Sony xperia not working. Typical malfunctions of Sony phones. Removing an app from the Apps screen

The phone does not want to turn on or reboots at a convenient time only, the sound fails, and the software starts to fail more and more often? .. Well, in the near future, either you yourself will want to return power over your device, or he will force you to do it. I do not recommend bringing it to the second option, because if you do not prepare for this moment, you will have to say goodbye to a lot of data, contacts and other things.

In any case, if the phone still turns on - save everything you can and wherever you can(in priority, of course, a memory card, contacts on a SIM card and cloud storage).

Saved or put up with the fact of data loss? Then let's continue and start with preparation - first of all, this full battery charge, since the reconfiguration procedures are very sensitive to a possible power outage, and possible interruptions can finally finish off the device, making it unsuitable even for further repairs. Then remove the battery for 20-30 seconds from the smartphone (if your model allows it).

Oddly enough, even simply removing the battery can save you a lot of trouble, so check how relevant it will be to do with your phone what we are planning in the continuation of this article.

hard reset. Reset to factory settings

You can, of course, use a variety of programs to carry out this operation (it is advisable to download a native program from the manufacturer's website PC Companion), but in my personal opinion, it is much more convenient to use direct access to the system, because this is a proven method that does not require extra time to install software. In addition, it is universal for all models, and you will not need to find an individual approach to a particular model.

If already at this stage you have doubts as a result of your actions, you may not need to continue further on your own, and you should contact Ru Sony, which repairs Sony smartphones. If not, keep reading and acting, we will explain to you step by step the entire sequence of necessary procedures.

    We turn on the smartphone by simultaneously holding down the volume up key (depending on the model, try lowering the volume or even just hold down both volume keys) and the power button.

    As a result (in the first place, this may take several attempts), you will be taken to the menu recovery. This is a bunch of labels at the top of the screen, navigation in which is carried out by the sound buttons, and the on / off key will indicate the confirmation of your choice.

    First of all, try to select the section in the menu reboot and wait for Android to reboot. When reinstalling the system, never touch the phone, it will not lead to good.

    Reboot didn't help? If not, then the activation of the “Wipe data / factory reset” item will definitely help you out, after that, you may need to turn on the “reboot” item again. Show a little patience in the process.

Let's summarize.

As a result, you get a virgin clean phone as when buying. All software will have to be reinstalled on it, but this is an inevitability, which, by the way, can lead to good consequences (the awareness of installing programs on a smartphone can save you a lot of problems).

In this short guide, we will tell you what to do if your Sony Xperia does not turn on. We often receive reports from our readers that they have a problem with the performance of their smartphone or tablet, after which they can no longer start the device. The phone does not turn on or the Sony Xperia freezes when turned on at the splash screen (boot animation). This is most often caused by failures. operating system and software. Do not panic ahead of time and carry out a series of simple actions to resuscitate your favorite smartphone.

To do this, we need a computer with the official software installed on it. software- the PC Companion program (download), which simply must be installed on the PC of any user of Sony Xperia smartphones. And now let's move on to step by step instructions(in the screenshots, the red frames indicate what needs to be pressed in the process).

  1. Launch PC Companion and select ‘Support Zone.
  2. Launch the 'Software Update' section
  3. Naturally, we did not connect the smartphone to the computer, and therefore a window will appear notifying you that the device was not found. There is a clickable inscription 'phone / tablet recovery' - click on it.
  4. The next window will prompt you to select the device you want to restore. If you have previously updated your smartphone via PC Companion, then it will probably remember the device, and it will appear in the list - select it and click ‘Next’. If you have not used the application yet or you need to update some other model, for example, a friend, then select the item ‘Another phone/tablet’.
  5. Next, a series of windows will appear in front of you - they contain information about what you are actually doing. I recommend that you familiarize yourself and press ‘Next’ (if necessary, put a confirmation checkmark). We are waiting for the application to prepare everything necessary for recovery.




  6. If you selected ‘Other phone/tablet’ in step 4, then such a window will appear with a list of all models in the line. In this list, you need to find and select the model of the smartphone or tablet that you are restoring. Please note - you need to choose specific model with its specific model number, for example, if you have a Sony Xperia Z2 D6502, then you need to choose Sony Xperia Z2 D6502, not D6503 or D6463! If you chose a specific model, then you skip this item - the following window will immediately appear.
  7. It's time to connect your smartphone. Connect the USB to the computer, then hold down the volume down button on the smartphone and only then plug the USB cable into it!
  8. After these steps, the program will detect the device and start its recovery. If you didn’t automatically proceed to the next step, then you can try to simultaneously hold down the power button and volume up for 10 seconds until three vibrations occur and then repeat step 7.
  9. Upon completion, you will be notified that the update is complete. We turn off the smartphone, start it and rejoice! Please note that all data from the smartphone memory will be deleted. Also, the first boot can be quite lengthy.

If your Sony Xperia is still not working, you can try

Using a tablet or smartphone, the user may encounter a download problem Google Play on Sony Xperia. This is a very common bug in almost all Android devices. Often the error “The com.google.process.gapps process stopped unexpectedly” error can appear. It interferes with the work with the service and occurs with any frequency.

As it turned out, dealing with such troubles is simple and there is no need to fumble in the settings - now I will tell you what to do if the market does not work on your Sony Xperia device.

Read about the most common mistakes and their solutions in the article

Solution

  1. Let's go to the main menu, select Settings - Applications - then the All tab and there we will find Google Service Framework. Click on it, a window will open in which you need to select "Erase data" and "clear cache". The same must be done for the Google Play program.
  2. After completing these steps, you need to restart Sony Xperia. After turning it on, you need to launch the market, agree to the terms of the license agreement and enjoy comfortable and stable work.

It happens that uninterrupted operation is hindered by an unexpected stop of various processes. To fix this problem, you need to go to Settings - Applications, if there is a Disabled tab, go to it and enable processes. Otherwise, let's go to the familiar "All" tab and go down to the very bottom of the list, since there are all disabled applications. You just need to turn them on. The problem is resolved.


Sony cell phone fell into water or what to do if water gets into the phone

Recessed Sony phone. What to do if you drowned or just got wet.

Water can't hurt telephone . You tell me, what am I doing then on your site in this section? I've got it broken. Because it is not water that brings out of standing, but water in combination with a battery. As a result, electrochemical corrosion of the board occurs. In other words, the board of your gadget and all its elements begin to rust, rot, i.e. disintegrate, turn into dust.

Why don't Sony cell phone manufacturers protect them from corrosion?

Well, why did you decide so? Protect and how. They cover the board with a protective layer of varnish, which is designed to protect your device.
And why, then, do they fail if its board is covered with a protective layer of varnish? Yes, because this varnish should not save you from swimming in the pool. Only a diving suit will save you from this. Its task is to create a protective barrier and prevent the formation of corrosion on the board if there is suddenly strong humidity. For example, a bathroom or a bath. And again, this barrier is not long in time, which means that you should not test it for strength while sitting in a steam room with friends.

The first thing to do if your phone gets water is to disconnect the battery. Then immediately take it to the service center. If this is not possible, then you need to try to somehow dry the device with a hairdryer, put it on the battery for the night, put it in a warm place for a couple of days, etc. Perhaps after that your favorites will work without problems. Although, as practice shows, the lion's share of phones that come in for repair have previously been exposed to water (rusty spots inside, oxidation, raids, etc.) and who knows for what really reason your gadget failed this time. In any case, it can be argued that it was the water that once got there that played a significant role.
In all cases of moisture ingress under the housingdrying and cleaning of the device is necessary. Otherwise, there may be a partial or complete inoperability of the device. I emphasize that it is possible, but not required. But the oxidation process can take quite a long time, and it is impossible to say how the mobile phone will behave the next day or a month later. The more time has passed since the ingress of moisture, the less likely it is to restore full performance in the event of a breakdown.
If, after getting wet, you quickly disconnected the battery and brought it to us, then most likely you will save your pet and save your repair budget.

What do we do when your cell phone is mocked?

Phone disassembly;
- cleaning in an ultrasonic bath;
- removal of traces of moisture;
- cleaning the mobile phone board from corrosion;
- complete drying of the apparatus;
- phone testing.

More details cost and terms Sony repair you can check with our masters or manager Service center
Service market
by phone or ask a question in any form of feedback.

Sony Xperia is one of the most popular smartphone models. A high level of functionality, optimal technical data, an ergonomic housing are important advantages. Despite such positive sides, shortcomings can also be fixed. What to do when sony xperia won't turn on? How can such phenomena be explained and how to act to prevent further errors in the operation of a Sony smartphone? How can you restore optimal functionality mobile phone?

Sony Xperia Won't Turn On: Possible Causes

Why the smartphone may not turn on? What are the most common reasons:

  • bad battery. Sony Xperia pleases with a capacitive battery, which, unfortunately, often breaks down. It is advisable to check the battery, because if it malfunctions, the smartphone will not be able to turn on;
  • if the smartphone is charging, but it does not turn on, there is a risk of the power button breaking. You also need to remember to take precautions. For example, Sony Xperia is not recommended to charge immediately after getting wet or accidentally getting moisture on the phone keys, because otherwise the phone may completely die;
  • if the smartphone connector is broken or partially torn out of printed circuit board, the charge cannot be transferred to mobile equipment. In this scenario, the device will be completely discharged, and then it will not be able to turn on. The only possible way out in this case is to contact the employees service center where professionals will replace the connector;
  • the motherboard, which turned out to be damaged by impact or accidental drop, will not be able to maintain the smartphone's performance. In this case, you need to diagnose the gadget, and then - recovery measures. Only professionals are ready to successfully return a smartphone to functionality;
  • smartphone control chip was broken. In this case, it is necessary to replace the component part with an original analogue that can successfully perform its functions;
  • rust, oxidation of parts, corrosion - one of the most dangerous reasons for the inability to fully use a mobile phone. If the Sony Xperia does not turn on after getting wet, it is best to turn to professionals who can restore the mobile phone;
  • another one possible reason problems - software failures. After failed update the device will not be able to turn on, but the solution for restoring equipment will be the best solution.

The above reasons can be the basis for successfully resolving the existing problem with turning on Sony.

How to fix if Sony Xperia won't turn on?

If the Sony Xperia does not turn on, there is no need to worry, because the chances of restoring the gadget's performance remain. How can corrective action be taken?


If Sony does not turn on, you can find a way to restore the optimal performance of the mobile phone and in 99% the problem is successfully solved.


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