The computer does not see photos from the iPhone. Ways to copy photos from iPhone to computer Windows and Mac Photos from iPhone are not displayed on the computer

iPhone users may experience certain technical problems. For example, when connecting a smartphone to computer equipment. There may be several reasons for this. Next, we’ll take a closer look at why the computer doesn’t see photos from the iPhone and what to do about it?

You need to know that photos can be automatically copied to your computer if it is running iCloud Photo Library. It allows you to automatically transfer photos from one device to another. Therefore, you need to open this program to check if you can download photos from your iPhone. In addition, you can send photos to computer equipment using the “my photo stream” function.

Check for updates.

You need to remember that all programs that work with iPhones require regular updates, including iTunes. In this case, the update must be carried out both on the phone and on computer equipment. Only after this can various manipulations be carried out.

Try again.

After all the updates have been completed, you should try again to transfer the photos from your phone to your computer. Next you need to try the following:

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— First you need to take a new photo and prepare it for import.

— On a computer using a Mac, you should try the “image capture” function.

- If this is Windows 8, then you need to select the “import photos” function in the “portable devices” menu.

— For Windows 7, you need to select a similar function in the “portable devices” menu.

We use another computer.

Most users are interested in the question: why doesn’t the computer see photos from the iPhone and what to do about it? You can try another computer. Quite often problems can arise specifically with computer equipment or cables, so it’s worth trying all available options.

— You definitely need to contact support if another computer recognizes your iPhone as a camera.

— You can try updating the software and restarting the computer.

Windows 8, 7 and XP.

To transfer photos to your computer in this case, you need to follow these steps:

— First of all, you need to install iTunes. In addition, you also need to periodically update the program.

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- After this, you need to select the “image import” function.

- To find all imported images you just need to click on the device icon. After this, the DCIM disk folder should open, where all received images from the iPhone will be stored. After this, you can perform various actions with photos.

Transfer photos using iTunes.

Using iTunes, you can transfer photos from your iPhone to your computer. However, this program does not work with photographs. To do this, you need to download iPhoto to your computer. In this case, the program works automatically and is loaded along with the computer. To transfer an image, you just need to select the “import images” function. In addition, you can transfer both all and individual photos. After this, you need to save the photos in the desired folder. Additionally, after moving photos to your computer on your iPhone, you can free up additional space by deleting the images.

How to transfer photos from iPhone to computer via Wi-Fi?

For those who do not have a special cable to connect their iPhone to computer equipment, there is also a wireless connection using Wi-Fi. In addition, it should be noted that experts recommend using only original cables to connect iPhones. Otherwise, problems and failures may occur.

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To connect wirelessly, you first need to synchronize your iPhone and computer using Wi-Fi. To do this you need to do the following:

— First of all, we connect the iPhone to the computer using the original cable. After this, you need to launch iTunes.

— Then you need to check the box next to “synchronization” in the “parameters” block.

— After this, the computer will automatically synchronize with the iPhone. You can also synchronize by phone by going to the “basic” menu. An icon should appear on the phone, which will indicate the presence of synchronization.

— After successful synchronization, you can proceed to various actions, including importing the image to your computer from your iPhone. If problems arise, it is better to contact the service center, where they can answer all important questions.

Video on the topic:

Although modern iOS devices can be used independently of a PC, there are situations when you need to use this option. When the computer does not see the iPhone connected via a cable to the USB port, the problem may be in the drivers for iTunes or other services. Sometimes things are simpler because the cable may have broken or the iPhone was simply connected incorrectly. First you need to find out the cause of the problem in order to correct the situation.

Why doesn't the computer see the iPhone?

The most common answer to the question of why the computer does not see the iPhone is a problem connecting to the iTunes service. Sometimes, to solve this problem, you need to click on the PC connection confirmation on your mobile device. If after this action the PC does not see the iPhone, it is worth checking the functionality of the USB port. Problems may arise due to old versions of programs, applications and drivers for motherboard chipsets. In other cases, consulting a specialist will help to find out the cause of the situation.

Cable breakage

The main reason for the device not connecting to the PC is a faulty or damaged connection cable. Inspect the existing USB cable for damage. There are cases when the contacts inside the wire are damaged (this is difficult to identify visually) and the computer does not see the iPhone. To check, compare the operation of the device with another cable: if the problem is in the accessory, then everything will work out. Have you verified that the cord is damaged? You can solve the problem as follows:

• purchase a new cable;
• try to fix it yourself;
• contact a specialized service center.

iPhone won't connect to computer via USB

The second most common are problems with USB ports: the connection is unstable or the device cannot be detected at all. There may be mechanical damage to the connectors of both the PC and the mobile device itself or their clogging. It is possible that if there is no synchronization, the computer does not see the iPhone: its operating system is outdated. Often there may be a solvable problem with the USB driver. The interaction between the PC and the phone is affected by security programs, which can also prevent the connection.

Error when starting the Apple Mobile Device service

Restarting the mobile device or laptop helps resolve the desynchronization issue. It happens that the PC is unable to start the Apple Mobile Device service. The obstacle may be third-party software or a regular “glitch” that can be corrected by restarting this service. The way to correct incorrect operation is to reinstall, which is done simultaneously with the reinstallation of all iTunes software components.

Why doesn't iTunes see iPhone?

Users of Apple devices constantly encounter problems interacting with their PC. In some cases, iTunes does not work on the computer, in others errors are displayed. Reasons for lack of response may be a faulty cable, USB port, or charger slot. An Apple service status error, old drivers, antivirus blocking, or malware influence occurs. An outdated version of iTunes or the device’s operating system interferes with normal synchronization and, as a result, the computer will not be able to see the iPhone.

Problems with iPhone

A laptop or PC will not be able to recognize the connected device when the iPhone is not working. It may not respond to clicks or touches on the screen, or it may simply turn off. Try to force restart your iPhone. Hold the bottom Volume button (for newer models) or the Home button (for iPhone 6 and below) and the Power button until the “Apple” appears on the display.

On average, this takes about 10 seconds. Otherwise, connect your phone to charge for at least an hour. Typically, the device starts charging within a few minutes. In case of failure, it is worth checking the integrity of the connector, cord and adapter. Parts must be undamaged and clean. After making sure that the charging system is visually in order, but the computer does not see the iPhone, you will have to use the help of a service center.

What to do if the computer does not see the iPhone

Users may encounter an issue where they receive an invalid iPhone response when trying to connect. This often happens due to the Lockdown folder in Apple software files. The fix for this problem is simple. Windows users need to go to the Apple folder in Explorer under Application Data or ProgramData and delete the folder called Lockdown to the trash. After the reboot, iTunes should resume, and the PC will begin to recognize the Apple communicator.

How to connect an iPhone to a computer via USB

Each Apple mobile gadget comes with a connecting cable. It connects an iPhone to a computer via USB using the principle of a flash drive for the purpose of exchanging videos, files, photos and others. In addition, you will need a PC with the latest version of iTunes installed. The disadvantage of this method is the physical attachment to a stationary PC or laptop. The process goes through stages that are important for you to complete:

• connect the USB cable to the device;
• connect to PC;
• Next comes the installation of iTunes (if this program has not been installed previously);
• launching and setting up synchronization.

What to do if iTunes doesn't see iPhone

In cases where the iPhone does not connect to iTunes, you can use the standard set of tips:

• check the integrity of the cable, phone connector, USB;
• allow the connection by clicking OK in the pop-up window on the device screen;
• update drivers, phone or PC OS;
• install the iTunes update or simply restart the program;
• restart Apple Mobile Device;
• Restart your iPhone or PC.

How to reinstall Apple Mobile Device

When Apple Mobile Device Service does not start, it is worth making several attempts to download it again. To do this you need:

• turn off the phone, turn off the iTunes application;
• for Windows OS, write services.msc in the command line;
• in the window that appears, find the service we need and open its properties;
• change the startup type to “Automatic” and stop the service;
• After waiting a little, click the “Run” button;
• Restart your computer and reconnect your iPhone via USB by opening iTunes.

If there is no solution to the problem, you will have to install this software component again. Removing and reinstalling Apple Mobile Device Service involves simultaneously removing and reinstalling all iTunes items. In the Program Files section, search for and delete the iTunes, iPod, Bonjour folders. In the Apple folder, Common Files section, delete Apple Application Support, Mobile Device Support, CoreFP. Then download the new installation file from the Internet and follow the simple instructions on how to connect your iPhone to your computer to restore operation.

What to do if the computer does not see the iPhone as a removable drive

The main reasons why an iPhone is not detected as a flash drive (removable disk) are the following problems:

• USB connection failure;
• problems with iTunes components;
• problems with the device.

To correct the situation is real, it is important to find out what was the result of the error. A damaged cable will require replacement. If the USB port is broken, you can use another available one. In case of software problems, restart your device, PC, or reinstall Apple software components through Control Panel. If the tips described above did not help and the laptop does not see the iPhone via USB, it is worth diagnosing the phone at an Apple service center.

Video

Question: Photos are about 4.4 GB and I want to save my photos to MacBook Pro. I connect my iPhone to my MacBook Pro and iPhoto shows that the iPhone 6s is not showing the boot message yet. error in iPhoto - photos are not displayed. I just updated my iPhone to iOS 11, is this a problem? "

Apple Support Community User

Some users have encountered the same problem as the user above - photos on iPhone will not show up on Mac in Photos/iPhoto/Photos when iPhone is connected. This can also happen to users who have just updated to iOS 11 or the latest iOS 12. In this guide, we will show you some simple tips to fix iPhone photos not showing up in iPhoto/Photos on Mac.

iPhone photos are not displayed in Photos/iPhoto, what should I do?

Tip 1: Check if iCloud Photo Library or My Photo Stream is turned on

If you've enabled iCloud settings for Photos on your Mac and iPhone, your photo may have already been imported to your computer, so it's possible that Photos/iPhoto/Photos isn't showing photos from your iPhone.

How do I view iCloud Photo Library options?

Step 1: On Mac: Go to Photos/iPhoto/Photos > Settings > General > iCloud.

Step 2: On an iPhone running iOS 10.3 or later: Go to Settings Your Name > iCloud > Photos. With iOS 10.2 or earlier: Go to Settings > iCloud > Photos.

Tip 2: Best Alternative Photo/iPhoto Tool: Manage and Transfer iPhone Photos with Tenorshare iCareFone

If photos are not showing up on your Mac yet, you can try an alternative tool - Tenorshare iCareFone to transfer your iPhone X/8/7/6s/6/5s photos to Mac. With Tenorshare iCareFone, managing iPhone photos on your Mac/PC will be much easier and faster. You can also transfer photos from iPhone to iPhone or from computer to iPhone without erasing.

Export Photos from iPhone to Mac Instead of iPhoto/Photos:

Step 1: Open Tenorshare iCareFone and connect to your iPhone > Tap Photos.

Step 2. Next, click “Export”. Data export to PC/Mac will begin, first you need to select the desired files and click “Export”. By default, these files are saved to a folder on your hard drive. You can also create a save folder yourself.

iCareFone Review

Tip 3: Try taking a new photo to see if Photos/iPhoto Photos can read normally

If you see that your iPhone is connected to the Photos/iPhoto/Photos app while the photo thumbnails are not displayed or partially appear on the interface, immediately take a photo or save a screenshot. Problem, iPhoto won't import from iPhone, should be closed if the program is not corrupted.

Tip 4: Update your Mac and your iPhone system to the latest version. If possible, upgrade iPhoto to Photos

If you are using any other photo storage device on your Mac, such as DropBox, which may conflict with the Photos/iPhoto app. This is why the photo doesn't show up in iPhoto. You should close DropBox or simply delete it.

Sometimes iPhoto doesn't see iPhone. Turn off your iPhone when Photos/iPhoto/Photos won't load photos from your iPhone and turn off your Mac OS X computer, reboot your iOS device if necessary. You may see a prompt on your iPhone asking you to trust this computer when you connect again. Click "Trust" to continue. You may also need to unlock it to successfully import images from iPhone to Photos/iPhoto/Photos app.

In addition, you want to recover photos, contacts, messages on your iPhone, if they were deleted for one reason or another, please use the product

In the section on the question Why the computer does not see photos via the USB cable on the iPhone asked by the author Caucasian the best answer is Select another viewer on your computer. That is, an image viewer.
Wise
Enlightened
(29179)
So what am I talking about? There may be a format that the Windows viewer on the phone cannot read and a more advanced program is needed.

Answer from Separated[newbie]
1. If iTunes sees the “iPhone” but the explorer does not, then you need to go to iTunes - Account - Authorization - Authorize this computer. After that, disconnect the USB cable and reconnect the iPhone.
2. If iTunes does not see the “iPhone”, then here is the solution: link
3. But this is a non-trivial solution to the problem, but it only helped me.

Answer from Natasha Nikitina[newbie]
It will help you resolve this issue. Carefully, if you read everything, be sure to identify the reason. Many options and ways to solve them are described there. I just don’t know what exactly you have, so there’s no way to help you here. By the way, I also had this problem on my iPhone. It’s a pity that I didn’t come across this article then.

On the Internet, many users ask the question why the computer does not see the iPhone via USB and they are unable to synchronize their smartphones. Over the years, a significant knowledge base has accumulated to help connect iPhone, iPad and iPod touch devices with computers running Windows 8, 7, Vista, Windows XP and Windows 10. Below we will describe how to solve the problem.

We explain why the computer does not see the iPhone via USB and how to fix it

First steps

You need to start with the simplest steps before looking for deeper sources of the problem:

If the computer still does not see the iPhone

iPhone Drivers and Windows Computers

Windows computers need iOS drivers to correctly recognize iPhone, iPad, and iPod touch devices. If the device is not recognized, the drivers may not be installed, may be out of date, or may not be configured correctly. Drivers are installed using the iTunes media player, but there are other methods for installing them.

Many people find iTunes cumbersome and inconvenient. Therefore, there is a tool for installing iOS drivers on a computer without iTunes, which can help you recognize your iPhone in a few minutes. CopyTrans Drivers Installer installs drivers automatically.

Installing, updating or restoring iOS drivers via iTunes

If iTunes is not on the computer, the computer will not recognize the iPhone correctly as a camera. When connecting an iPhone, you only have access to the camera gallery. You can't see, sync, or back up music, messages, videos, or other content on your device.

To get iOS drivers from iTunes, download them from this link.

The version of iTunes may be outdated and may not support iPhone. Update iTunes by going to Help > Check for Updates.

iTunes is installed and updated, but the iPhone does not recognize:

1. completely remove iTunes and its components from your computer (the contents of the library will not be deleted);
2. restart your computer;
3. reinstall iTunes;
4. check your iPhone connection.

If problems remain

iTunes is installed, but iPhone does not recognize it

Check the Apple Mobile Device service:

Second, make sure the Apple Mobile Device USB Driver is installed and active:

If you see a "!" next to the Apple Mobile Device USB Driver line, right-click on the line and click “Enable”.

If you see a "?" next to the line Apple Mobile Device USB Driver, right-click on the line and click “Uninstall”.

It is possible that you can find out the reasons why the computer does not see the iPhone via USB and fix it using another method. We'd love for you to tell us about it in the comments below.