Application for blocking a megaphone number. How to block a SIM card and Megafon number if you lost your phone? Features of the "Lost SIM-card lock" service

Many situations can lead to the question "How to block a Megafon SIM card": the disappearance of the need for operator services, the loss mobile device with a SIM card, preventing fraudsters from using it if the smartphone is stolen.

Conditions for blocking SIM for a certain period

Operator cellular communication invites customers to temporarily stop service subscriber telephone for a period of up to 180 days. When making a voice call to a mobile phone, the other subscriber will hear the standard response of the operator "Subscriber service is suspended."

The user of cellular services of the Megafon provider can suspend the card for free, regardless of the current state of the subscriber account - with a zero, positive, negative balance.

Note! The resumption of SIM operation is available with a positive balance and no debts for communication payments.

If you lose your phone, you can restore the SIM card with the number of the former card and activated services.

Disable sim card megaphone using internet

Through the user's personal account mobile services operator, which allows you to change the current settings and purchase various services, you can independently suspend the operation of the subscriber phone for up to 3 months, following the instructions below:

• Through an Internet browser, go to the Megafon Service Guide if you have previously registered on the resource or have a valid SIM card that you want to block;
• Select the "Services and Tariffs" section located on home page service;
• Click on the "Number blocking" tab;
• Specify the required parameters - SIM blocking period;
• Confirm the specified settings by pressing the "Make changes" button.

Important! Using the user's online account to suspend the SIM is not a reliable option - to reset the lock if the phone is stolen or found, the finders can dial the USSD command *105# .

Block sim card megaphone by phone

A customer of the provider's cellular services can block a subscriber number via a telephone by calling service phone company: 88005500500 is used for calls from federal numbers, short number support services 0500 serves those who call from other phones.

Ask a Megafon customer support specialist “How to block a SIM card?” and explain the reason for the need for the requested service, after which the consultant will request passport data to confirm the fact that you own a subscriber number.

Block a SIM card on Megafon forever in the operator's salon

The most reliable option for blocking a phone number is to visit a Megafon customer service salon. Provide the consultant of the department with the necessary information - the passport to which the SIM card is registered. The specialist will disconnect the SIM card from service for free.

SIM blocking is not a complicated process that each client of the company can perform independently, for the unconditional success of the operation, we recommend that you contact the operator's salon for qualified help from a specialist.

Blocking a number and a SIM card is an important service that any subscriber needs. The service may be needed in case of loss of a SIM card or suspension of service for a vacation period and other circumstances. Let's figure out how to block a MegaFon SIM card, what are the ways.

Blocking a SIM card in the Personal Account or application (temporary)

For active Internet users, there is always the opportunity to enable "Voluntary blocking" through self-service services: and.

To block a number, log in to your personal account using the link. In the login field, enter your number, and order the password with the *105*00# command. To enable blocking, go to the "Settings" section at the bottom of the page.

Click on the icon "Number blocking", select the period and time of blocking

The screenshot shows the cost of the service 1 ruble per day. The maximum possible blocking period has been set. On day 181, the number is activated, and the blocking is automatically turned off.

The installation of voluntary blocking occurs in a similar way. Download the app from Play Store» (Android), «AppStore» (iOS), «Windows Store» ( Windows phone). Login and password are the same as in the WEB version of the personal account.

To enable the lock, go to the "Settings" section "Number blocking".

Unblocking the number ahead of schedule is carried out in the same order in the personal account or mobile application.

Blocking by calling the operator

The contact center operator can help block the number. To do this, call 0500 (from MegaFon) or call 8-800-550-0500 from any Russian number. To block, the operator will ask for the full name of the owner under the contract and will definitely ask for the series and passport number. If a code word is set, then you need to voice it. Through the operator, the procedure for enabling the lock is also free.

Blocking via the feedback form on the site

On the MegaFon website, in the "Support" section, select "Write to us". All fields must be filled in here. The form allows you to make an attachment statement. On a sheet of A4 format in free form, write a statement like this: “I, Ivanov Ivan Ivanovich, passport series 6000, number 123456, Issued by the Department of Internal Affairs of the Soviet district of Rostov-on-Don, 02/21/2006, please connect to my subscriber number from 04/13/2018 to 04/25/2018 voluntary blocking due to necessity. Below date and signature with decoding.

Attach a photo or scan of your application. And send. The application will be processed within a day.

This method is not very convenient, not very fast, but it can be used. Form feedback allows you to communicate with the operator on completely different issues of cellular communication.

Contacting the MegaFon salon

Employees of MegaFon-Retail communication stores also help block numbers. The procedure is absolutely identical - you will need a passport, a code word. Specialists work through applications, be prepared for the fact that it will have to be written.

Setting blocking via USSD commands

There are special ussd commands that allow you to enable the number block. These commands are dialed from the number that is being blocked. Naturally, it will not be possible to unblock the number with a command, since the commands do not work in the blocked state

Features of the service "Voluntary blocking"

• Voluntary blocking can be connected only if the subscriber number (personal account) is not in the state of financial blocking. Voluntary blocking is assigned only after repayment of receivables.
• In the blocking state, connection/deactivation of services/options on the subscriber number through all portals of the subscriber self-service system is impossible, except for deactivation of the "Voluntary blocking" service.
• If the number is blocked and you change the SIM card in the office, in this case the blocking is removed automatically.
• Early resumption of customer service is possible regardless of the blocking date.
• The number of service connections is unlimited. There are no restrictions for subscribers of corporate tariff plans and legal entities.

Lost SIM card lock

This is a separate service that allows you to disable communication services in case of loss / theft of a telephone set / SIM card to prevent debts. It can be connected for up to 7 days no more than 2 times in one calendar month.

The service is completely free. You can activate the service through an operator or on your own through SMS commands.

To enable blocking by loss via SMS, an SMS is sent from the number of any mobile operator with the text: 928_ХХХХХХ YYYYYYY or 928ХХХХХХ Code word to the number +79282000003, where:

• 928ХХХХХХ - the number of the subscriber to be blocked;
• YYYYYYY - the number and series of the subscriber's passport are indicated without spaces.

Features of the "Lost SIM-card lock" service

• The service is assigned in any state of balance in case of physical loss of the SIM card (loss, theft, etc.);
• At the end of the “SIM-card lock on loss” period, the “Voluntary blocking” service is automatically activated on the subscriber number for the maximum period, subject to availability Money sufficient to charge the subscription fee for the service for at least one day;
• If 7 days have passed, and the amount on the balance is less than 1 ruble, then the blocking is removed and the number becomes active.

We have described all possible options for blocking a number from MegaFon. We hope that you will not need them, and if the need arises, our review will help block the number for a while.

A SIM card can be blocked for various reasons, both conscious and unexpected for the subscriber. Often users take this step voluntarily when they are going on a long trip or lose their phone. If the gadget is lost, timely blocking of the card will not allow a third party to use it, which is especially important if the device is configured automatic login to your personal account, which provides full access to account manipulations.

Another reason for blocking a Sim can be too much negative balance. Well, without fail, the card will cease to function if an erroneous PIN code or PUK code is entered several times in a row. This algorithm for protecting Megafon clients always works and is highly reliable. The provider simply cannot know whether an inattentive owner or an intruder is performing root actions with a SIM card, therefore, it sharply suppresses repeated attempts to enter at random personal unlock keys.

After reading the material in this article, you will learn how to unlock a Megafon SIM card and what to do in a given situation in order to avoid incorrect actions that are characteristic of inexperienced subscribers.

Before proceeding with the review of ways to activate a blocked card, let's clarify one very important nuance. If the Megafon SIM card is not used for more than six months, the provider has the right to sell this mobile number. Thus, a card that has lain on the shelf for 6 months may already de jure belong to another user, and it is impossible to return this number to yourself!

Methods for activating a blocked Megafon card

As already mentioned, there are several ways to return a blocked SIM card to work. Some of the methods are multifunctional and allow you to bypass the lock, regardless of the reasons for its activation. Some methods are narrowly focused and applicable only in certain situations. The schemes we have described are suitable for solving the problem of how to unlock a Megafon number in the following circumstances:

• the sim card was blocked by the subscriber's decision;
• non-use of the number for a long period;
• significant debt on provider services;
• blocking as a result of errors in entering the PIN or PUK code.

Recall that the PIN-code (PIN) and PUK-code (PAK or PUK) are digital passwords that provide complete security SIM, they are printed in the accompanying documents and are provided only to the owner of the number. The PIN code contains 4-8 digits, is entered every time the gadget is turned off and on and can be changed at the discretion of the user. PAK code is a factory unlock key that cannot be changed. It will definitely be needed if the subscriber entered the PIN incorrectly 3 times and blocked the card. Then the user has the right to 10 attempts to enter the PUK for the reverse activation of the card.

If all these attempts are unsuccessful, the SIM card is blocked forever, but it is possible to purchase another Megafon package and transfer the previous number to it.

To unambiguously resolve the issue of how to unlock a Megafon SIM card, you can use the following approaches.

Activate the functionality of the Personal Account

A proprietary self-service service provides for the possibility of self-blocking a number due to the loss (theft) of the phone, leaving for a long time, etc. (up to 180 days). V personal account there is a "blocking" option in the "blocking the current number" section. By the same principle, the reverse procedure for unlocking is implemented.

If it is impossible to use a SIM card when performing actions, you can enter the online service using telephone number, and instead of a password, enter the PUK code. Let us remind you once again that the PUK digital password is always contained in the accompanying documentation supplied with the SIM card.

Many are interested in how to find out the reason for blocking a phone number at the initiative of the provider. Often such an action by the operator is associated with the formation of too much debt on the subscriber's account. In your personal account, there is always the opportunity to quickly view the balance and replenish the account in a convenient way. If the reason for the suspension of the card was precisely non-payment for services mobile communications, after replenishment of the account, the SIM card is activated automatically.

Contact the Megafon customer support center

This method is universal. The contact center of the provider is specially created to solve the problems of subscribers. Therefore, feel free to call 88003330500 and voice the problem that has arisen. At the same time, the call center specialist must provide the desired phone number, the reason for blocking it, and your passport data. Thus, the provider uniquely identifies the subscriber to whom the SIM card is registered, and is ready to provide comprehensive assistance.

Visit the nearest operator's office

This approach is in many ways similar to a call to the customer support center, but involves live communication with a consultant. In this regard, a personal conversation is more effective, because it allows a specialist to better understand the essence of the problem, even in a situation where the user cannot constructively explain the reasons for blocking a SIM card. If there is the slightest opportunity to activate the number again, the office employee will definitely use it.

If you are going to the Megafon salon, you should take your passport with you to confirm the right to own the card.

Unlock SIM-card without PAK code

We have already said that 10 failed attempts Entering a PUK code turns the card into a useless piece of plastic. This digital identifier is necessarily indicated in the documentation, and is also duplicated on a polymer plate to which a new card is attached. Documents and this functional part of the package are subject to long-term storage. But still, if the circumstances are such that the PUK is lost and there is no way to activate the SIM card using the factory unlock key, in no case enter numbers at random. In such a situation, you need to call the contact center 88003330500 and contact the operator. In a closed client base, Megafon stores detailed information about phone numbers, including PUK-codes of cards.

It is important to remember that when asking a Megafon employee how to unlock the card, and asking for cardinal help in changing the phone number settings, be prepared to provide the passport details of the subscriber to whom the SIM card is registered.

If your phone is lost or stolen, the first thing to do is block the SIM card. This is necessary so that no one else can call back from this number. But a person will be able to block only when the SIM card is issued in his name. In the future, the number can be activated at any time.

The need for blocking may also arise for other reasons, for example, when:

• Damage to the mobile;
• Turning off the phone for the upcoming vacation;
• Desire to transfer the number to another SIM card;
• The need to temporarily disable the tariff, etc.

To block a number on Megafon, you can use different ways, the choice of which depends on whether it will be a temporary blocking (on loss) or permanent, that is, forever.

How to disable a number temporarily

There are several options for temporary blocking.

By phone

How to block a MegaFon number by phone:

• Call back number. When you are in the roaming zone, you should call the number +79261110500 . In this case, the operator will be able to suspend the validity of the SIM card after clarifying the passport data;
• Send SMS to number 0500, and in the text indicate the number of the mobile intended for temporary disconnection, and passport data.

If you use the loss blocking service, then in the first week the money will not be debited. After this period, the subscription fee will begin to be charged. If the SIM card is activated within a week, then no write-offs will occur.

The amount of the subscription fee depends on the current tariff. For tariff packages, which do not provide for a fee for subscription services, the cost of blocking will be 30 rubles per month. For tariffs with a subscription fee, temporary disconnection of the number will cost more.

The number can be blocked for a maximum of 180 days. If the number is disabled, then the subscription fee for the tariff will not be charged.

Through the Internet

How to block a phone number on MegaFon via the Internet:

• Go to the personal account on the company's website, for which you will need to enter a username and password, then go to "Settings", find the "Number" folder and click on the block button, specifying the interval for disconnecting the number. The capabilities of the personal account allow you to unblock the number at any time;
  How to use the Personal Account?
• To resort to the help of the Megafon Service Guide system. To do this, you also need to go to the personal account, but instead of the password, you should enter puk. Once in your Personal Account, you need to go to the "Services and tariffs" page and find the "Number blocking" option. Here you should also indicate the start and end date of the temporary disconnection of the number;
• Service "Voluntary blocking". Use the feedback form on the operator's website. This form is located on the help page and is called "Contact Us". When filling it out, you must specify the mobile number, full name and passport data of the subscriber to whom the number is registered.
  ATTENTION! When using the "Voluntary blocking" service, you will be charged 1 ruble per day. However, during the lockdown subscription fee no tariff will be charged.

At the company office

How else can I temporarily block a MegaFon number? - to do this, you should visit any branch mobile operator. The main thing is that the SIM card should be issued to a subscriber who applies to a company employee with a request to temporarily block the number. You need to have your passport with you. If everything is in order with the documents, then it will not be difficult for the manager to block the SIM card.

How to check if a number is blocked

• To obtain information about the status of a SIM card, you need to call the technical support center at free number or .
• Whether the SIM card is active or disabled can also be viewed in the personal account.

How to disable a number permanently

In order to block the Megafon number for the rest of the time, you should personally contact any branch of a mobile operator and write a letter to terminate the contract. In this case, you will need to present a passport and the contract itself. In this case, the recovery of the number is impossible.

Each person must be aware of how to block a MegaFon SIM card. There are different cases in life, in order to avoid unauthorized use of your number, you need to read our recommendations. In all cities, people use the services of this mobile operator. To improve the quality, the company creates a lot favorable rates and offers. Quality service attracts more and more new subscribers.

Features of the service

Blocking a SIM card "MegaFon" is necessary for a person in several cases. If the phone is stolen or lost. And also, when the subscriber does not need mobile services at all.

Do not forget that the company itself can disable the card at any time. This happens if it is inactive for a long time. A person can personally check the information and verify the operation performed. To do this, you need to go to your personal account and find all the information there. Note that all subscriber statistics are stored in the personal account.

Card blocking methods

How to block a MegaFon number? You can deactivate a SIM card yourself in several ways:

• by phone;
• using the Internet;
• v service center.

This service is available even for those people who do not have money in their account. But, to restore the validity of your card is allowed only if there are no debts. If the SIM card was lost, the number can be restored with full preservation of options and tariff plan. If a SIM card is found, the subscriber has the right to unblock the number ahead of time. This service is paid, 30 rubles are charged for the month of the service.

Phone deactivation

You can call the information service by calling 8 800 550 05 00 and order the deactivation of the card.

And for MegaFon subscribers there is a special number 8 926 111 05 00.

An employee of the company will definitely ask you to dictate the data of your passport or information on the contract.

You can also do this process by sending text message with passport data to number 0500.

Internet deactivation

How to disable the MegaFon SIM card on the mobile operator's website? To do this, you must first register. Then, in your personal account, select the "Block current number" section and specify the necessary parameters. Then click "Block".

Deactivation at the service center

When the subscriber failed to block the MegaFon SIM card using the above methods, he can visit the service center. Experts will help you do everything. But, for this you need an agreement that confirms the ownership of this SIM-card.

Complete deactivation of the SIM card

All this will help a person to turn off the number for the required period of time. And how to block the MegaFon SIM card forever? Such an action can only be performed at a service center. You must have a previously drawn up contract for the ownership of the number with you. After the procedure, it will not be possible to restore the phone number.

Each subscriber must have information on how to block a MegaFon number. And in case of emergency, this must be done. Such actions will help protect against the use of your money.