Universal transport module egais utm. How to reinstall utm egais without losing data. Connection diagram to egas

1. Download and install programs:

• JaCarta and JaCarta SecurLogon Single Client
• JaCarta GOST
• JaCarta PKI

All these programs can be downloaded from the manufacturer's website at the link http://www.aladdin-rd.ru/support/downloads/jacarta/

Restart your computer and insert your JaCarta key.

From there download and install FSRAR - Crypto 2

Restart your computer again.

3. Again go to the page https://service.egais.ru/checksystem/check and press the button "Start testing"

If you see the error: “Hardware key not found. Please insert the hardware key before the next check "

• make sure that the JaCarta key is installed on your computer (you can check it in the JaCarta - manager program, which should appear in the tray);
• remove other keys and USB flash drives;
• make sure JaCarta Unified Client and JaCarta SecurLogon are installed.

If it was successful, then you should see a window like this where you enter the PIN code hardware keymost likely it will be "0987654321" - the PIN code must be provided by the company that sold the key.

Choose a certificate

Press the "Generate Key" button for the desired point. Enter the PIN code to access the RSA - memory, most likely it will be "11111111" and generate a key.

and re-enter the PIN to access the RSA memory

Download the UTM distribution kit, on the "Transport module" tab or at the link http://egais.ru/files/SimpleInstaller.zip

We start the installation of UTM by clicking the "Run" button

After installation, restart the computer or manually start the "Transport" and "Transport Updater" services

UTM uses port 8080, so you need to make sure that other programs are not using this port. If you are accessing UTM over the network, then you need to create allowing rules for port 8080 in Firewall (firewall).

I hope this material was useful to you, leave comments, share your experience in installing UTM.

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How to install UTM?

UTM - a universal transport module for data transmission to EGAIS.

You can download the UTM distribution kit in your personal account on the EGAIS website. Log into your personal account, go to the "Transport module" section and select the distribution kit suitable for your operating system... To start downloading, click on the link "Download the installer of the transport module ...".

Run the file of the saved UTM distribution kit as administrator.

Select the folder for installation, by default UTM will be installed on the C drive in the UTM folder. Click Next.

Select a folder in the "Start" menu to create program shortcuts, to go to the next step, click "Next".

Confirm the creation of the shortcut on the desktop and click Next.

Check the previously selected installation options and click "Install" to continue, or "Back" if you want to change the options.

After unpacking and installing the files, a window will open:

Enter the PIN-code of the user of the hardware encryption key of the PKI part, the default password is 11111111 (8 units) and click "Search".

Select the found certificate and click "Next". A window for configuring a proxy for Internet access will open. Specify the proxy service settings or leave the "No proxy" checkbox if you do not use it.

After successfully verifying the settings, click the Next button.

At the next step, enter the PIN-code of the user of the hardware cryptokey of the GOST part, by default the password is 0987654321 and click "Search". Select the found certificate and click "Next".

The installation of the UTM components will begin, wait for the inscription "Installation was completed successfully" and click the "Next" button.

To test the UTM operation, open a browser and go to the page http: // localhost: 8080 /. If the program has been installed correctly, the following page will open:

The alcohol control system is mandatory for all trade organizations selling alcoholic beverages. But the presented software solutions do not always work correctly from the moment of installation. Errors occur. Most often they are associated with the operation of the universal transport module (UTM). One of the most common is not open. Let's talk about the installation of UTM, possible mistakes in its work, diagnosis and elimination.

Getting started: installing UTM

A universal transport module is a server running on your computer, which, in turn, connects to the EGAIS servers and is responsible for data exchange. The programs refer to the transport module. It can be installed both on a separate server in your network, and on the same computer where 1C or another program for accounting for alcoholic beverages is running.

Download the transport module better in personal account site http://egais.ru. There you can always find the current version. To log in and work with the PC, you will need a JaCarta key with a working certificate, an installed JaCarta client, Internet Explorer 9 or later, Windows 7 or later. Run the UTM installation and follow the instructions. After installation, restart your computer.

From the moment the computer boots up, it will take some time to start the UTM services and establish a connection to the EGAIS server, after which it should work.

If the installation is successful, you will be able to access the transport module page. You can get to it in the browser: the address of the UTM EGAIS server is 127.0.0.1:8080 (localhost: 8080). If the transport module is installed on another computer on the network, you can refer to it in the format computer_address: 8080 (for example, server: 8080 or 192.168.0.254:8080). In any case, the port of UTM EGAIS is 8080. You do not need to change it, otherwise some programs will not be able to find the transport module. Not all solutions allow you to manually set parameters.

UTM EGAIS does not work

You cannot get to the UTM page, programs cannot receive and send data. This indicates that the universal transport module is not starting. The reasons may be as follows:

1. UTM services (in particular, the transport service) do not start;
2. UTM EGAIS server address is used by another application (port 8080 is busy);
3. Connections to the UTM EGAIS address are blocked (services are running, the port is open, but the programs do not see the transport module).

It is easy to find out about problems in the operation of the transport module: in the programs 1C, BuchSoft and others, the message "Enter the correct address and port of UTM" will appear. How to diagnose the problem:

• IN command line enter netstat -a -b. We find the address and port of the UTM EGAIS: 127.0.0.1:8080. The -b option will show the name of the executable file of the program that is using the port. If indeed this port is used by another program, it must be disabled or reconfigured. If it doesn't work, install the transport module on another computer where the port is free;
• Disable Windows antivirus and firewall. If after that the transport module works - allow in their settings to connect to the address 127.0.0.1;
• If the port is free, but the UTM EGAIS still does not work, reinstall it. An error could have occurred and it is easier to repeat the process than to look for the cause.

The transport module is installed and working, but invoices are not received, acts and requests are not sent. This means that UTM does not connect to the EGAIS service. We read the logs:

• If the transport module is on the computer, the folders c: \\ utm \\ transporter \\ l, c: \\ utm \\ monitoring \\ l and c: \\ utm \\ updater \\ l;
• For Atol HUB-19 and similar hardware transport modules, the actions are described in the instructions.

The logs contain messages about the lack of connection to the server. Reason: EGAIS port is not open or connections are blocked.

The transport module for data transmission on the Internet uses the protocolHTTPS. Servicetransport connects to the addresses of the EGAIS server:utm.egais.ru and update.egais.ru.

How to open the port of EGAIS

Port 443 is intended for the HTTPS protocol. The reason for its inaccessibility, disconnection of connections or unavailability of the EGAIS service in general may be:

1. Windows Firewall;
2. Antivirus;
3. Internet connection setup.

Disable firewall and antivirus, restart transport module. If it works, you must:

• Add its services to trusted applications or antivirus exceptions;
• Open connections to remote port TCP 443;
• Allow or add addresses of EGAIS servers to firewall exceptions.

Let's check the third point: go to the page https://utm.egais.ru in any browser, having previously disabled the antivirus and firewall. If you see a window asking for a certificate or the string "SSL_ERROR", the address is available. Configure your firewall and antivirus.

If the pages do not open and the messages "No connection to the server" continue to appear, then the Internet connection is not configured correctly. Depending on its implementation, you can open the EGAIS port in different ways. In any case, connections to the addresses utm.egais.ru:443 and update.egais.ru:443 must be allowed.

The transport module may have received invoices before the failure. Save them so you don't have to send them again later. Better customize backup module databases by third-party tools.

Conclusion: the main thing is that UTM works

Make sure that the Windows firewall and antivirus are correctly configured in all places where the programs for working with the EGAIS and the transport module are installed: they do not prohibit connections to servers on the Internet and port 443 is open to the local address of the UTM EGAIS server. Add addresses to the exclusion. EGAIS servers and make sure that other programs do not interfere with the operation of the transport module. By doing this, problems and downtime can be avoided.

Remember: for the sale of alcohol without using the EGAIS system or the late submission of information about the turnover of alcohol, organizations face liability.

To connect to EGAIS Retail (in terms of confirmation of the purchase), you must:
1.
2. Install the JaCarta Unified Client in accordance with the bitness of your operating system (32 or 64 bit).
3. Install JAVA latest version.
4. Install the "Fsrar-Crypto 2" component
5. Availability of INTERNET EXPLORER browser version 9 and higher.

Installation order:

1. Go to the egais.ru website through the INTERNET EXPLORER and click "Enter your personal account", then click "Read the terms and conditions and check their implementation."
2. Click Start Checkout.

3. If a window pops up (see the figure below), check the box and click "RUN".

4. If the check did not pass all the steps, download and install the proposed software components.
5. After a successful system check, the button "Go to your personal account" will appear, press it.
6. Enter the PIN code of the container where you have recorded the CEP for EGAIS (by default, the PIN code is 0987654321).


7. Click "show certificates", then select "certificate of your organization" and you will be taken to your personal account of EGAIS.
8. In your personal account, you need to get an additional RSA certificate for identification in EGAIS and secure connection to the server.
9. Go to the "Get the key" section.


9. Select the department for which you want to generate a certificate and click "Generate Key".
Please note that the INN-KPP link for each unit must be unique.
If you have several divisions, then you need to generate an RSA key for each division on a separate JaCarta carrier with CEP.
If your subdivision is not displayed or is displayed with incorrect details, you need to contact the licensing authority of your region with a request to add the subdivision (at the place of business) to the register of FSRAR licenses.
If your organization is not on the list, then your organization does not have a license to sell alcohol or you are an individual entrepreneur.
To add an organization or individual entrepreneur and get an RSA key for it, you need to add it in the "Contractors" section.


10. On the next window, also click "Generate Key"


11. Enter the PKI PIN (default PIN is 11111111).

12. As a result, the RSA key will be written to JaCarta.
Provide the RSA key number to your suppliers.
To view the RSA number:
- open the utility " Single client JaCarta ".
- Click go to "admin mode" in the lower left corner.
- Go to the PKI tab.


13. Next, in your personal account, go to the "Transport module" or "Test transport module" section. Depending on which version of EGAIS UTM you want to install, for test or combat.


14. Run the downloaded installation file of the EGAIS transport module (UTM) and click next.
By default, UTM is installed on the C drive, it is better not to change the installation path.

15. After installing the UTM, the following window will open:

16. Enter the PIN code of the RSA key (by default the PIN code is 11111111) and click next.
17. At the next stage, UTM checks the connection with the server.

If the check fails, try again until it succeeds.
If, nevertheless, the check does not pass, then work is being carried out on the EGAIS server, the installation of the UTM will need to be repeated after a while.
If the check passed, you will go to the next window.
18. On the next window, UTM will ask for the PIN code from the CEP key (by default, the PIN code is 0987654321).
Select the certificate of your organization and click next.

19. At the last stage, UTM will finish installing the required components.

20. As a result, six shortcuts should appear on the desktop to launch UTM.

When you turn on the PC or reboot, you need to run three shortcuts with the word "Run"
UTM EGAIS installed.
21. Next, you need to configure your product-accounting system, which is capable of working with UTM EGAIS.
How to set up your accounting systems, check with the supplier of this system.

The first stage of working with EGAIS for an entrepreneur is to choose a browser: Internet Explorer 8 or Google chrome... For the second option, you need to install the CORS extension. The next step is to make sure that the transport module is functioning, that is, insert the access address to the UTM into the browser, it was indicated during the installation of the module on the organization's PC. The screen will display information from the EGAIS website about the UTM version upon successful connection.

If issued with a notification that there is no access to the system, then you must:

1. For Google Chrome, reload the extension (disable and enable) and check the settings;
2. For Internet Explorer go to the "Security" section, select "Other", activate access to data sources outside the domain and restart the laptop to start the updates;
3. Find the transport.properties file in the PC, run it with Notepad and write the asterisk (*) symbol in the line: access.control.allow.origin \u003d. Save the document and restart the transport module.

It is important to remember that UTM does not work without the update module, so for convenience, place its shortcut in a visible place on your desktop.

The final step will be to work with invoices, in this process a problem may arise: the store administrator does not see the documentation sent by the supplier.

Three reasons why there was this situation when working in EGAIS:

• the sender (supplier) entered an incorrect FCPAR Identifier, which serves as the number of the outlet in the system;
• the entrepreneur updated the transport module as a result of the invoice that has not yet been processed and was automatically deleted;
• the store administrator applied a different program to work and she cleared the documentation list.

If the phrases "WayBill" and "FORMBREGINFO" appear on the monitor when unloading the waybill, then you need to send a request to technical support and report the problem.

Solving problems that arise when working with the transport module

Can't open a module or data is not entering the program? The reason may lie in blocking the connection of the UTM address for EGAIS or its use by other applications.

First, make sure JaCarta is on the PC with the transport module installed.

Try to open the UTM in several ways, for example, using the menu in the lower left corner of the desktop, where you will find the module icon and by clicking on it, load the required page or do it through the "Control Panel" and "Administration" sections, and in the "Services" section find the line: Transport-Updater, which is launched in two mouse clicks.

How to troubleshoot a problem that occurred while working with EGAIS:

1. Disable Windows Firewall and antivirus program and enable them in the connection settings for the address 127.0.0.1;
2. If the port is used by another program, then close it and update the settings for compatibility with the transport module;
3. We made sure that the port is not used by any program, but the transport module did not work, then you need to reinstall it.

Also, the error "Wait for time is expired" and "ERROR es.programador.transport.h.e" may occur at low Internet speed, therefore it is recommended to change the provider or move the computer to a point where the Internet speed is more powerful.

Latest version of transport module error

In February 2017, the module was updated automatically, which caused a problem in the form of a message from the system that the organization had an expired license. This lag is explained by the fact that UTM now automatically controls the availability of an active license for entrepreneurs.

To fix the problem, examine the data about your outlet on the official website of the FSRAR in the section "State Consolidated Register of Licenses" and if you find information that does not correspond to reality, contact the MRU as a wholesaler or the licensing authority of the entity as a retail entrepreneur.

After confirming the information from the above services, submit an application with a problem in your personal account.

If the system generates the error "java.lang.OutOfMemoryError: Java heap space." you need to do the following steps:

1. In the "Control Panel" section, click on the "Java" item and in the "Runtime Parameters" column set "Xms1024m";
2. Go to the register, find the transport service in order to enter: —JvmMs 500 —JvmMx 1000;
3. Restart the system and computer to update the data.

Three reasons to restart RSA certificate

If you find the following errors on the laptop screen, then update the outlet certificate on the EGAIS website:

• The transporter logs say “couldn’t create SOAP message due to exception: Unable to create StAX reader or writer”;
• Task execution error 'es.programador.transport.updater.i: java.io.IOException: org.xml.sax.SAXParseException; Premature end of file.at ";
• Vlogslog throws "сaused by: javax.xml.stream.XMLStreamException: ParseError at:".

Problems and mistakes in working with EGAIS periodically arise and you need to know how to solve them in several ways, because not always one option will help two entrepreneurs. It is important to follow the updates of the UTM versions in order to be aware of the changes in cooperation with EGAIS, as well as to have high-speed Internet, the absence of which may cause difficulties in connecting to the system.