Manage calls and contacts megaphone what. How call hold works on Tele2. How to disable call waiting in Tele2

The Call Waiting / Holding service from the all-Russian operator MegaFon will allow you to always stay in touch and not miss important calls. In fact, it opens a second line through which callers can dial while you are talking to someone. On the same line, you can make outgoing calls by placing the current call on hold. How does this service work and how to manage calls? For details on these issues, read our review.

Service description

Let's start the description of the service with a difference of concepts:

• "Call waiting" - a situation when you are talking on the phone, and another incoming call is "waiting" on the second line and is waiting for your answer;
• "Call holding" - a situation when you are on the phone and want to make an outgoing call, placing the current call on hold.

Both possibilities are provided within the framework of a single "Call Waiting / Holding" service from MegaFon.

What are these services for? Call Waiting will allow you not to miss an important call from a particular subscriber. For example, you can talk with your friends on distracted matters and miss a call from a money client - the line is busy with the first conversation will not let you know that someone is trying to call your number.

If you had activated the Call Waiting / Holding service, you would hear a special signal in the background, indicating the presence of a second incoming call.

Simultaneously with the sound signal, the backlight of the phone screen is activated and information about the incoming call appears on it.

Having heard the callsigns of the second call, you can place the first call on hold and handle the second call. Also, it is possible to reject a second call or end both calls at once. Control is carried out using a mobile phone, on the screen of which appropriate prompts will be visible. The main thing is not to get confused in the purpose of the buttons and not to lose all the received calls at once.

As for "Call Hold", it will be able to help in situations when you are on the phone and want to call another number - using the menu of your phone, put the current call on hold, dial another number (or find it in your phone book) and make a call.

Using the "Call Waiting / Holding" service, you can switch between subscribers at any time using the prompts displayed on the screen of your mobile phone.

Next, let's talk about tariffication, since the service is not completely free. More precisely, the Call Waiting feature is free, and the Call Holding feature is charged - its cost is 1 ruble... The exception is the tariffs of the "All inclusive" line (including the versions of 2012-2013) - here all the possibilities are provided free of charge.

How to activate call hold on MegaFon

The Call Waiting service is activated using the USSD command * 43 # (or using your phone menu, in the call settings). To check the status of the service dial * # 43 #. As for the Call Hold service, it is connected by default... If the hold does not work, try to disable the Call Hold Restriction service by command * 520 #.

How to disable call hold MegaFon

Disabling of the "Call waiting" service is performed by USSD-command # 43 #. To disable hold, dial * 520 #.

The basic option "Call waiting" from Megafon is a necessary tool for mobile communication. Thanks to this, a second line opens, on which other users can call while the subscriber is talking on the first. You can also make calls on the second line while holding the current call. Thanks to this service, the user can save on the cost of the first minute of communication in the second call by maintaining the current line.

Description of services

1. Call Hold. With its help, you can make parallel telephone conversations, sending the current call on hold. With this function it is possible to connect "Conference Calls".
2. "Call waiting" Megaphone. With its help, the user can talk on the cell and at the same moment receive an audio notification, as well as information on the cell screen about an incoming call.

When the number is connected to the call forwarding service ("Voice mail", "Who called"), the missed call will be automatically redirected to the corresponding option. Both functions are available within the MegaFon Call Waiting / Holding service.

Subscribers of all tariff plans can use these services of a cellular network operator:

• All inclusive.
• It's simple.
• Warm welcome +.
• VIP and others.

Features of use

Using the service is very simple, you need to remember a simple combination of operational actions:

• when you need to take a parallel call, leaving the current one in standby mode - press number 2 - make a request (you can use this command to switch one conversation to another and back);
• when the user needs to answer the second line, disconnecting the current conversation - press the number 1, then - the call key (using this command, you can disconnect the current conversation, provided that the other line is in standby mode);
• if you need to "reset" an incoming call - press the number 0 - make a request.

Function control

This option is automatically (by default) connected to each number of the Megafon mobile operator. When the subscriber previously disabled it and now wants to restore it, it is necessary.

In order to answer an incoming call, during a conversation with any subscriber, you must dial * 43 #

After that, the "Call waiting" service will be activated and in the future, you can accept the call, despite the fact that you are already on the phone with another user. Thus, you can switch between subscribers by pressing one button on your phone. An incoming call, during a conversation, is characterized by a low sound, after which it will be possible to answer the call or ignore it. As for the dialing user, he will be notified as follows “The subscriber you are calling is currently talking. Please stay on line. "

Based on your desire, we can either receive incoming calls or leave them unanswered.

This service has the ability to cooperate with another service "Conference Call".

How does it work?

To use, you need to know several combinations that will help you choose the most appropriate scenario for you:

• when you want to answer a call while holding this conversation, you need to dial "2" and then click on "Call" (this action works when switching between call lines)
• when you want to answer a call by dropping this conversation, you need to dial "1", then click on "call" (this action terminates the current call, while the other is on hold)
• when you do not want to answer another call, dial "0", then click on "Call" (the calling person will be notified by the characteristic "busy" sound)

How to connect Call Waiting

Megafon has provided for automatic connection to each subscriber of this cellular network. It is possible that the service has been terminated and to resume its operation, you will need to execute a USSD request * 43 #.

Disabling the "Call waiting" service

To terminate its work, you should make a call to # 43 #.

Everyone has had such cases when, while talking on the phone with another subscriber, someone tries to call us. Not all cellular users know what to do in such a situation. However, this problem can be solved quite simply by connecting the "Second Line" service to your phone.

This service is available to all cellular users. In order for you to use the service, you just need to connect it. After activating the service, you can switch from one call to another. However, not all Megafon subscribers are aware of this service, so they continue to use one line. What is not convenient.

How to activate the Second line service

Note that the "Second Line" service is part of the initial "Call Waiting" service and does not require an independent connection, since it is already connected to your SIM card. However, if, for any reason, the service is disabled, you can activate it using a simple code - * 43 #, which must be entered on the keyboard of your mobile device and press "Call". This service will be very useful, helping to manage incoming calls the way it is convenient for you. If your cell phone number receives a call, and at this moment you are already talking on the phone, then thanks to the "second line" service you will be able to answer the incoming call without disconnecting from the first interlocutor.

There is no obligatory subscription fee, therefore the service is provided free of charge and is already included in the initial set of services on your smartphone.

How to manage the Second line service

If you have set up the "Second Line" service, and you receive an incoming call during the minute of a conversation with another subscriber, you can:

• Answer an incoming call by pressing 2 on the keyboard of your mobile device, then the "Call" key.
• Disconnect an incoming call by pressing the number - 0 on the keyboard, then pressing the "Call" key.

If you want to return to the conversation with the first interlocutor, press the number - 2 on the keyboard of your mobile device. If you want to disconnect from any conversation, press - 1.

It is easier to manage the service through the smartphone itself. On older mobile phones, two-call control is also provided. Managing incoming calls does not require any special skills. Your mobile device, using prompts on the phone screen, will tell you how to manage incoming calls. This method of service management is much more practical. Since, when managing calls using numbers, you can accidentally disconnect from two calls at the same time.

When you use the "Second Line" service, the "Call Hold" service is automatically activated. In this case, this service allows you to hold the conversation with the interlocutor while you answer the second incoming call. This service is also free and included in the basic set of services.

Note that the initial set of services includes a special conference call service. This service allows you to organize a collective conversation so that you can discuss this or that issue with the company.

How to set up the Second line service

It is possible to set up the "Second Line" service through the menu of your cell phone. To do this, go to the settings of your cellular device. Find the Call Settings folder. Find the item "Second line", and check the connection of the service. If the service is disabled, activate it.

How to disable the Second line service

If you need to disable the "Second line" function, you can also do this in the settings of your phone. Or by typing the code on the keyboard of your device - * 43 #.

What is Megaphone call hold? Call Hold / Waiting is a special option that allows you to always stay in touch and not miss important and important calls. In fact, this function opens the second line, on which the second subscriber is waiting for a connection while you are communicating with the first. If you wish, you can switch the line to a new incoming call or drop the call. More detailed information on the service is presented below.

Features of the Call Hold service to Megafon

First, let's understand the terminology:

1. The "Call waiting" mode is when a subscriber is waiting for you on the second line while talking on the phone.
2. The "Hold" mode is when you, while communicating with the subscriber, dial the second line, thereby sending the first interlocutor to wait.

The Megafon "Hold / Wait" service offers two modes at once. That is, you can independently manage both incoming and outgoing calls.

Without this function, you will not be able to answer an important call if you are communicating at this time, for example, with friends. While with the activated option, you will not miss a single incoming call received on your phone.

The option will inform you about an incoming call as follows:

• the smartphone's backlight turns on;
• you will hear a distinctive ring tone;
• the screen will display the number and name of the caller.

In addition, you can independently switch lines and call several interlocutors at once. This is very convenient, for example, if you urgently need to clarify any information, but the conversation on the first line is also no less significant.

To make a call during an ongoing connection, simply open your phone book and select the desired recipient. If you know the phone number of the interlocutor by heart, enter it in the dialing menu. Immediately after that, the first line will be put on hold.

The cost of the service is 1 ruble per day. For customers on tariffs of the All Inclusive family, the option is provided free of charge.

The function is available for connection on all Megafon tariff plans. By the way, if you have a separate "Call waiting" option on your phone, you will not have to pay for it, since it is included in the standard set of all TPs of the telesystem.

There is no need to activate Call Hold, since this function is already present on any Megafon tariff by default. If for some reason the option does not work, go to the settings of your device and uncheck the "Prohibition of Call Hold" item. You can also remove the ban by sending USSD * 520 #.

There are several ways to configure the Pending function:

1. On the menu of your cellular device. To do this, go to the system settings of your gadget, select the "Call settings" tab and click the "Enable" button next to the desired mode.
2. In the Personal Account. To do this, go to your page and select the "Services" category. Then select the "Call Hold / Waiting" option from the list and press the "Enable" button.
3. Through a system request. Dial the digital combination * 43 # on your mobile phone and press the "Call" button.

There are several ways to disable the option (all described methods are suitable for disabling both modes):

1. Through your LC. To do this, go to the "Manage my services" section and uncheck the unnecessary functionality.
2. USSD team. Dial the digital code * 520 # on the phone and press the "Call" button.
   Hotline Megafon. Call 0500, and after connecting, ask the operator to remove this option from your SIM card.

If in the future you need this function again, the prohibition can be removed in any of the above ways.