112 help service. In what situations should you call 112? Get to the point

Probably everyone is familiar with the situation when, in the absence of a network, on the screen mobile phone The phrase “Only 112” appears. At the same time, it is impossible to make a call to any other subscriber number. 112 is single number rescue services. Considering the emergency situations for which it was created, this number operates under exceptional rules. Knowing where you can call it and how it is serviced will be useful for everyone. You may never need it. But in a social environment, there is always the possibility of being close to someone who needs urgent help from first responders.

Creation of a single rescue number 112 in Russia and in the world

In Russia, traditionally, emergency numbers had a single form for the entire country and the most simplified, however, different depending on the department: 01, 02, 03. This was the case before the mass distribution cellular communications.

The single emergency number 112 is not federal number, but European. It is universal for the countries of the European Union (EU), as well as Belarus and Russia. The concept appeared on the initiative of Sweden. On July 29, 1991, the Council of Europe established the basic requirements for number 112 in Decision 91/396/EEC. 112's mission is to provide prompt and timely assistance to those who need it throughout the EU. In the United States and Canada, the single emergency number is 911. The first 911 service was opened in February 1968 in Halleville (USA).

In 1998, Russia joined the European Union by signing a telecommunications agreement, thus adopting 112 as a single emergency number. Adopted in 2008 Order of the Government of the Russian Federation dated August 25, 2008 N 1240-r, which approved an action plan for the implementation of the 112 system in the country. In 2013, Federal Law of the Russian Federation No. 9-FZ designated the number 112 as a single number for calling emergency services to receive reports of fires and emergency situations in Russia in telephone networks local telephone service.

Now the countries are divided into two blocks. Some have a general emergency number and separate numbers for each rescue agency (Estonia, Poland, France, Russia). In other 112, this is the only lifeline (Sweden, Denmark, Iceland).

Technical implementation of a single number 112

System 112 operates according to its own laws. You can call the number not only if there is no operator network or a negative balance, but even from a device without a SIM card and with a locked keyboard.

A justified question arises: how is this possible?

The fact is that the number 112 is enshrined in the GSM standard, which is used by the vast majority of mobile phones. According to the requirements of the International Association of Operators, the emergency number must be “sewn” into software every mobile phone.

When there is a call to 112, the phone initially sends a signal to the operator whose services you are using. If the connection is not possible for any reason, the call is redirected to any available network, regardless of which operator it belongs to. Thus, to call an emergency number, you do not need to have coverage from your operator.

Due to the fact that the number is intended for emergency situations, calls to 112 are always free, i.e. available if you have a negative balance and insufficient funds to make other calls. It is also important that you can get through even from roaming.

Organization of a connection by a cellular operator for a single number 112

A call from number 112, as a rule, goes to the telecom operator, and not to the rescue center. To process emergency signals, Russian cellular operators must organize a special service. This obligation is enshrined in Article 52 Federal Law"About communication." The service must operate 24 hours a day. Thus, a call to 112 is answered by an employee of the mobile operator. He will ask the caller for primary initial information (the reason for the call, the address of the incident, etc.), which he is obliged to transfer to the emergency service dispatcher, and then connect the subscriber to the desired one at one of the numbers: 01, 02, 03. It is possible that when dialing 112 will be answered not by a person, but voice menu, in which you need to dial the number corresponding to the required rescue service. Some operators, without accepting a call, automatically transfer it to the city rescue service and even to 02.

In fact, everything that is necessary for the technical implementation of a call is in the phone. One of the purposes of a SIM card is to identify the subscriber and his account for billing (tariffing). However, even when calling 112 without a SIM card, you will not be able to maintain anonymity. The operator has the ability to identify the subscriber by a unique number phone IMEI(International Mobile EquipmentIdentity - international mobile equipment identifier). More precisely, it is possible to determine which SIM cards were inserted into it up to this point.

Problems of organizing calls to emergency numbers

Subscribers sometimes complain about poor connection to the emergency number. The operators are partly to blame for this. As already mentioned, operators are required to organize an emergency call center. However, small providers may not allocate an employee specifically for this function, so the number will always be busy.

Secondly, in emergency situations, a prompt response is extremely important. A call to number 112 is organized along a long chain, through an operator acting as a switchboard, increasing transmission time important information rescue services. Time is also taken by the fact that the operator who received the call must forward the message to the service on a territorial basis. Those. The operator must understand the location of the caller and determine which service area the territory belongs to.

Therefore, on the one hand, if necessary, it is better to use direct emergency numbers. On the other hand, Russian two-digit combinations 01, 02 and 03 have their own difficulties when dialing from a mobile phone. The fact is that the GSM protocol does not make calls to numbers shorter than three characters. The operators certainly fixed the problem with replacement numbers. But such numbers are not universal. Some operators offer the combination 00N, others - 0N0, and still others - put * after the two-digit number.

Table - Emergency numbers of the Big Four mobile operators

To save time and not have to remember in an emergency which substitute number your operator uses, it is better to enter them into your account in advance. phone book. It’s also not worth writing off 112. It's a versatile, memorable combination, affordable for any balance from anywhere where there is a GSM network.

It is important to note that when using landline phone To save time, it is better to dial the unique number of the desired emergency service. The fact is that a single number is not launched in all regions, so there is a possibility that you won’t be able to get through.

WITH technical features the functioning of mobile communication networks of existing and new generations can be found in the book " Mobile communications on the way to 6G."

Free calls to city emergency services (from a mobile phone):

101 - Ministry of Emergency Situations and Fire Department

102 - police

103 - emergency ambulance

104 - gas emergency service

112 - one of the emergency telephones used in the GSM standard

Call 112 Available even when the phone keypad is locked or there is no SIM card!

IN EMERGENCIES, NATURAL DISASTERS, DISASTERS

Firefighters and rescuers 01

MGPS (Moscow City Search and Rescue Service) (24 hours a day) 917-2595, 917-2583

EMERCOM of Russia, operational duty officer (24 hours a day) 926-3738

Rescue service (24/7), all types of assistance 937-9911

Rescue service "Grand-Vympel", city rescue service under the Ministry of Emergency Situations (24 hours a day) 164-3332

Center "Leader" of the Ministry of Emergency Situations of Russia. Conducting high-risk rescue operations. pager 926-3522 ab.840

Moscow Crisis Management Center, duty service (24 hours a day) 995-9999

ASBON (branch of the Ministry of Emergency Situations), emergency opening of door locks of apartments, garages, cars, safes (24 hours a day) 799-8888

Moscow police department for air transport 214-0805

Moscow police department for railway transport 264-6834

Centrospas EMERCOM of the Russian Federation, search and rescue service in Moscow (24 hours a day)
- Central Base 278-9596
- Base No. 2 426-8900, 426-5980
- Base in Zelenograd 531-2000, 531-6666

Department for Civil Defense and Emergency Affairs of the Administrative Districts of Moscow (24 hours a day):
- Eastern JSC 267-4843
- Western JSC 149-2431
- Zelenograd Autonomous District 535-1601
- Northern AO 450-8639
- North-Eastern JSC 281-5920
- North-Western AO 192-8095
- Central JSC 912-5807
- Southern Autonomous District 319-7718
- South-Eastern JSC 350-3862, 175-3550
- South-Western AO 121-9200

IN CHEMICAL, RADIATION, ENVIRONMENTAL POLLUTION

Demercurization of premises and territories. NPP "Ekotrom" (on weekdays from 10-00 to 18-00) 110-0001
Office for Combating Crimes in the Field of Security environment 254-7556
Sanitary and Epidemiological Station (operational duty officer, 24 hours a day) 287-3141
Center "Leader" of the Ministry of Emergency Situations of Russia. Conducting high-risk rescue operations. pager 926-3522 ab.840
Green Peace (weekdays from 10-00 to 18-00) 257-4116

IN FIRE

Firefighters and rescuers 01
Main Directorate of the State Fire Service of the Ministry of Internal Affairs of the Russian Federation 217-2059
Department of the State Fire Service of the Moscow City Internal Affairs Directorate 244-8233

IN EMERGENCIES - UTILITY SERVICES

Mosgaz 04
Mosgaz. Central city gas network control room 917-4316, 917-4525
Moscow City Light. Duty dispatcher (street lighting) 928-8802

IN CRIME AND OFFENSES

Federal Security Service of the Russian Federation (FSB of Russia) 921-0762
Ministry of Taxes and Duties of the Russian Federation 913-0009
Moscow State Traffic Safety Inspectorate 923-3390, 923-4909
Ministry of Internal Affairs of the Russian Federation 237-8551
- Main Directorate for Combating Organized Crime of the Ministry of Internal Affairs of the Russian Federation 204-8815
- Main Directorate of Private Security of the Ministry of Internal Affairs of the Russian Federation 251-4051
- Main Directorate for Ensuring Public Order of the Ministry of Internal Affairs of the Russian Federation 239-6428
- Central Internal Affairs Directorate of the Moscow Region 222-4801

Territorial divisions of the Internal Affairs Directorate of the administrative districts of Moscow (duty units):

Department of Internal Affairs of the Central Administrative District (B. Polyanka st., 7/10, building 2) 953-2967
Department of Internal Affairs of the North-Eastern Autonomous District (Veshnih Vod St., 10, building 3) 183-0101
Department of Internal Affairs of the Eastern Autonomous District (5th Parkovaya St., 38/13) 965-1401
Department of Internal Affairs of the South-Eastern Autonomous District (Sormovsky Ave., 13, building 2) 919-1962
Department of Internal Affairs of the Southern Autonomous District (Kashirskoe Shosse, 30) 324-8802
Department of Internal Affairs of the Western Administrative District (2nd Mosfilmovsky lane, 8) 147-4220
Internal Affairs Directorate of the Northern Administrative District (Admiral Makarova St., 23, building 1) 452-4945

EMERGENCY CARE AND HOSPITALIZATION

Scientific and Practical Center for Emergency medical care(round the clock). Emergency call in case of accidents, explosions, emergencies 924-8138, 924-8110
Institute named after Sklifosovsky, emergency department (24 hours a day) 280-9360, 280-4154, 929-1009
Hospitalization, transportation of women in labor and gynecological patients (24 hours a day) 684-0026
Ambulance and emergency care, hospitalization (paid, 24 hours a day). Medexpress 401-5470
City Center for Emergency Psychological Assistance (9-00 - 20-00) 924-6001

DEPARTMENTS OF 24-HOUR MEDICAL CARE FOR CHILDREN AT HOME

Eastern Administrative District
P-ki No. 5, 85 (Matrosskaya Tishina St., 14) 268-7002
P-ki No. 7, 14, 17, 21, 31, 66, 95, 137, 196 (Stary Gai st., 3) 375-8374
P-ki No. 9, 20, 52, 83, 122, 175 (Pervomaiskaya St., 10, building A) 367-0372
P-ki No. 16, 28, 29, 60, 65 (Open highway, 24) 167-6070

Western Administrative District
P-ki No. 30, 199 (Poklonnaya St., 8, building 2) 249-1054
P-ki No. 47, 57, 67, 88, 119, 131 (Ramenki St., 21a) 931-8655
P-ki No. 50, 73, 128, 130 (Pivchenkova St., 10a) 144-7516
P-ki No. 51, 64, 89 (Artamonova St., 6) 449-3800
P-ki No. 124, 132, 144 (Novoorlovskaya st., 2, building 1) 733-5385

Northern Administrative District
P-ki No. 15, 68, 77, 86 (Dubninskaya st., 40, building 3) 485-2192
P-ki No. 22, 37, 45, 87, 133 (Petrozavodskaya st., 26B) 451-3012
P-ki No. 76, 79, 193 (Deguninskaya St., 8a) 489-1594

North-Eastern Administrative District
P-ki No. 8, 11, 26, 75, 102, 125 (Kostromskaya st., 14) 901-1044
P-ki No. 9, 96, 99, 126, 126 branch (Kasatkina st., 7) 283-2601
P-ki No. 24, 44, 75, 110 (Yablochkovaul., 33) 210-8922, 210-3097
Post office No. 55, 113 (Staroalekseevskaya st., 18) 287-0688

Northwestern Administrative District
P-ki No. 4, 78, 94, 219 (Meshcheryakova St., 4, building 2) 491-7766
P-ki No. 6, 12, 33, 36, 74 (General Karbysheva Blvd., 3) 199-5987
P-ki No. 58, 109 (Tvardovskogo st., 5, building 4) 750-5354
P-ki No. 140, 141 (Mitinskaya st., 34,) 751-1505

Central Administrative District
P-ki No. 13, 27, 139 (Antonova-Ovseenko St., 8) 256-0271
P-ki No. 18, 100, 104 (Sibirsky Prospect, 1) 270-9590
Post office No. 34, 34 branch, 117 (B. Kozlovsky lane, 9) 207-0933
P-ki No. 35, 38 (3rd Frunzenskaya St., 6) 242-1888
P-ki No. 32, 113 (Fadeeva St., 8) 250-4254

South-Eastern Administrative District
P-ki No. 61, 101, 115 (2nd Sinichkina St., 6) 361-1210
P-ki No. 12, 13, 49, 114, 135 (Fedora Poletaeva St., 22) 175-5595
P-ki No. 36, 48, 93, 106, 112, 136, 147 (Artyukhinoy St., 27, building 3) 178-1864
Post office No. 53, 53 branch, 59, 146, 114 (Samarkandsky Blvd., 17, building 2) 376-4138
Post offices No. 13, 49, 114, 142, 143 (Aviakonstruktora Milya St., 5, building 1) 705-0342

Southwestern Administrative District
P-ki No. 10, 41, 46, 63, 80, 81, 134, 205 (Ak. Pilyugina St., 26, building 5) 132-7906
P-ki No. 56, 62, 69, 72 (Vinokurova St., 14) 126-8673
P-ki No. 97, 103, 111, 203 (Golubinskaya st., 21, building 2) 421-2900

Southern Administrative District
P-ki No. 1, 61, 101 (Kolomenskaya embankment, 14, building 2) 115-2486
P-ki No. 2, 3, 70, 92, 98, 129, 208 (Dorozhnaya st., 26) 382-8210
P-ki No. 12, 23, 66, 82, 91, 127, 210 (Kashirskoe highway, 57, building 1) 344-8966
P-ki No. 23, 40, 82, 91, 116 (Timurovskaya st., 3) 327-0315
P-ki No. 25, 108 (Leninsky Prospekt, 16) 952-5245
P-ki No. 66, 107, 121 (Eletskaya st., 35, building 1) 399-5097

IN ILLEGAL ACTIONS OF REPRESENTATIVES OF POWER STRUCTURES

Reception room of the FSB of the Russian Federation 924-3158
Prosecutor's Office of the Russian Federation 928-7061
Military commissariat 924-7788

COPY PHONES

Emergency psychological assistance - trust service. Anonymous, free (24/7). 205-0550
Center for psychological assistance to women "Yaroslavna". Free, anonymous (Tuesday to Thursday from 10-00 to 18-00). Psychological support group for women with family problems. 282-8450
“Sisters” Center for Assistance to Victims of Sexual Violence. For free. Anonymous phone trust, psychological assistance, legal and medical information(daily, except Saturday, Sunday from 10-00 to 20-00). 901-0201
Addiction helpline of the Moscow Health Committee (from 10-00 to 18-00) 249-8646
Department of psychological assistance of the Association of Young Disabled People. Anonymously. Free psychological consultations (Tuesdays and Fridays from 12-00 to 18-00). 283-5901
Psychological, medical and social center "OZON" for children subjected to cruelty and violence. Anonymous, free (daily, except Saturday and Sunday from 9-00 to 17-00). 265-0118
Phone number for the prevention of drug addiction among minors 201-7691

IN THE EVENT OF HUMAN RIGHTS VIOLATIONS

Protecting the rights of parents whose children died in the army in peacetime. Mother's Right Foundation 206-0581
Opposition to the use of the death penalty and torture. Society “Right to Life and Civic Dignity” 206-8589

MINISTRY OF COMMUNICATIONS AND MASS COMMUNICATIONS OF THE RUSSIAN FEDERATION
(MINCOMCOMVIAZ OF RUSSIA)

ORDER

20.11.2013 №360

About making changes to Russian system and numbering plan approved by order of the Ministry information technologies and communications Russian Federation dated November 17, 2006 No. 1422

In accordance with Part 3 of Article 26 of the Federal Law of July 7, 2003 No. 126-FZ “On Communications” (Collection of Legislation of the Russian Federation, 2003, No. 28, Art. 2895; No. 52, Art. 5038; 2004, No. 35, Art. 3607; Art. 2005, Art. 1752; Art. 636; Art. 3431; 1, art. 8; 2008, no. 1941; 2010, no. 705; Art. 3408; Art. 2011; Art. 901; Art. 3535; 4284, Art. 4590; Art. 4333; Art. 7351; ; 2013, No. 19, Art. 2326; No. 27, Art. 3450), as well as subparagraph 5.2.10 of the Regulations on the Ministry of Communications and Mass Communications of the Russian Federation, approved by Decree of the Government of the Russian Federation of June 2, 2008 No. 418 (Collection of Legislation Russian Federation, 2008, art. 4825; 2009, art. 378; 2010, No. 13, Art. 1502; No. 26, art. 3350; No. 30, art. 4099; No. 31, art. 4251; 2011, No. 2, art. 338; No. 3, art. 542; No. 6, art. 888; No. 14, art. 1935; No. 21, art. 2965; No. 44, art. 6272; No. 49, art. 7283; 2012, No. 20, art. 2540; No. 37, art. 5001; No. 39, art. 5270; No. 46, art. 6347; 2013, No. 13, Art. 1568; No. 33, art. 4386),

I ORDER:

1. Introduce into the Russian system and numbering plan approved by order of the Ministry of Information Technologies and Communications of the Russian Federation dated November 17, 2006 No. 142 “On approval and implementation of the Russian system and numbering plan” (registered with the Ministry of Justice of the Russian Federation on December 8, 2006 , registration No. 8572) as amended by orders of the Ministry of Communications and Mass Communications of the Russian Federation dated December 29, 2008 No. 118 “On amendments to the order of the Ministry of Information Technologies and Communications of the Russian Federation dated November 17, 2006 No. 142” (registered with the Ministry of Justice of the Russian Federation February 2, 2009, registration No. 13237), dated July 15, 2011 No. 187 “On amendments to the order of the Ministry of Information Technologies and Communications of the Russian Federation dated November 17, 2006 No. 142” (registered with the Ministry of Justice of the Russian Federation on August 17, 2011, registration No. 21646) and dated June 15, 2012 No. 158 “On introducing changes to the Russian system and numbering plan, approved by order of the Ministry of Information Technologies and Communications of the Russian Federation dated November 17, 2006 No. 142” (registered with the Ministry of Justice of the Russian Federation on July 6, 2012 , registration No. 24829), the following changes:

a) paragraph 32 shall be supplemented with the words “as well as the numbers of the relevant emergency operational services: “101”, “102”, “103”, “104.”;

b) paragraph 32 1 should be stated as follows:

"32. 1 For access of subscribers and users of mobile and fixed telephone services:

To telephone line“Child in danger” single numbers “121”, “123” are used;

to a unified citizen support service for consultations when receiving state and municipal services in in electronic format a single number “115” is used.”;

c) paragraph 46 should be supplemented with the following paragraph:

“Number format for access to the corresponding emergency operational services: “101”, “102”, “103”, “104.”;

d) in paragraph 1 of Table No. 3 to the Russian Numbering Plan in the column “Value of the DEF code”, replace the numbers “970-979” with the numbers “972-979”;

e) in paragraph 12 of Table No. 4 to the Russian Numbering Plan, the column “Name of telecommunication services” should be stated as follows: “Access to telematic communication services”;

f) in paragraph 13 of Table No. 4 to the Russian Numbering Plan, the column “Name of telecommunication service” should be stated as follows: “Access to communication services for data transmission”;

g) in Table No. 7 to the Russian Numbering Plan, paragraphs 1 and 2 should be stated as follows:

h) in paragraph 3 of Table No. 7 to the Russian Numbering Plan in line “122”, the column “Assignment of a range of numbers for access and service numbers” should be stated as follows: “Reserve”.

2. Send this order for state registration to the Ministry of Justice of the Russian Federation.

Minister N.A. Nikiforov

A single emergency number is starting to work in Russia. Now you can call the police, fire department and ambulance by calling 112. The innovation has already been appreciated in Tatarstan, Kursk and Astrakhan regions.

On August 12, amendments to federal legislation come into force. Now the 112 emergency system has been approved at the state level. Regions have more authority to create such a service.

The Kursk region became an experimental platform for the introduction of a telephone rescue service. Back in 2008, a special center appeared here where they do more than just process information. During a call, an employee of the unified dispatch service draws up a card for the caller: indicates the nature of the call, writes what is happening. At this moment, the operator also needs to be a psychologist.

“It’s always difficult to work with people. People call differently. Everyone’s psyche is different. You try to make the person calm down,” admits Elena Fomenko, senior dispatcher of Service 112.

A person who calls Service 112 most often needs urgent help. Many are on the verge of life and death. The specialist must immediately decide which services to call for help. The main thing is not to lose the call, dispatchers say. Do not let the subscriber panic and hang up.

The number "112" is not random. An analogue of the European emergency system. These figures are familiar to residents of many countries. The European Union began introducing the system back in 1998. One of the inventions is the ability to make not only calls, but also send SMS asking for help. In Russia they are currently working on this.

“The system provides the ability to receive SMS by number “112”. This technology It’s currently in the development stage,” says Sergei Mogilnikov, Deputy Head of the Information Technology and Communications Department of the Russian Ministry of Emergency Situations.

This service has already been successfully launched in Tatarstan. During this time, all guests could write and call the international standard emergency service. Regions of Russia, at their discretion, are allowed to introduce foreign languages ​​and languages ​​of their territory.

"The subjects of the Russian Federation themselves determine on which foreign languages receive calls,” confirms Mogilnikov.

"Rescue Service 911" is the largest and, perhaps, the most famous in the world. The famous three digits in the USA appeared in the middle of the 20th century. For more than 50 years, experts have been creating unified system response. Today this number is familiar even to young Americans. Television commercials are being made about how to use the system. They are not adults, but toys. This way the child remembers information better.

The rescue service in Russia is still only gaining an audience. Where the number "112" is already available, thousands of lives have been saved. The response time of operational services was reduced by 2.5 times. The chronicle of the Ministry of Emergency Situations of the Russian Federation speaks eloquently about the statistics. In the winter of 2013, during a traffic jam on the Don highway. There was a pregnant girl in the car. A cell phone call turned out to be the last hope.

In those regions of Russia where the service already operates, according to statistics, residents most often call when they need medical help. Another part of the calls comes from reports of road accidents. There are also false calls. If you call the number "112" in Moscow, the system will work like a switchboard. You will be offered the opportunity to connect with other operational services.

It is planned to launch System 112 in all regions of Russia by 2017. It is impossible to create a high-quality rescue service without the interaction of departments, including the Ministry of Internal Affairs, the Ministry of Health and the Ministry of Regional Development, experts are sure. Wherein, main question— financing. After all, in Europe and the USA millions of dollars are spent on emergency services. At the same time, reminding: any saved human life is priceless.

Cellular communications are developing rapidly, everything more people refuse stationary wired phones, moving to mobile devices communications. Mobile phone is the most common means of communication. In an emergency, it can save lives. But, if you need to call an ambulance from a mobile phone, do not rely on the two-digit number 03 memorized from childhood. Currently mobile connection emergency services are contacted via three-digit numbers.

This publication will tell you how to call an ambulance with cell phone how to dial a number correctly various operators cellular communications: MTS, Megafon, Tele2, U-tel, Beeline, Motiv and Skylink.

How to call an ambulance from a cell phone through the unified rescue service: number “112”

Now calling an ambulance from a mobile phone using 03 is impossible, because GSM standards do not support double-digit numbers. In Russia there is a single rescue service, which you can call by dialing “112”. It is supported by both cellular operators and landline phones. The combination of numbers 112 makes it possible to quickly reach an operator, who, in turn, will redirect the call to the rescue area closest to the victim.

What if the phone does not have a SIM card or is it locked by a SIM card? What to do then? Don't know how to dial an ambulance number? Everything is very simple, dial 112- they will answer you! This is a very big plus of the unified rescue service. This number is valid not only on the territory of the Russian Federation: regardless of the place of registration and residence of the subscriber, it is also valid in all countries that are members of the European Union.

Emergency calls from mobile operators

I provide complete emergency dial numbers of leading cellular operators, taken from official sources.

Ambulance phone number: how to call an ambulance from a cell/mobile phone

Calling emergency services from the mobile operator MTS

• 101 - Emergency rescue service.
• 102 - Police.
• 103 - Ambulance.
• 104 - Gas service.

Beeline emergency numbers

• 101 - Fire protection.
• 102 - Police.
• 103 - Ambulance.
• 104 - Emergency gas service.

Emergency call numbers of mobile operator Megafon

• 010 - Call the Ministry of Emergency Situations, the fire department.
• 020 - Call the police.
• 030 - Call an ambulance.
• 040 - Call emergency gas service.

Rules for dialing emergency telephone numbers from the Tele2 operator

Tele 2 numbers may vary depending on the service region.

• 01* or 010 or 101 - Rescue service, fire service.
• 02* or 020 or 102 - Police Service, Anti-Terror Service.
• 03* or 030 or 103 - Emergency medical service.
• 04* or 040 or 104 - Emergency gas network service.

Remember that calls to these numbers are free.

In a shock situation, when you need an emergency ambulance call to the scene, if you have forgotten how to dial the correct number from your cellular operator, memorize one single number 112 - telephone Unified Service salvation. When you call the answering machine, you will be given voice instructions for further actions.

You will need to dial the extension number:

• 1 – fire department,
• 2 – police,
• 3 – ambulance,
• 4 – gas.

After which you will be redirected to the appropriate service.

Telephone numbers for calling an ambulance from a mobile phone: call directly

Fast way calling an ambulance from a mobile phone - calling directly, using numbers that are different for each operator. To avoid confusion, always have these numbers at hand and save them in your phone.

Call an ambulance using the numbers depending on mobile operator you can do this:

1. Megafon, MTS, U-tel and Tele2 - dial 030;
2. Beeline - call 003;
3. Motive and Skylink - dial 903.

Is it possible to call an ambulance from a cell phone with a zero balance?

It is unrealistic to constantly monitor your mobile phone account, and funds run out unexpectedly. How to call the rescue service if you have a zero or negative balance? Often a person’s life depends on how quickly a doctor arrives. If you find yourself in a tragic situation or next to a person who is feeling unwell, feel free to dial the numbers 1-1-2 and follow the prompts of the dispatcher or system. The call is free for all operators registered in Russia. Failure to comply with the law is punishable by strict administrative measures.

Call emergency service 112 is possible even if there are no funds in the account, the SIM card is lost or blocked. With a minimum network level, dial the combination 911, and then select option 3 in the answering system, after which you will be connected to the operator. Single phone emergency rescue service operates throughout the Russian Federation. When you call the doctors, explain the current situation clearly and accurately indicate your location so that the emergency team can quickly get to the bottom of the problem.

After the conversation, the doctor must inform that the call has been accepted and indicate the time of the call. If a medical professional refuses to accept an application, for example, because of the person’s age or for another reason, then feel free to call the police, since a paramedic falls under Art. 124. Criminal Code of the Russian Federation. Failure to provide assistance to a patient entails appropriate punishment by the medical worker.

Video: how to dial an ambulance from a cell phone