How to check the speaker on iPhone 5s. The speaker on my iPhone stopped working. We fix the problem ourselves

Smartphones are gaining popularity every year, new models are entering the market, electronics are becoming more advanced and functional, but problems during operation are inevitable. Options iPhone breakdowns, a great many, let's try to make sense of this sea of ​​chaos. In this article we will answer the question, what to do if the speaker on your iPhone does not work? We will find the reasons for the speakers to fail and list options for eliminating the problem.

According to statistics, 25% of users encounter this problem. With the release of new models from Apple problem When the speaker on a device that seems to be reliable as a tank does not work, it will only get worse.

Why does not it work?

For all iPhone models, is put speaker and polyphonic, for playing music and ringtones. For example, if the sound does not work on an iPhone, you need to understand which one has become unusable. There are many reasons why the speaker on an iPhone breaks; here are the most common ones:

  • Water has entered the polyphonic or earpiece speaker
  • Mechanical damage to the phone
  • Overheating and subsequent peeling of the chip responsible for encoding sound signal, maybe this is why you lost sound on your iPhone.
  • Falling the iPhone from a great height onto a hard surface, as a result, again causes a problem with the microcircuit.
  • Software errors of iOS, applications, or banal system glitches

As a result of the speaker not working on the iPhone 5, the sound on the iPhone does not work. But we need to make a clarification, since the phone has a top and bottom speaker, each responsible for reproducing different sounds. To find out which of them has become unusable, especially if water has gotten into the phone, we carry out simple tests, similar to microphones.

Symptoms of a malfunctioning top speaker

  1. No sound is played during a call
  2. Noises, crackling, voice distortion when talking
  3. I can be heard in the FaceTime app, but I can’t hear the other person.

Bottom speaker broken

  1. Can't hear the other person on speakerphone
  2. No sound when playing games or in applications
  3. Music and radio does not play


After you have understood the problem, you need to try to fix it yourself, without the help of paid technicians from service centers. If you hear crackling, interference and stuttering when communicating with your interlocutor, most likely there is something wrong with the connection, but not always. This may not be caused by the fact that the conversational or music speaker does not work, but by a problem with the audio codec, a small chip, in the bowels of the phone.

How to troubleshoot?

You can fix only the simplest and most obvious problems yourself, when the earpiece or bottom speaker does not work.

  1. Inspecting the iPhone case for dirt
  2. We remove the case and clean the microphone holes and the non-working speaker on the iPhone (which one is not working was discussed in the previous section)
  3. We clean the meshes that cover the technical openings from dust and dirt
  4. We insert working headphones into the 3.5 mm jack located next to the charger and carefully remove them. We repeat the procedure up to 10 times, perhaps the sound codec is frozen.
  5. We are trying to reboot the iPhone, how to do this, read the article on how to reboot a frozen iPhone
  6. In the most difficult case, reset the settings to factory settings. This erases all applications and user settings; in 10% of cases, this is precisely the problem.

Question answer

  • What to do if water gets into the iPhone speaker?

Most likely, liquid got inside the device, and this is more difficult to eliminate; read about this in the article: What to do if your phone falls into water?

  • What should you do if beer/jam/other edible or not-so-edible liquids are poured into your phone’s speaker?
  • If the iPhone 6 speaker does not work, will the troubleshooting instructions from lower models work?

Yes, it will do, the methods will work successfully for iPhone 4s, iPhone 5s, iPhone 6 and even the 7 series.

  • Why is Apple technology so poorly protected from moisture and dampness?

This is a question for technical support, no comments here.

If the speaker on your iPhone suddenly does not work, it wheezes or rattles during a conversation, it is not necessary to immediately go to a service center. First, you need to try to find the cause of the problem yourself and fix the damage at home.

Despite the fact that all Apple line famous high quality and long service life, difficulties still arise from time to time. Not a single piece of equipment, including exceptionally reliable ones, is immune from various failures.

Problems with the iPhone 5 S speaker

Typically, device users complain about the following failures:

  • The iPhone speaker does not work. The device's speaker produces virtually no sound.
  • In the iPhone 5 S, the sound level dropped noticeably without any reason for this.
  • The speaker on the iPhone doesn't work well. During a communication session, noise often appears, and a characteristic hiss occurs at high frequencies.

Even if the above problems occur rarely, they should not be ignored.

What is the essence of the problem?

Difficulties with the sound of conversational (high-pitched) and lower (multi-voice) speakers are quite common.

The main reasons for breakdowns:

  • moisture ingress due to the phone falling into the snow or being flooded with liquid;
  • mechanical actions (impacts, falls on a hard surface), causing various damage to internal elements (loop cable, “ear sensor”, as well as the microphone, front camera and etc.);
  • dust or small debris getting into the speaker or headphone jack;
  • interruptions in the operation of the software (especially if you install “wrong” programs on your phone);
  • The speaker volume is not adjusted;
  • manufacturing defects.

Difficulties can be detected in different ways: it is difficult to hear the interlocutor during a conversation, the speaker rattles, wheezes, or the speaker does not work at all.

We fix the problem ourselves

If you can’t hear your interlocutor or he speaks very quietly, start by checking the equalizer options. First of all, adjust the volume during a call, making sure that the indicator is visible on the screen. Later, make sure that the telephone connectors are not connected third party devices. Also try unplugging and plugging the headphone plug into the device several times. Turn off Bluetooth.

To eliminate the possibility software problem, you need to remove fresh, recently installed software, and also reset all settings.

Method for hard rebooting the device:

  • Press the Home and Power keys together;
  • hold them for 10-15 seconds;
  • wait for the device to reboot.

If the speaker (spoke or bottom) still does not function, you need to restore the saved copy of the system using iTunes. Don't forget to update iOS to the latest latest version. The usual cleaning of auditory and also polyphonic speakers from dust often helps. Before the procedure, remove the cover and films from the back and front panels. To clean, use a soft bristle brush slightly moistened with alcohol or dipped in purified gasoline.

If you suspect a manufacturing defect, take your iPhone to a specialized service center or to a direct Apple retailer. If the device is under warranty, we will free replacement dynamics. Please note: if you install unlicensed software and carelessly handle the device, the warranty terms are considered violated. Contacting the service center is not the only way out from the situation. If you dropped or flooded your phone and damaged the speaker, you don’t have to waste time traveling, but call an experienced technician to your home.

Call a specialist to your home

If you have problems with the microphone (located in the lower left part), the speaker (upper, conversational), it is better to save time, effort and find a technician who can come to you and fix the problem. As a rule, service centers provide a “home visit” service. Specialists in as soon as possible go to the address. As a rule, calling a specialist is associated with the following problems:

  • The speaker does not work well - you can’t hear the interlocutor during a conversation after water or an automatic defect has entered;
  • rattling sound (during a conversation via speakerphone);
  • there is no sound at all.

Benefits of calling a specialist to your home

Service center specialists:

  • will quickly arrive to any area;
  • work seven days a week;
  • use only high-quality factory spare parts;
  • repair faults in almost any model.

Employees of specialized service centers guarantee the quality of cleaning, soldering, and installation of the latest components. If the speaker in your iPhone does not work (for example, it breaks due to mechanical damage), the technician will bring spare parts to the device and quickly replace the failed element.

Thus, you have learned how to fix the problem associated with the non-working state of the speaker of your iPhone, both independently at home and with the help of specialists.

The speaker on the iPhone 5S is one of the most vulnerable places and often stops working unexpectedly. In some cases, you can restore its functionality on your own, but in case of severe damage, the help of specialists will be required.

Why the speaker doesn't work on iPhone 5S

  1. Physical impact on the device may cause the speaker to fail. When a smartphone falls from a height or when moisture penetrates inside the case, the contacts on the printed circuit board close.
  2. If you handle the device carelessly, the speaker can quickly become dirty and clogged with dust.
  3. Crash in software may cause the speaker to not work properly.
  4. Despite checking the devices multiple times, the cause of a non-functioning speaker may be a manufacturing defect.

How to fix the speaker on iPhone 5S

If you encounter this problem, you can try to correct the situation yourself. If the cause of the breakdown was software glitch you need to press and hold at the same time Home buttons and Power, which will result in a forced reboot of the gadget. After turning on the device again, you should check the equalizer settings.

At mechanical damage internal mechanisms or factory defects cannot be done without the help of qualified specialists. By contacting our service center, you can get a fully functioning device in no time.

Our employees often repair the iPhone 5S speaker and know all the nuances of this process. Free diagnostics allows you to determine the exact cause of the problem and find the best way to solve it. Depending on the situation, specialists replace the polyphonic speaker or resolder the audio codec, providing a guarantee for all work performed.

In iPhone 6, iPhone 5s, iPhone 5, iPhone 6s, iPhone se, iPhone 4s, iPhone 4, iPhone 7 plus, iPhone x, iPhone 7, iPhone 2g, iPhone 8, like others, there are 2 speakers: top and bottom and sometimes It happens that 1 speaker does not work, but the second one works.

Moreover, if one ear speaker (auditory) does not work, that is, the conversational one, but the speakerphone or external speaker (headphones) can work.

There are several reasons and most can usually be eliminated on your own without visiting specialized places.

If both speakers stop working at once, the situation becomes more complicated, but it can often be resolved independently.

It also happens that the speaker works quietly or poorly during a conversation, for example, it wheezes - we will also consider this situation below.

Sometimes you even need to get inside an iPhone 5, iPhone 6, iPhone 5s, iPhone 4, iPhone 4s, iPhone 7, iPhone 8, iPhone se, iPhone 5c, iPhone 6 plus and so on, but I hope such a future will bypass you.

The first reason why the speakers on the iPhone do not work is that it is simply turned off

IN Apple devices There is an almost invisible button on the case and you can accidentally hit it - it turns off the sound (see picture above).

What to do? Just move the button to a different position (so that the red or yellow stripe does not appear on the side) and see what happens.

The sound can also be turned off through the settings - the built-in do not disturb function is running (Android also has this).

Then you won’t hear if someone calls you. This is a crescent moon icon - make it inactive (grey).

The second reason why the speakers on the iPhone do not work is the headphone jack.

If you often use headphones, the connector very often gets damaged, and the smartphone says headphones are connected (it may not write).

What to do. It can solve the problem for a short time by inserting and unplugging the headphone cable from the device several times.

You can also pick out the connector with a match, but if you continue to use headphones, you will soon have to replace the connector.

This is not only a problem with smartphones, but also happens often on TV. The metal plate in the connector simply does not move back to its original position and the device behaves as if headphones are connected.

The third reason why the speaker on an iPhone does not work is that the Bluetooth function is turned on

Apple smartphones can redirect sound to a Bluetooth accessory and the speakers will not work.

What to do? Just go to settings and turn off bluetooth - if sound appears, you can turn this feature off later.


If it does not appear, then the problem is not with something else, for example, with the software. Then just do a factory reset.

I won’t tell you how to do this here, since there are already ready-made instructions on the site -

Reason four: iPhone fell and speakers don't work

If the phone fell into water, the speaker could easily be damaged. However, not only the speaker, but any element responsible for sound.

The same thing can happen if you fall into the snow and lie there for a while - the phone is warm, the snow melts and water gets into the device.

My wife once dropped me into the water (by the way, I also dropped it into the water while fishing, but I was carried away), so not only did the sound not work or it would not turn on, but the phone was not even repairable.

If someone flooded the iPhone with water after a fall, then the sooner you need to remove the battery (the smartphone partially works even when turned off) in order to avoid short circuits on the board.

Reason five: the iPhone speaker is poor or quiet

Very often, the sound quality in a smartphone leaves much to be desired. Wheezing usually occurs after a fall—the membrane is damaged.

What to do? Just change the speaker - they cannot be repaired, and they are not expensive (than better quality, the more expensive).

The speaker operates quietly when dust accumulates or especially sweet liquid gets in it.

What to do? Usually cleaning resolves the issue. If there is dust, you can blow it out with a can of compressed air.

Also, the sound may become quieter if the resistance on the audio coil drops (it’s dead like a battery), then just replace it with a new one.

Other reasons why the iPhone speaker does not work

If the speaker is not working well, you don’t have to rush into repairs, because you can still communicate somehow, but when it doesn’t work at all, the reason may be hardware - a broken cable or element motherboard, responsible for audio.

Alternatively, try headphones, very often they work, but when will it work? free time you can contact the service.

There is a pleasant moment for you here - the cable or speaker changes very quickly - about 20 -30 minutes.

So you won’t be without communication for a long time, although a lot depends on the service point itself - make sure that the service there is good, otherwise you’ll have to wait a week for the employee to find the appropriate required component.

The iPhone speaker does not work - to summarize

To summarize, we can say the following. The smartphone has a top and bottom speaker. Anyone can get hurt. The main reasons include:

  • flooding the smartphone (snow, rain, tea, beer, coffee, juice, water);
  • mechanical damage (falls: fell, dropped);
  • dust, small debris, connector
  • software failure;
  • volume is turned off;
  • manufacturing defects.

If you suspect a manufacturing defect, then immediately take it to Apple service, just make sure that there is no unlicensed software in the iPhone - if there is, you will not receive repairs under warranty.


Also, the warranty is void if the device is dropped, flooded or damaged - then you can contact any service - not necessarily Apple. Good luck.

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