Phoenix personal account registration. Phoenix personal account: registration conditions, system capabilities. Tariff "People's Phoenix"

Phoenix provides its clients with a range of tariff plans for Home Internet that are suitable for any budget level and needs. All of them include the opportunity to use the services interactive television. We offer you more than 250 TV channels of various types in digital and HD quality. Connection packages have significant differences in cost and speed of transmission/reception of information. Among them, you will definitely be able to choose one that will perfectly suit your needs and requirements.

Tariff plan "Social"

For a subscription fee of 90 rubles. per month you receive an unlimited amount of network traffic at a speed of 10 Mbit per second. Attached, including the ability to view 14 digital television channels.

The cost of connecting this tariff plan, as well as switching to another is 0 rub.

Home Internet tariff “Optimal”

Monthly subscription fee for using a set of services home internet, will be 160 rubles. per month. For this money you get a higher speed of unlimited transmission/reception of information (80 Megabits per second). But there are also 4 times more interactive television channels. There are 120 different TV channels for every taste.

Switching to another package, like the activation price itself, is also 0 rubles.

"Maximum"

Within of this package You are getting unlimited Internet traffic with the highest speed of 100 Mbps. You can watch 257 IPTV channels. Thanks to such a large assortment, you can choose the best for yourself and create your own television content. Subscription fee for monthly use is 240 rubles.

There is also no charge for activating the “Maximum” tariff plan and switching to any other.

Connection and maintenance are carried out on the basis of a Public Connection Agreement for the provision of Internet access services.

If you fail to replenish your personal account on time, access to the network will be blocked.

In case of problems with service, to obtain more detailed information or consultations on issues of interest, you can contact specialists. The staff will be happy to help you.

In December 2017, the telecom operator of the Donetsk People's Republic "Phoenix" launched a service for monitoring the subscriber's account status. The innovation is a self-service system, thanks to which you can manage your number yourself, online. Personal Area allows you to do so without leaving your home and without resorting to the help of technical specialists. support, manage your account.

Registration and login to your personal account

To make transactions online, you must first register in the system. On the official website, Phoenix DPR, there are 2 registration options:

1. Mobile connection.
2. Home Internet.

Regardless of the type of service, the process of registering in your personal account is quite simple. Just click on the tab with the desired account type and enter your phone number.

Note! The number must be active, since you will receive a confirmation code (login password) on it.

After receiving the code, you need to enter the sent digital combination into the specified field and press the “Login” button.

Possible problems when logging into the site

Sometimes, when entering the site, with personal computer, the error “The connection is not secure” appears.

In this case, you will need to perform 2 actions:

1. Click on the "Show details" button.
2. Click on "Go to website".

Personal account features

Subscribers with the activated service are freed from the need to regularly send requests. Users of the “Personal Account” receive all the necessary information about current services and the status of the subscriber’s account.

Thanks to the “Personal Account” service, it became possible to independently perform the following operations:

1. Cost control. The system provides for ordering a detailed report on the service provided. The data is sent in the format of your choice, xls or pdf. IN this file, information about all changes to the account will be displayed.
2. Service management. Ability to independently enable or disable additional service options.
3. Changing the tariff plan. If your tariff no longer meets the requirements, you can change it without leaving home and without involving a technical support employee.
4. Participation in operator promotions. You can also submit and cancel an application for a specific promotion online.

The service can be accessed from any device. You can log into your personal account from a computer, laptop or smartphone. A prerequisite for access is an Internet connection. Registration and further maintenance in the system are provided free of charge.

If problems occur with the service, check whether the Internet is working properly. If there is a connection, but you cannot log into the system, dial . Our staff will review the options and help resolve the issue.

Rate "PEOPLE'S PHOENIX"

• subscription fee - 50 rub. per month*.
• calls to Phoenix and Lugacom numbers - 0.00 rub/min (unlimited).
• 300 SMS per mobile numbers Phoenix and Lugacom - 0.00 rub/sms, above the tariff - 1.00 rub/sms.

The cost of the transition is 20 rubles.

Rate "PEOPLE'S INTERNET PHOENIX"

• subscription fee - 95 rub. per month*.
• 100 minutes per day for calls to Phoenix and Lugacom numbers - 0.00 rubles/min, above the tariff - 0.50 rubles/min.
• 100 SMS to Phoenix and Lugacom mobile numbers - 0.00 rub/sms, above the tariff - 0.10 rub/sms.
• Mobile Internet- unlimited.
• calls to landline numbers of the DPR and LPR (unified tariff for landline numbers throughout the Republic) - 1.50 rubles/min.
• calls to Russia and around the world according to tariffs for these directions.
• opportunity additional connection services: Mobile transfer, Deferred payment, Call me back, Call forwarding, Call waiting according to the tariffs for these services.

The cost of the transition is 20 rubles.

* Subscription fee - a fixed payment, which is established by the Operator to the Subscriber for access to its telecommunications network on an ongoing basis, is charged regardless of the fact of receiving services in equal parts daily.

Tariff "FREE"

• NO SUBSCRIPTION FEE!
• calls to Phoenix and Lugacom numbers - 0.20 rubles/min.
• calls to landline numbers of the DPR and LPR (unified tariff for landline numbers throughout the Republic) - 1.50 rubles/min.
• calls to Russia and around the world according to tariffs for these directions.
• possibility of additional connection of services: Mobile Internet for 30 days, Mobile Internet for a day, Mobile transfer, Deferred payment, Call me back, Call forwarding, Call waiting according to the tariffs for these services.

The cost of the transition is 20 rubles.

Tariff "SINGLE" *

• NO SUBSCRIPTION FEE!
• 30 minutes per day for calls to Phoenix and Lugacom numbers - 0.00 rubles/min, above the tariff - 0.50 rubles/min.
• 30 SMS per month to Phoenix and Lugacom mobile numbers - 0.00 rub/sms, above the tariff - 1.00 rub/sms.
• calls to landline numbers of the DPR and LPR (unified tariff for landline numbers throughout the Republic) - 1.50 rubles/min.
• calls to Russia and around the world according to tariffs for these directions.
• possibility of additional connection of services: Mobile Internet for 30 days, Mobile Internet for a day, Mobile transfer, Deferred payment, Call me back, Call forwarding, Call waiting according to the tariffs for these services.

The cost of the transition is free.
* only for those who have a “Home Internet” connection

Phoenix is ​​the operator mobile communications, working in the territory of the DPR. The organization began its activities in the spring of 2015. With her plan, she announced the provision of cellular and Internet communications to people living in the territory of the Donetsk Republic. The name “Phoenix” was given to it after a referendum that took place on the website of the Ministry of Communications. Those related to the survey recognized this name as the most appropriate. In the first steps of their functionality, subscribers could communicate exclusively with each other, then objective communication capabilities with subscribers of other operators were built in. Today you can connect to the Internet for mobile use with a starter package or Wi-Fi for home use.

Registration and login to your personal account

To enter the Personal Account, you will need to go to the official website of the organization using the link http://phoenix-dnr.ru/ or enter using a separate link for activation. At the same time, you do not have to enter the password again every time - login is carried out exclusively using the phone number.

What should you do to study registration? First of all, you need to enter the number mobile phone, which is called login. Then wait for the time to receive an SMS message to the login you specified. It will contain a non-permanent password, upon entering which you will activate your account. In the future, a password will not be required, but you will need to repeat the procedure with a new code in SMS each time on your patient. Be prepared for the fact that if you enter the code incorrectly, your account will remain inaccessible to you.

For home Internet - different conditions: log into your account only using a password. This is possible due to the division into two personal accounts, one for mobile communications at https://my.phoenix-dnr.ru/login, and the other for the Internet at https://billing.phoenix-dnr.ru/. A selection of options is available at official page site, by clicking on the suggested tab in the right corner, you will automatically be redirected to the desired account.

Functionality of the personal account of the DPR operator

After the initial work of the Internet provider, LC was able to raise and improve the types of services, becoming the number one such enterprise in the history of the Donetsk Republic. From 2015 to 2019, new options and tariffs were added over time. At the same time, the organization’s specialists were engaged in restoring damaged communication channels and equipment. For a number of categories of people (for example, combat veterans), Internet connection is provided without payment, that is, free of charge.

The client is offered a choice of three Internet tariffs. Payment is made in Russian rubles, the connection itself is free, as is the transition to another tariff.

• Social: speed 10 megabits/s, 43 available TV channels, cost 90 rubles per month of use
• Optimal: 80 megabit/s, 160 channels, 160 rubles per month
• Maximum: 100 megabits, 331 channels and 250 rubles.
• You can switch at any time convenient for you by logging into your personal account.

What about services cellular communications, here you also manage services: using the moving “Status” checkbox, you turn them on and off. These include SMS, mobile Internet (daily or monthly payment), notification of a small amount of funds on the balance and caller ID.