context menu button on the front panel of the phone (next to the home and back button), in some phones, the context menu is called by pressing the button with three points in the upper right corner of the screen;
select remove account.

If the problem has not disappeared, you can reinstall Play Market. For this:

open the tincture;
applications;
choosing a play market;
stop;
click to delete updates;
erase data;
remove from the default launch;
download the application with extension.apk;
go to B. file manager devices;
run a file;
after installation, open the playmark market and enter the login and password.

The application must earn.

Important. Since the market sews into the system and it is not expected to remove it, there is no one on the official website of Google Misa, so you have to download from third-party sources. Use only reliable and secure sites to secure your device. The latest version of the play of the Market can be found on the 4pda resource and the like.
What else can you do

If the connection with the service has not been established, despite all the actions taken, you can download applications remotely. Go from any browser to Google Misew website and log in with your account.

The interface is almost no different from the application by choosing the necessary program, Press install, after some time it will appear on your device. You can go to the site from both the computer and the phone or tablet. The main thing is that accounts in the device to install the application and the site coincide. That is, if you use multiple accounts, you need to do an active one for the remote installation.

And the most radical option is to reset the device to factory settings. But at the same time all user data is deleted: downloaded applications, photos, music, contacts, etc., smartphone or tablet will come to a state as when buying.

The following helped me:

Disable Google Services Framework
The path for which I passed:
Settings - Applications - Google Play- Memory Services (at the very bottom)
New window opened
About Appendix
Google Services Framework.
Click "Disable"
And all messages no longer appear ...
I have a tablet on Android 6.0

Since on Android quite often, the "freezing" of the system, it is necessary to restart the device.

In addition, it will eliminate malfunctions not only in google work Play, but also with bugs of other applications.

Reset google settings Play Market.

The playing Platter Market on the tablet may not work because large number Unnecessary information, therefore, you should reset the settings by means of the following actions:

go to settings for your device;
select the section "Application Manager" or "Applications" in the settings menu;
select Google Play Market;
after opening the control window, click on the "Erase Data" or "Clear Cache" button.

Delete Google Play Market updates

As in the first way, you need to go to the settings menu, select the "Application Manager" or "application manager", in which click the "Delete Updates" button, which will lead to the starting state of the playing market.

Reset Application Settings "Google Play"

In order to achieve the functioning of the playing market, it is useful to reset the Google Play service settings to make this operation you must perform the following actions:

go to "settings" of your device;
select the section "Application Manager" or "Applications";
in the selected Google Play Services, with click, go to the application menu, then click the Clear Cache button.

These options for elimination of the problem with the inlet in the playing market help mail 100 percent of such malfunctions. In the absence of a reaction to the accomplished actions, you encountered a problem of another nature, for example: a network, a problem with the Internet. Here the best option Checks will be using another Internet network by calling from anywhere, cafes or friends.

Many owners of modern androids complain about problems with the activation of the account after the "hard discharge" or flashing. So, the phone writes that "Default settings are restored on the device." And if you try to enter the password, then get a notification "Failed to enter the account due to an unknown error. Repeat an attempt after 24 hours. " In most cases, this applies to the model where the Android Lollipop operator is installed and higher. Today we will tell you what to do in this case and how to quickly bypass blocking.

Cause of an unknown error

The reason for the message is used in the latest versions of the Android function "Google FRP Lock". This is the mechanism of protection, designed to secure the owner's data and the phone itself from the depths of theft. Thus, the smartphone remains protected even in the case of full reset All settings. After reset or firmware, you must specify the account tied earlier and enter the password from it. According to developers, such a mechanism does not allow attackers to obtain the owner's data after returning to its original state.

Since hard discharge is often made before and after selling a used phone, the problem remains relevant. Representatives of Google declare that FRP-lock is valid for up to three days from the moment of inclusion, but, alas, it does not always turn off after the period expiration.

Despite the improvement of the protective system, the blocker is already morally outdated and experienced users will bypass it without any problems. As practice shows - the greatest difficulties around the protection arise from the owners of the device.

How to prevent blocking in the future

As a rule, for the first time, the problem will be recognized when blocking has already occurred. Nevertheless, you need to know how to avoid blocking, so as not to step on the rake twice.

  • First, if you made a hard reset on your phone, it is not recommended to change the password for the account. Many after incorrect input, immediately rush to the browser, where they change the password from the account. This will lead to the fact that the blocking will turn on almost 100% probability.
  • Secondly, to avoid blocking, it is necessary before performing a reset to always untie the Google account, which is in the settings menu.

Go around FRP-Lock

If you do not have time to wait for three days or you do not want to give decent money for unlocking in service center, you can try to independently disable phone binding, that is, delete Google account from android.

What you need to do:

  1. First of all, we need to access the "Settings" menu.
  2. In the Safety menu, disable all activated functions.
  3. In the "Restore and Reset" menu, reset DRM licenses.
  4. In the same menu, perform "Reset Settings".
  5. Wait for execution.

So, now it is known what and where to do, but how to get into the "Settings" menu on the locked phone? Using castomous firmware, Lancheries, as well as the shell supplied to the main operating system, strongly change the functionality of the device. Next will be considered standard options, but they work not on all models.

№1 Using a flash drive or SD card

For these purposes, you can use standard memory card for phones, but if there is no slot in the device, the OTG cable and traditional flash drive of any volume can help.

Procedure:

  1. Turn on the phone.
  2. Connect the drive. Remember that the phone can recognize the flash drive to 1 hour.
  3. In the window that appears, select "OK", after which the transition to the storage settings will occur.
  4. Select "Application data", select "All" and find "Settings".
  5. At the bottom of the window that opened the window, select "Run".
  6. Well, then everything is according to the standard.

If you have the ability without shutting down, insert the usual micro SD, you can connect it. As it looks like, you can find out from here:

№2 Using the SIM card

This method assumes that the device can be reached.

Procedure.

  1. Insert Sims in the device turned off and turn it on. Wait for the network.
  2. Call to this sim card.
  3. During the call, choose adding a call, and stop the bell. Before us remains a menu with a numeric keypad.
  4. Dial the combination * # * # 4636 # * # *.
  5. In the advanced settings window, press the "Back" arrow, which will lead to the desired menu.

This solution is relevant only in rare cases.

№3 via virtual keyboard

In this case, much depends on the keyboard used. In this regard, the input to its setting is quite diverse.

Procedure.

  1. When choosing accessible wi-Fi networks Press the field with a password to appear the keyboard.
  2. Call the keyboard settings menu.
  3. In an additional menu, which is hidden under the icon of three points in the upper right corner, select "Help / Feedback".
  4. Press the " Recent applications"(Square).
  5. Find the search string, and if not, then in the third step, go to any other window.
  6. In the search string, type the word: Settings. In the drop-down menu, select the appropriate menu.

The methods described above are universal, but not always tolerated in the case of blocking "Failed to enter the account due to an unknown error." If they did not help, you will have to seek a solution suitable for specific device. Experienced users can use various tools to remove blocking. About one of these ways is described in the video lesson below. Immediately notice - the described option is suitable only for MTK processors.

You can call a huge portal where you can download everything from the "fresh" music, ending with the books of world classics.

But in order to start using the service, it is necessary in it. register. So, when you first start the application, the window will immediately open. Here we will be offered to add an already existing Google account, or register a new one. Many have mail to gmail.com, and if you feel about this number of users, you can use it. Otherwise, we will need to go through the full registration, which we will now discern in gradually.

So after chosen " Create a new account", We have a list of graph, where we will make all the data that requires the application. You will need to select the username - choose something that is easy to remember, and which you like (you need to do in English). Next, in the right corner, press the arrow. Here it will be necessary to create your password, which will be needed to be downloaded by materials from Google Play. Password, as you understand, should be reliable.

After we entered a new password, and in the second column introduced it again to confirm. Returning the arrow in the upper right corner. Here you will need to specify a number of additional data. The most important thing is right to specify the number mobile phonebecause in case of password loss from the account, you can restore it just the same using the SMS message that will come to the specified number.

So, after the completion of all of the above steps, the window will open in front of the window in which it will be proposed to register in social network Google+, if you do not want to spend time at this time, you can skip register by clicking on the inscription "not now." Next, we will seek the agreement, we get acquainted with it, put a tick, confirming the registration, after which we enter the code that appears.

The main registration on this ends. However, after that, a window will appear in which we can tie their bank card to the account. Why do you need it? There are paid materials on Google Play, and if we confirm your card, we will be able to pay all the materials without any problems. If you do not want to do it now, click "Skip." In any case, you can later go to the program settings and tie a map. After passing this graph, we will be offered to synchronize Google Play account with your Android device. It is not necessary to do this, and you can also synchronize after the registration is completed.

After that, again we click the arrow in the upper right corner, and we will open main page. Service. From now on, we are a user Play Market, and we can download any favorite material.

Error " You need to log in to Google Account"Is a very common problem on Android devices. When it arises, you fully realize how much you are accustomed to Google products to work with your smartphone, especially those that download from Google Play. Good news It is that to correct the situation is a super easier task even for novice users. Let's see how to fix this error when working with Play Market In three simple steps.

1. Just delete your Google Account

An error can be a common check, which is sometimes initiated after google updates Play. The first way is to enter the main menu of the device, go to "Settings", and then "accounts" and simply delete Google AccountYou have registered - exactly the one that receives the message "You must log in to Google account." After that, you can re-add an account, and everything should work fine. Nevertheless, you may have to take another step described below.

2. Erase Google Play data

To erase the Google Play application data, you need to enter "Settings" -\u003e "Applications" and find the "Play Market". Select this item, then find the "Erase Data" feature (click on it). You can try to start simply clean the cache, but the data cleaning will clean and cache too. If earlier the previous way did not work for your smartphone, you can repeat the steps described there after cleaning the Google Play data and get the desired result.

3. Delete Play Market Updates

Sometimes the problem is not in credentials, but in the Google Play itself. More precisely, in the service software. One of effective ways Remmit error in Google Play - Delete updates. Go to "Settings" -\u003e "Applications" -\u003e Play Market and click "Delete Updates". This will allow you to return to the original version of Google Play, which was originally installed on your device. Then everything you need to do sweat to correct the error is to set the last google version Play and enter the market again.

If, after applying all three described methods, you still have problems, try to do all the steps again, restarting the Android smartphone after each sequence of actions: "Removing account google records"-\u003e Reboot -\u003e" Delete update, installation new Google Play "-\u003e Reboot -" Add an account "-\u003e Reboot, etc. Just continue trying until the error disappears.

Do you know how to get rid of the error "you need to enter Google account" in another way? Share them in the comments with other users.


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