How to understand an unsuccessful attempt to deliver a registered letter. Meaning of the word unsuccessful. Wrong delivery address

judge Alabuzheva S.V. case no.

Solution

Supreme Court Judge Udmurt Republic Zakharchuk O.V., having considered in open court on May 30, 2016 the complaint of defender Brusko I.E. – Vinogradova I.V. on the decision of the judge of the Pervomaisky District Court of the Republic dated DD.MM.YYYY, by which the decision of the Deputy Head of U.F. Antimonopoly Service of Russia for SD dated DD.MM.YYYY was left unchanged, the complaint of Brusko I.E. was not satisfied,

installed:

by a resolution of the Deputy Head of the U.F. Antimonopoly Service of Russia for SD Angolenko A.V. from DD.MM.YYYY official – director of ANT LLC Brusko I.E. brought to administrative responsibility under Part 2 of Art. RF, with the imposition of punishment in the form of an administrative fine in the amount

Having disagreed with the act adopted in the case, Brusko I.E. filed a complaint with the district court.

The judge made the above decision.

Defender Brusko I.E. filed a complaint with the Supreme Court of the Republic of Uzbekistan against the ruling and decision taken in the case, asking them to cancel them and terminate the proceedings. In support of the complaint, he argues that Brusko I.E. was not notified of the time and place of drawing up the protocol on the administrative offense. In addition, control over compliance with the pricing procedure in the organization should have been carried out by O.A. Larin, since such a responsibility was assigned to him. In addition, a petition was attached to the complaint to restore the deadline for filing it.

Brusko I.E. did not appear at the court hearing, his defense lawyer I.V. Vinogradova At the court hearing, she supported the arguments of the complaint.

Representative of U.F. Antimonopoly Service for SD Delmukhametov A.R. at the court hearing did not agree with the arguments of the complaint.

Having studied the case materials, checked the arguments of the complaint, and the response to the complaint submitted by an official of the administrative body, I come to the following conclusions.

From the case materials it follows that a copy of the decision of the district court judge was received by Brusko’s defense attorney I.E. DD.MM.YYYY, this complaint was filed DD.MM.YYYY, that is, within the established period for its filing; accordingly, the petition to restore the period for appealing the judge’s decision cannot be satisfied, since it was filed prematurely.

Based on the provisions of Part 1 of the Article of the Russian Federation, ensuring legality when applying administrative coercive measures presupposes not only the existence of legal grounds for applying administrative punishment, but also compliance with the procedure established by law for bringing a person to administrative responsibility.

According to Part 4.1 of the Article of the Russian Federation in case of failure to appear individual, or the legal representative of an individual, or the legal representative legal entity, in respect of whom proceedings for an administrative offense are being conducted, if they are notified in the prescribed manner, a protocol on the administrative offense is drawn up in their absence. A copy of the protocol on an administrative offense is sent to the person in respect of whom it was drawn up within three days from the date of drawing up the said protocol.

According to Art. Section IV. Proceedings in cases of administrative offenses > Chapter 25. Participants in proceedings in cases of administrative offenses, their rights and obligations > Article 25.15. Notification of persons participating in proceedings regarding an administrative offense" target="_blank">25.15 of the Code of Administrative Offenses of the Russian Federation, persons participating in proceedings regarding an administrative offense are notified or summoned to the court, body or official in whose proceedings the case is pending , by registered mail with acknowledgment of receipt, by summons with acknowledgment of delivery, by telephone message or telegram, by fax or using other means of communication and delivery that ensure that the notice or call is recorded and delivered to the addressee. Notices addressed to citizens, including. individual entrepreneurs, are sent to their place of residence.

As can be seen from the case materials, Brusko I.E. was notified of the time and place of drawing up a protocol on an administrative offense on DD.MM.YYYY, by registered mail. The letter was transferred to the postal organization DD.MM.YYYY.

DD.MM.YYYY the postman attempted to deliver registered letter Brusko I.E., however, the addressee was temporarily absent from his residence address. DD.MM.YYYY the letter was delivered to the addressee.

Thus, Brusko I.E. received notification of the time and place of drawing up a protocol on an administrative offense after drawing up this protocol.

Assessing the relevant argument, the district court judge pointed out that Brusko I.E. was notified of the time and place of drawing up the protocol, since according to the Russian Post website, information was received about the absence of the addressee at the place of residence (registration).

We cannot agree with this conclusion. General rules for the reception and delivery of domestic registrants postal items in postal facilities of the FSUE "Russian Post" and their structural divisions are established by the Order of the FSUE "Russian Post" dated DD.MM.YYYY N 114-p "On approval of the Procedure" (hereinafter referred to as the Procedure).

According to clause 20.2 of the Procedure, RPO (registered mail items) are delivered to the addresses indicated on them (except for defective mail items and RPO with an inventory of the contents) or issued at postal facilities. Delivery to the address indicated on the postal item includes postal items and delivery notices of the “Registered” category.

In accordance with clause 20.12 of the Procedure, if it is impossible to deliver a registered mail item delivered to the address indicated on the RPO, notice f. 22 is lowered into the cell of the subscriber mailbox, post office boxes, mailbox of the strong point. At the same time, on the invoice the name f. 16 in the column “Special notes” the reason for non-delivery is entered and a note is made: “Notified op. in the mailbox” (date, time), which is signed by the employee who made the delivery.

In case of an unsuccessful attempt to deliver registered written correspondence (registered postal cards, registered letters), as well as after delivery of primary notices to the addressee (for letters and parcels with declared value that are not subject to delivery, parcels), write out a duplicate notice f. 22 for items, in which to mark “Unsuccessful delivery attempt”, date, time of delivery, signature of the postman and indicate the reason.

It follows from clause 20.15 of the Procedure that undelivered RPOs returned to the OPS by the postman are transferred for storage. RPO storage is carried out at the post office for a month (30 calendar days from the date of receipt of the postal item at the post office).

According to clause 20.17 of the Procedure, if recipients fail to appear for RPO within 5 working days (for RPO of the “Judicial” category, within 3 working days) after delivery of the initial notices f. 22 secondary notices f. are delivered to them and handed over against receipt. 22-v. On the reverse side of the RPO or accompanying address for the parcel, a mark is made on the date and time of issue of the secondary notice, which is signed by the postal worker.

In accordance with clause 21.1 of the Procedure, after the expiration of the established storage period, RPOs not received by recipients are returned to the return address indicated on the postal item, and in its absence, they are transferred to the number of unclaimed items together with a label f. 20.

Thus, FSUE Russian Post provides a procedure for delivering registered letters to addressees, which is divided into several stages aimed at successfully delivering postal correspondence to addressees.

From the case materials it follows that the letter sent to Brusko I.E. was initially delivered to the addressee (in accordance with clause 20.12 of the Procedure), but the attempt at delivery was unsuccessful due to the temporary absence of the addressee. Subsequently, the mail was successfully sent and the letter was delivered to the addressee.

Under such circumstances, the conclusion of the official of the administrative body and the judge of the district court that Brusko I.E. was notified of the time and place of drawing up the protocol, since, according to the Russian Post website, information was received about the absence of the addressee at the place of residence (registration), it is premature, since the procedure for sending the postal item was not completed at the time of the initial attempt to deliver it. Evasion Brusko I.E. from receiving postal correspondence is not considered.

From para. 3 clause 4 of the Resolution of the Plenum of the Supreme Court of the Russian Federation dated DD.MM.YYYY No. it follows that such shortcomings of the protocol as drawing up a protocol in the absence of the person against whom the case of an administrative offense was initiated, if this person was properly informed about the time and place of its preparation, but it did not appear on time and did not notify the reasons for failure to appear, or the reasons for failure to appear were considered disrespectful.

Meanwhile, in the framework of the case under consideration, Brusko I.E. was not properly notified of the time and place of drawing up the protocol on the administrative offense; accordingly, this shortcoming of the protocol on the administrative offense is significant.

The procedure for the proceedings in the case of an administrative offense was violated, since the drawing up of a protocol on an administrative offense in the absence of I.E. Brusko, who was not notified of the place and time of its preparation, does not meet the requirements of the article of the Russian Federation and entailed a violation of the rights of I.E. Brusko. for protection.

The said protocol on an administrative offense should be declared illegal.

Based on the provisions of Art. and parts 1, 2 art. In the Russian Federation, the absence of a protocol on an administrative offense in the case does not allow the proceedings in the case of an administrative offense to be completed with a resolution imposing an administrative penalty; other evidence is not sufficient to establish the guilt of a person in committing an offense.

Under such circumstances, the acts taken in the case are subject to cancellation.

In accordance with clause 3, part 1, art. of the Russian Federation, if the circumstances on the basis of which the decision was made are not proven, a decision is made to cancel the decision and terminate the proceedings.

Based on the above, guided by art. Art. - Section IV. Proceedings in cases of administrative offenses > Chapter 30. Review of resolutions and decisions in cases of administrative offenses > Article 30.9. Review of the decision made on a complaint against a decision in a case of an administrative offense" target="_blank">30.9 Code of Administrative Offenses of the Russian Federation, judge

decided:

the complaint of the defender Brusko I.E. – Vinogradova I.V. to satisfy.

Resolution of the Deputy Head of the U.F. Antimonopoly Service of Russia for SD Angolenko A.V. from DD.MM.YYYY and the decision of the judge of the Pervomaisky District Court of the Republic from DD.MM.YYYY in the case of an administrative offense under Part 2 of Art. RF in relation to Brusko I.E. cancel, proceedings in the case of an administrative offense are terminated.

Judge O.V. Zakharchuk

Today, anyone can track their mail sent by Russian Post. For this, there are special services that can clearly indicate where the package is currently located and what is happening to it. But if most of the statuses are more or less clear to the respondent, then one raises constant questions. What does "Failed delivery attempt" mean? Russian Post tried to deliver it, but failed? What is the reason that the shipment was not transferred to the recipient? Who is to blame for this and how to solve the problem?

Unsuccessful attempt

Of course, it’s a shame when the long-awaited package, the movement of which you have jealously monitored throughout the journey, does not immediately fall into your hands, but passes this stage. First, it’s worth understanding what “Unsuccessful delivery attempt” means. "Russian Post" marks with this status those items that, logically, should have been transferred to the addressee, but for some reason this did not happen. Some people expecting an important package begin to panic when they see these words. However, there is no particular reason for concern. It's really just unsuccessful attempt delivery, which means: Russian Post delivered the parcel safe and sound, all that remains is to confirm your right to pick it up.

Reasons for failure

To understand why your purchase from the store or gifts from relatives is still not with you, the explanations for the status “Unsuccessful delivery attempt” will help. What does "Opt Out" mean? What about “Incomplete address”? Let's figure it out.

Explanations for the status “Unsuccessful delivery attempt”

An explanation of the status is indicated next to it if you are tracking the shipment on the Russian Post website. IN mobile applications You can also see clarification of information. True, they do not always correspond to the truth, but here the culprit is more likely human factor, and not the system itself.

"Temporary absence of the recepient"

What does “Unsuccessful delivery attempt” mean (“Russian Post” clarifies: “Temporary absence of the addressee”)? What is the reason for the appearance of such an inscription? The package was delivered to your home, but you were not there. A common situation for those who work daily at the same time as the postman. The explanation in this case may also look like: “No addressee.” Your shipment was returned back to the department, where you can receive it even without notification. Just provide the tracking number to the operator, they will find the parcel and give it to you.

Some recipients complain that they deliberately don’t leave the house during the day so as not to miss the postman’s visit, and still see such an inscription next to their track code. Most likely, no one delivered the parcel in this case. Call your post office, explain the situation and arrange delivery to certain time. This way, you will have a better chance that the postal worker will not neglect his direct duties, and the parcel will finally reach the address.

“The addressee will pick up the shipment himself”

Most often, this means that post office representatives have agreed with you over the phone that you will come to the post office to pick up your parcel. If no one has contacted you about this, but this is the status, call the operator and clarify the situation.

In some departments, this status is assigned to all parcels by default. Especially if the postmen practice paid delivery to the door, and you did not order such a service.

What does it mean “Unsuccessful delivery attempt at the post office due to technical reasons”

If at the moment when you came to pick up your parcel, the power was turned off in the post office, or the operator’s computer froze, and they did not give it to you, then the note “Due to technical reasons” will appear opposite the status. What does it mean - an unsuccessful attempt at delivery by mail. Then it all depends on what you come to in dialogue with the branch representative. Either the shipment will be delivered to your home, or you will need to choose a time for your visit again.

"Refusal to receive"

Have you changed your mind about receiving the parcel? If you do not claim it within a certain time, it will go back to the sender. In this case, he will have to pay for the departure route in both directions.

This is justified in the case of online stores with intrusive marketing: they send you products quarterly (sometimes even of your own choice), and you simply buy them back. A few packages sent back may prompt project management to remove your address from their database.

As for honest cash-on-delivery companies, if the buyer refuses to pay and receive the goods, they can add you to the “black list of dishonest customers,” which is common to most stores in the country. And subsequently, when placing a new order in any of them, you may be required to pay in advance or be refused service altogether.

“Delivery delayed at the request of the addressee”

Have you informed the postman that a parcel will arrive at your address, but you will be away at that time? Or maybe the department called about a shipment and you asked the employees to wait until you could come? There are different situations: a business trip, vacation or illness can prevent the recipient from receiving his parcel. In this case, postal workers can hold it until your visit, without sending it back as unclaimed.

Is it necessary to somehow prove that the reason for your absence is valid? In the vast majority of cases this is not required. It is enough to verbally describe the situation to the post office employee. Typically, operators meet the client halfway in such situations, stipulating dates on which he can pick up the parcel.

"Incomplete/inaccurate address"

What does “Unsuccessful delivery attempt” mean (“Russian Post” clarifies: “Incomplete address”)? What does this status mean? If the address indicated on the parcel is incorrect or does not contain all the necessary information, then it may be delayed at the department. It is possible that the inscription with your details was damaged during transportation or is illegible. A call or visit to the branch should solve this problem: explain that the package with the track number is yours, it comes from somewhere, and you are really looking forward to it.

In addition to the indicated reasons for failures during delivery, Russian Post uses the following as an explanation:

• circumstances of force majeure ( natural disasters, force majeure);
• the addressee has left (there is no person with such data in the house or apartment);
• different.

What then?

What does “Unsuccessful delivery attempt” mean to the recipient? "Russian Post" predicts any specific development of further events? What happens after the undelivered item is returned to the department? Various options are possible. Either it will wait for you and be handed over, or it will be sent back.

Often after such a “failure” the parcel is sent for sorting. This should not scare you: having arrived back with a bunch of others, your box again needs to be sent to the right department, to a certain postman. In addition, sorting does not necessarily take place in a huge hangar filled to the brim with bags. In this case, most likely, these are just a couple of bags that will be sorted right in your department.

Track code tracking is very convenient opportunity for someone who sends or receives parcels. At any point in time, you can check at what stage the delivery is at, whether everything is in order with the weight (if it has changed). Having an idea of ​​what “Failed delivery attempt” means, you can solve the problem without unnecessary nerves. In most cases it is enough phone call to the operator so that the status of your shipment changes again to “Awaiting delivery.”

unsuccessful

unsuccessful, unsuccessful; unsuccessful, unsuccessful, unsuccessful.

Accompanied, ending in failure. Bad start. Unsuccessful attempts. The hunt was unsuccessful: the wolves broke through the raid. L. Tolstoy. To jump unsuccessfully (adv.).

Unsatisfactory, poorly successful. Bad drawing. Bad answer. But Leila laughed unsuccessfully at the speeches. Pushkin.

Not fit for purpose, inept, bad. Unlucky defender. Unsuccessful lecturer.

Explanatory dictionary of the Russian language. S.I.Ozhegov, N.Yu.Shvedova.

unsuccessful

Aya, oh; -chen, -chna.

Ended in failure. Unsuccessful hunt.

Unsatisfactory, bad. Bad photo. Unsuccessful candidate. Life turned out poorly (adv.).

noun failure, -i, f.

New explanatory dictionary of the Russian language, T. F. Efremova.

unsuccessful

Ended in failure; unsuccessful.

Unsatisfactory, poorly made.

Not fit for purpose, unlucky.

Examples of the use of the word unsuccessful in literature.

Back in April last year, when Abwehr men Bonhoeffer and Dohnanyi were arrested, it became known about unsuccessful an attempt to assassinate the Fuhrer, undertaken shortly before in Smolensk.

The grandfather was surprised to learn that he had been deceived by none other than his imaginary friend, as it turned out, Augustus, but came to the conclusion that Livia had seduced him and he could not resist her beauty, and perhaps Augustus still had it in for him a tooth for what was once nominated in the Senate unsuccessful proposal to reward the killers of Julius Caesar.

The annoyed Agesilaus sailed, indignant at the Thebans and at the same time greatly embarrassed by this omen, thinking that now the campaign would be for him unsuccessful and he will not accomplish what he has planned.

Franz Putrament was not sent to the gallows, but he was allowed to spend time with his daughter, and then he sent both of them to Adan - all this struck the imagination of both us and our enemies much more than the simple fact of capture could have had an effect on its own unsuccessful policy.

Alcibiades, who was nearby, learned about such frivolity and did not remain indifferent to it: he rode up on horseback and began to convince the strategists that they unsuccessful chose a place to anchor - after all, there are no harbors or cities along the entire coast, and food has to be delivered from afar, from Sest - and that in vain they turn a blind eye to how their sailors, having landed on land, scatter and scatter in all directions, when, opposite, a huge fleet is anchored, accustomed to autocratic commands and their unquestioning implementation.

However, the marriage turned out to be unsuccessful, and soon Almquist, leaving his wife, returned to Stockholm.

It turned out that he was quite unsuccessful began the conversation, having fallen into Cheryaga’s simple trap, and now it was impossible to pretend that you did not admit the guilt of your huckster.

In the next row rode ZIP, furious with anger about unsuccessful slipped the title by the Khan of Bakhchisarai, whose company was the inconsolably sobbing Count Sviblov.

The young lady cut up the chicken with the utmost grace, and asked so distinctly for egg gravy, that poor Briggs, in front of whom this magnificent condiment was placed, shuddered and after unsuccessful trying to hold the naughty sauce spoon in her hand, she again fell into a state of hysterics, bursting into sobs.

It was truly almost a relief for me to move from this forced, painful inaction to energetic measures of a military nature, although they turned out to be unsuccessful according to your results.

Equally idealistic is Betson’s theory, which is so unsuccessful tried to resurrect A. from us.

Then it canceled a proposal to create a wildlife refuge here - and quite unsuccessful, because otherwise the Bushmen could, as before the invasion of strangers, become a natural and integral part of the natural ecosystem.

Welt read the second half of the poem very quietly and sadly, hiding unsuccessful rhymes.

The general idea of ​​Wellhausen's theory, derived for the most part from Astruck, de Vette and Graf, is that the Old Testament was subjected to significant revision, adjustment and unsuccessful imitations of the priest-legislators under Ezra during the time of the second Temple.

He laughed, watching them frolic, biting each other, jumping in the stale grass, he was sad when, it happened, the vicuña fell from the slope and broke its legs or bled to death after unsuccessful childbirth

The ability to track parcels at all stages of the journey is a great advantage and peace of mind for those who like to shop on AliExpress. However, not all statuses are understandable to the recipient, and some cause anxiety and panic. This material will tell you about one of these cases, namely about the status “Unsuccessful delivery attempt” in tracking Ali. What does this mean and what should I do if I see this message?

What does this status mean?

An unsuccessful delivery attempt in Aliexpress is a shipment status that means it is impossible to transfer the parcel to the recipient due to a number of circumstances. This inscription may appear in Ali’s personal profile, or on the parcel tracking website using the track code.

There are also several variations of this message, including:

• Unsuccessful attempt to deliver the parcel.
• Delivery failed.
• Failed delivery.

Each option is highlighted depending on feedback postal service service, machine translation system.

Reasons for an unsuccessful delivery attempt to Aliexpress

There is no need to worry about the safety of your purchase from the online store - in this case, the parcel almost reached its final destination (your post office), but could not be transferred directly to the recipient. Next, we follow the subparagraphs with approximate definitions of the problem from Russian Post.

temporary absence of the recepient

A trivial situation - you paid courier delivery, which was implemented in your absence. That is, the recipient was not present at the destination of the shipment, and therefore could not sign for receipt.

Result - the courier went back to the office, transferring the relevant information to the system. Solution - call the delivery service, explain the situation, agree on re-receipt at the specified time.

Pickup

Sometimes the status “Unsuccessful delivery attempt” is set when there is a verbal agreement between postal workers and the recipient about a personal visit to the department.

Some divisions of Russian Post even set this item “by default”, ignoring ZK notifications. If there was a call from the post office, we simply go there and pick up the parcel. Otherwise, call contact phone number to clarify the situation.

Technical difficulites

One of the most common reasons for the impossibility of delivery is that at the regional post office there were some difficulties with home delivery and sending a notification of receipt.

A striking example is a power outage, which can cause system failures. The solution is still the same - we call the branch and find out the reasons for the delays, agree on a date and time for convenient delivery / visit to the sending address.

Recipient refusal

This option is relevant if the parcel is overdue at the post office - usually this period is about 1 month. This simply means that a receipt notification was sent to you, but it was ignored. It is recommended to contact the operator immediately - after the expiration of the storage period, the shipment is sent back to the sender's address.

Wrong delivery address

Also not uncommon, given the still glitchy machine translation on AliExpress. Here you have to try - we come to the department in person, with a passport or other identification document.

The main thing is not to swear, calmly explain the situation, since according to the documents, the package with the wrong address technically does not belong to you. Cases of failure in a favorable situation are rare, because we are all human and understand the cost of mistakes.

Postponed at the request of the addressee

If your close relative met the courier/postman at the door and indicated his absence due to a business trip/travel/vacation, the parcel is simply postponed until personal receipt.

Such a request is possible directly even before receipt - before urgent departure, we call the department and ask not to mark the shipment as “unclaimed”, we set a date for independent receipt.

Conclusion

We hope this material helped you understand the statuses “Unsuccessful delivery attempt” and “Unsuccessful delivery attempt” that appear in Aliexpress. Don't panic, you just need to understand the situation a little! On my own behalf, I would also like to add that lately there have been glitches in machine translation on Ali’s built-in tracking service. Therefore, there may be such an option - that your parcel just arrived at the Post Office and you should just go and pick it up.

Russian Post has a service for tracking sent, registered letters and parcels. This service is no longer new, but not everyone knows about it.

Let’s take a closer look at what types of parcels the tracking service applies to, how you can see the “status” of a sent letter or parcel, and what the “unsuccessful delivery” status means.

A letter sent by the addressee can now be tracked online by entering a specific code on the Russian Post website. This is the so-called OP code, it is printed on the check when sending a letter, postal workers always show where it is positioned. It should be noted that this service is applicable only to registered letters; ordinary letters do not have an OR code and their status cannot be determined.

On official page Russian Post has an input line at the top of the screen (right) labeled “track parcel”; OR code data is entered into it. After which you can see where the sent letter or package is now.

There you can see the following positions: the parcel was sent from the sorting center, the parcel arrived at its destination, an unsuccessful attempt to deliver it to the addressee, the parcel left the receiving location.

What does the status of an unsuccessful delivery attempt mean? He has the following definitions.

Unsuccessful delivery destination unavailable– means that when the parcel arrived at the point of delivery, a notice was sent to the addressee at his home address, which indicated the arrival of the parcel. Next, the subscriber must come with an identification document to receive it.

The postman hands over this notice against signature, or leaves it in mailbox. If the subscriber, after receiving the notification, does not appear at the point of delivery within three working days, then the parcel or registered letter acquires the status of an unsuccessful delivery attempt.

Unsuccessful delivery The parcel's shelf life has expired, the notification of receipt is not handed over and left in the mailbox, then within twenty working days the letter lies in the mail awaiting delivery to the addressee.

If the recipient is not announced during this period, the letter or parcel acquires the status of an unsuccessful delivery attempt and is sent back to the sender.

Unsuccessful attempt of delivery, incorrect recipient address, means that the recipient is not registered at this address. An unreadable address or incomplete address will also be indicated in the tracking status of the parcel or letter as an unsuccessful delivery attempt.

Unsuccessful delivery attempt due to force majeure (unforeseen) circumstances. This status can be associated both with the postal service and when attempting to deliver a notice to the recipient.

In such a situation, the sender should find on the Russian Post website the office telephone number of the department where the parcel or letter was received and contact the postal employees to clarify the reasons for these circumstances.

Unsuccessful delivery the recipient has a PO box, means that the recipient accepts notifications about registered letters and parcels to this mailbox. The notice was delivered to the PO Box, but the recipient did not show up to collect the parcel or letter.

Unsuccessful attempt of delivery, no home delivery. If the recipient lives in remote places (towns, remote villages) and postal employees are not able to come to the address.

When sending letters and parcels to such addresses, the sender needs to clarify not only the recipient’s details and residential address, but also mobile number telephone so that postal employees can contact the recipient.

After a parcel or letter arrives at the post office, this parcel or letter remains at the post office for 20 working days with the status of an unsuccessful attempt to deliver a registered letter or parcel. After the specified period, the parcel departs back to the sender's address;

Unsuccessful attempt of delivery, no connection with the client has been established. The status occurs when the parcel arrives at the point of delivery, but upon delivery of the notice, it turns out that the recipient is not at the place of registration during the period of delivery and the subsequent established period of storage of the parcel. The parcel or letter is stored at the point of issue for a specified period and is sent to the sender.

Unsuccessful delivery National holiday. This status can be established when a parcel or registered letter arrives at the point of delivery on a holiday, which also falls on the following weekend.

For this reason, the status of an unsuccessful delivery attempt will be active, after which postal employees will re-delivery the notification to the recipient. If the subscriber does not receive the notice and does not appear within twenty working days, the parcel or registered letter is sent to the sender.

Russian Post has hotline, which is active on weekdays, you can use it to find out the phone number of the post office where the letter or parcel was sent.